Just had a new kitchen fitted from Livewest. Our kitchen fitter Darren lyons was absolutely fantastic, taking his time to do a brilliant job. He was friendly, arrived when he said he would & alway... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Livewest have been the best housing association compared to others, they contact you straight away if you have a repair need doing. They have a friendly and helpful team, when you ring up. They have a... Mehr ansehen
Livewest have been and continue to be horrendous in their conduct as my Landlords. I have had to be in constant contact with MP Rebecca Smith about a damp and mold issue in my Bungalow. I'm not over 5... Mehr ansehen
Unternehmen hat geantwortet
Paul Cook has been amazing! brilliant work start to finish and was chatty but effective in what he did, The kitchen looks amazing, and he is such an asset to the company! much deserved appreciation.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills.
Kontaktinformationen
Vereinigtes Königreich
- 0300 123 8080
- livewest.co.uk
4,4
Hervorragend
412 Bewertungen
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Das haben sich andere Leute angesehen
We had james come round to do a…
We had james come round to do a complete bathroom refurbishment.
He has done an amazing job and the bathroom looks amazing.
He even hoovered the carpet on my stairs on his way out.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Thank you for your lovely feedback, Claire. We’re delighted that James did such an amazing job with your bathroom refurbishment. Going the extra mile and treating your home with care really matters to us, so it’s great to hear he left everything clean and tidy too. - Aaron.
Very professional and a beautiful bathroom
Had a new bathroom put in and the guy doing it has done an amazing job, very methodical and very professional, friendly staff and I would recommend to everyone. Me and my family cant stop looking at our bathroom its just such a beautiful bathroom. Thank you so much for the amazing hard work you have done.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Thank you for your fantastic review, Jema. We’re so pleased to hear that your new bathroom has exceeded your expectations and that you received such friendly and professional service. We hope you and your family continue to enjoy the finished result! - Aaron.
Taking 3 months to repair a bathroom…
Taking 3 months to repair a bathroom door! This company is very slow and incompetent in every thing they do. .. nowadays they cannot even be bothered to answer the phone!
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
We’re sorry you’ve been waiting so long for your bathroom door to be repaired. We understand how frustrating this delay and the difficulty reaching us by phone must have been. This isn’t the level of service we want you to receive. Please call us on 0300 123 8080 so we can identify your repair, review what has happened and help move this forward as best we can. Many thanks - Aaron.
Wow what a fantastic experience having…
Wow what a fantastic experience having my bathroom refurbished from the start to the finish. I can't thank Paul enough he went above and beyond for me which I really appreciate . I'm so happy with the transformation of before and after.paul is a credit to the livewest company and I hope he is recognised for his fantastic craftsmanship a massive thank you Paul
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Lisa, thank you for taking the time to leave such a positive 5-star review.
We’re very pleased to hear that your bathroom refurbishment was a great experience from start to finish and that you’re so happy with the transformation. It’s also wonderful to know that Paul went above and beyond and that his craftsmanship made such a positive difference.
Thank you again, Lisa. We hope you enjoy your new bathroom for many years to come. - Aaron.
Just had a new Bathroom fitted by Phil…
Just had a new Bathroom fitted by Phil and we have to say 10/10. Phil was so professional clean tidy and listened to any questions we had he has a really great sense of humour, he deserves to be employee of the month.
Also a shout out to Paddy the electrician also very professional.
Thank you so much Phil we love our beautiful new bathroom:)
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Dee, Thank you so much for your fantastic 5-star review. We’re delighted to hear how much you love your beautiful new bathroom!
It’s wonderful to know that Phil provided such a professional, clean and friendly service, while taking the time to listen and answer all your questions.
A special mention to Paddy as well for providing such a professional service. Thank you again for choosing us, and we hope you enjoy your new bathroom for many years to come. - Aaron.
Job NOT done terrible operative just LEFT
IiI have 2 official complaints one was going to be resolved yesterday by having a job done that was assessed,photographed and booked for 20th August.
The carpenter arrived, chatted on his phone in the back garden, then just left without doing anything at all.
Disgusting incompetent behaviour.
No excuse for this.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
We’re sorry to hear about your experience and understand how frustrating it must have been for the operative to leave without completing the planned work. This is not the service we want you to receive. We’d like to understand what happened and discuss how we can help. Please call us on 0300 123 8080, and our team will look into this with you. - Aaron.
I just had my bathroom refurbished…
I just had my bathroom refurbished everything looks great apart from the painting the finish of the paint work is shocking and I will have to make it good myself the rest of the bathroom is spot on though
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi John, thank you for taking the time to leave a review. We’re glad you’re pleased with the refurbishment overall, although we’re disappointed that the paint finish hasn’t met your expectations. If you remain unhappy with it, please call us on 0300 123 8080 and we’ll look into this for you. - Aaron.
Pleasant Surprise
James was respectful, when working in my absence. The bathroom upgrade is technically sound , and tasteful. I would recommend James to my neighbours. Regards
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Peter, thank you for your 5-star review. We're delighted to hear you're pleased with your bathroom upgrade and that James carried out the work with care and respect while you were away. It's great to know the finished result met your expectations both in quality and design. Thank you for your recommendation and for taking the time to share your experience with us. - Aaron
Paul did an excellent job
Paul did an excellent job
In only 2 date he transformed our old run down downstairs toilet into a room that is an asset to him
In the extreme heat he worked solid without a break long hours !
He is an asset to your company
Very considerate and polite
Many thanks
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi E J Eastwood, thank you for your 5-star review. We’re delighted to hear Paul did an excellent job and transformed your downstairs toilet into a space you’re proud of. It’s also lovely to hear he was considerate, polite and worked so hard in the heat. We really appreciate your kind words. - Aaron.
the workman was very clean and tidy and…
the workman was very clean and tidy and his work was exceiient iwas verry verry happy with the finish
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Alfred, thank you for taking the time to leave a 5-star review. We're so pleased to hear you were happy with the standard of work completed. Knowing everything was carried out with care and that your home was left clean and tidy means a lot to us. We're delighted the finished result met your expectations and made such a positive impression. - Aaron.
From the 3rd of August 7th James did an…
From the 3rd of August 7th James did an amazing job on my bathroom and was super friendly, kind and hard wokring. I couldn't ask for anything better. If I could give 10 out of 10, I would give 20 out of 10. And such a nice guy.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi, thank you for taking the time to leave such a wonderful review. We're delighted to hear you're pleased with your new bathroom and that James made the experience such a positive one with his friendly, hardworking and considerate approach. It's great to know the finished result exceeded your expectations and has left you so happy with the service you received. - Aaron.
Paul did a amazing job refitting our…
Paul did a amazing job refitting our kitchen. No short cuts and was a genuinely decent polite bloke. And left it completely spotless too. Top job top bloke
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Ben, thank you for your 5-star review. We're delighted to hear you're so pleased with your kitchen refit. It's great to know Paul carried out the work with such care and professionalism, kept everything tidy, and delivered a finish you're happy with. Thank you for taking the time to share your experience with us. - Aaron.
Bathroom fitted by Darren Lynn very…
Bathroom fitted by Darren Lynn very polite and friendly, he just got on with the job and did a marvellous job 😀
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Michelle, thank you for taking the time to leave a review. We're so pleased to hear Darren was polite, friendly and did a marvellous job fitting your bathroom. It's wonderful to know you're happy with both the service and the finished result. - Aaron.
Kitchen replacement
Kitchen replacement at 24 generals close. They did a fab job, one nan took out and replaced all units and floor in his own. Worked very hard. Sparkys cane in after and worked really hard too. Lovely kitchen - thank you
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
We’re delighted to hear you’re pleased with your new kitchen and that the team worked hard throughout. We hope you enjoy your new kitchen. - Aaron.
19 Knightstone gardens
19 Knightstone gardens. Just had my new kitchen installed. Guys were brilliant and polite. Clean and tidy. Love my new kitchen. Excellent job. Would love same guys to return to install my bathroom
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Marilyn, thank you for your 5-star review. It’s great to hear you’re so pleased with your new kitchen and that the team delivered such a polite, tidy and professional service. We know having work carried out in your home can be disruptive, so it's fantastic to hear the installation went smoothly and that you're delighted with the end result. Thank you for taking the time to share your experience with us. - Aaron.
Hi and just wanted to thank Charlotte…
Hi and just wanted to thank Charlotte Bond for all her help with questions I had regarding bidding on a property in the Barnstaple and North Devon area! She was extremely helpful with questions I had. Truly very good at her job and a credit to your company and keep up the good work doing what you do!
Kind regards
Mr Neil Honeysett
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Neil, thank you for your lovely review. We’re really pleased to hear Charlotte was able to help with your questions about bidding for a property in the Barnstaple and North Devon area. It’s great to know she provided such helpful support and made a positive difference. We really appreciate your kind words. - Aaron.
New bathroom/toilet installation
Our new bathroom/toilet was, in the end, worth the years that we waited for it to be updated. The work was carried out efficiently and professionally by their Mr Paul Rose. He turned up on time every day and often put in extra time in order to finish the job. He was polite and friendly at all times. The quality of his work was excellent and nothing was too much trouble. Thankyou, we really love our new bathroom!
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Many thanks for the lovely feedback. Our colleagues are always grateful to hear that our customers are happy with the works that are carried out and we a thrilled that you are pleased with your new bathroom!
Very professional approach
Very professionally approached and carried out. Stress free and exceeded our expectations. Thank you
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Thank you for taking the time to share your feedback. We’re delighted to hear that the service you received was handled professionally and that the process was stress-free. It’s great to know that we exceeded your expectations. Many thanks, Lauren
I recently had a new kitchen fitted by Sean
I recently had a new kitchen fitted by Sean and Electrians were Andy and Reece .I found them all very respectful hard working and genuinely nice guys .I am so happy with my new kitchen :) the guys certainly work very hard and kept on top of the mess created
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Jayne, thank you for sharing this wonderful feedback about your kitchen install. We are glad to hear you are happy with your new kitchen, and its great to hear Sean, Andy and Reece were respectful and hard working. Thank you for taking the time to share this with us. - Lulu
We are so happy with our new kitchen…
We are so happy with our new kitchen here in Devonport Plymouth. Paul is a credit to his profession, Jodie also was very cheery, pleasant and professional as was Ollie the electrician. They were always on time. Paul always cleaned up before he left. I think he went above and beyond to make sure we were very happy before he left. The extremes Paul went to, to make everything look good and have a great finish was exceptional. We highly recommend these 3 to do your kitchen refit. They were also very calm when a disgruntled delivery driver had a bit of an attitude and came in swearing and shouting because he had to walk a little way with the units with no help even though Jodie went and carried some in for him. I was going to move my car for him but had to stay in and keep our dog calm instead. All 3 of them were excellent with our dog who is anxious with new people, they made themselves known to her as soon as they came in and she was good for the rest of each day with them being here. What a fabulous team. Thank You, happy happy happy.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von LiveWest
Hi Tina, thank you for taking the time to write this lovely review. We are really glad to hear you're happy with your new kitchen, and it is wonderful to hear this great feedback about Paul, Jodie and Ollie. We are sure it'll make their days to hear this. Thank you again for sharing this with us. - Lulu
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