LLHOST Bewertungen 27

Antwort von LLHOST

20. März 2023

Hello Elijah.

Sorry to hear that. Let me elaborate a bit on the mentioned by you.

IP changes were requested within our network infrastructure optimization maintenance. It was necessary to provide a better network service to our customers. They were requested beforehand and maintenance time was agreed with customers. It was a one-time case about 8 months ago, and such network maintenance is not planned for the foreseeable future.

Presently, we do not provide VPS with SMTP due to increased spam abuse cases, they will be deployed soon as we implement more advanced SMTP control system. In this case, we decided to make advances towards you but faced an unexpected virtualization issue that caused the reboot. Once again, please accept our apologies. If you haven't received a compensation for the uncoordinated reboot yet, please submit a ticket to the sales department with this case, and we will make amends.

Thank you for your feedback. Hope our further cooperation will change your mind about LLHOST INC. for a few stars more towards 5.

Have a lovely day, and you are welcome to contact us in any convenient way if any questions arise.

Antwort von LLHOST

14. Okt. 2022

Hello Jerry.

Sorry to hear that you've faced blocking of your account. In most cases, blocking is caused by violating of our Acceptable Use Policy, providing knowingly fake personal data within registration or ignoring tickets about violations.

If you didn't do any of the listed above, please provide a detailed description of the case and your registration email in a reply for us to consider a restoration of your account.

We will provide you with a compensation in periods of free service usage if it turned out that your account was blocked unreasonably by our mistake.

Looking forward to your reply.

Antwort von LLHOST

21. Feb. 2022

Hello Scoofy,

Thank you for your review. Our main service is unmanaged VPS, and we are constantly working on additional features and services around it and our other products.

Could you please share what features or services you would like to see among our products? We will be happy to add them to our roadmap if they are not there yet.

We will appreciate your reply.

Antwort von LLHOST

Aktualisiert am 21. Feb. 2022

Hello Abrahami,

Sorry to hear that you think our reviews are fake, and our service is a scam. Could you please share details on which your point of view is based? Did you use our services? What is your negative experience with reviews of our services? Any additional details in this case will be helpful.

We will appreciate if you share more information, so we could change your mind and gain your trust.

Antwort von LLHOST

15. Feb. 2022

Hello Ariad a,

Sorry to hear that you don't agree with reviews made by our customers. It would be great to hear why is it so? Do you have any experience of using our services? If you do, could you please tell what you didn't like about it? It will help us a lot.

Yes, we do encourage our customers for making reviews. Details you may find in our blog https://llhost-inc.eu/en/blog/reward-for-review
We think that it's a nice manner to thank a customer for spending time to provide feedback.

We would like to emphasize that we reward a time spent - both negative and positive reviews. We don't reward reviews of people who didn't use our services yet.

We believe that encouraging of fair reviews increases quantity of reviews, that helps a lot to both: customers - to evaluate a service in more detailed manner before buying it, providers - to increase quality of a service grounding on a direct user experience.