Ordered the Chocolate & Hazel nut Pea Protein powder after recommendation from a colleage. I needed to up my daily protein in take and struggling to add more to meals on busy working days. I love t... Mehr ansehen
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Das sagen Bewerter
Great products 👌 I have been using products from Lily Loaf for some moths their protein powder is excellent after a workout. Quick and efficient delivery. The one time I used Customer services they... Mehr ansehen
Once again Lily and Loaf continue to impress me with their speedy delivery - my product came the next day. They are always so helpful if you have any queries and are quick to reply to emails - I can't... Mehr ansehen
Unternehmen hat geantwortet
Delivery is always quick and efficient. But cut price offers on the liquid chlorophyll used to happen more often!
4,7
Hervorragend
55 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Order always arrives quickly
Order always arrives quickly, is correct and well packaged. Help from customer service was excellent when I messed up a discount in my order.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate the review. Great to hear everything arrived quickly and as expected, and that you had a positive experience with our customer service team.
fast reliable service
fast reliable service, if you have a query about any products reply is always immediate. updates always on new products 100% love all products i have used in the past.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate the review. Great to hear you’ve had such a positive experience and that our team has been helpful and responsive.
Products are great
Products are great. Excellent customer service. Only negative is the delivery time.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate the review. Great to hear you’re pleased with the products and customer service. We’re sorry the delivery took longer than expected. We do our best to dispatch quickly and use reliable couriers, but we’ll always take this on board. If there’s anything we can do to help next time, please let us know.
Fast delivery
Fast delivery, careful packaging, and excellent quality products.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate the review. Pleased everything arrived quickly and that you’re happy with the quality and packaging.
I was informed when the product was…
I was informed when the product was back in stock and ordering was easy. Delivery was prompt and I was able to re-start taking my Zambroza straight away.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate the review. Glad the stock alert worked well and your order arrived promptly. Zambroza is a very popular product and we do sometimes see spikes in demand, but we always try our best to keep it in stock.
Always quick delivery and love that you…
Always quick delivery and love that you can gain rewards now for loyalty.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate the review. Great to hear everything arrived quickly and that you’re enjoying the loyalty rewards as well.
Always helpful and efficient
Always helpful and efficient
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate your kind words.
Antwort von Lilyandloaf
Thank you, we really appreciate the review. Glad everything went smoothly.
Always a great service from Lily and…
Always a great service from Lily and Loaf!
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate your comment. Great to hear you’ve had another positive experience with us.
It is an easy website to use
It is an easy website to use, I love the products.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate your feedback. Great to hear you’re finding the website easy to use and that you love the products.
Pretty good quality
Pretty good just had run out of a couple of products which I really need. I've set an alert when you get them in stock again.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate your feedback. Sorry a couple of the products you needed were out of stock, we know how frustrating that can be. Great to hear you’ve set up an alert, hopefully they’ll be back in stock very soon.
Orders to Lily and Loaf
On Friday I put my order in, then i received an email from
Lily and Loaf to say that they had processed my order, then a while later I received another email to say that my order was on its way. On Monday morning I received my
vitamins.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate your feedback. Great to hear your order arrived so quickly and that everything went smoothly from start to finish.
Fast service and quality products
The website is easy to order from and my order arrived incredibly quickly! Well packaged but not over packaged. Quality products as always.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you, we really appreciate your kind words. Great to hear you found the website easy to use and that your order arrived quickly. Glad the packaging felt right for the products as well.
muy buen servicio al consumidor/very good customer service
aduanas querrian cobrarme 50% del coste de los productos, enseguida me devolvieron todo el dinero, me prometen reenviarlos y me dejaron pagar y sacar los antiguos solo pagando las tasas...servicio muy bueno, y supuestamente van a cambiar la empresa de envios..they reacted well, when my products were stopped in customs and customs wanted to charge over 50% of the cost of the products to let them through :( they automatically issued a refund and will be resending them to me again free of charge. i was able to pay the customs and get the products also eventually although it took time and documents - apparently they are changing their shipping company.
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
Thank you for sharing your experience. We’re sorry for the inconvenience at customs, but glad our team could act quickly with a refund and reshipment. It’s good to know you were also able to receive your original order in the end.
Stay away
Hi, it seems to be their first review, well it will prevent people from buying from them. It offered me 15% discount for the first order. Order amount was £293, 15% discount is £249, they charged £266, when I tried to argue they said its a correct amount (what????). The system refused to put discount through - said I am not eligible, although I put the right code. This order was very important, it took me 3 days going backwards and forwards with the emails and I missed the deadline as it was the present for important people. Keep away! I am going to complain to trading standards, I have all of the screenshots. They tried to convince me the price has increased before i placed the order despite me having the screenshot of the price. Ridiculous!
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Lilyandloaf
We are very sorry that the delay meant you missed giving your present when you had planned, and we completely understand how frustrating that must have been.
Just to be clear again, as we explained in our emails, the 15% 'First15' discount had already been applied to the total shown, which is why the figure did not reduce further. We also offered an alternative bundle of these items that would have saved you even more, and we are still happy to go over this with you. As a gesture of goodwill we would be glad to include a Lily & Loaf candle with your order if you would like to proceed.
For anyone else who would like to test the code for themselves, the First15 discount is available for all first-time customers at www.lilyandloaf.com.
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