Underwear took longer than expected to arrive. It took quite a number of washes to get rid of the black dye. Would love to see this underwear in lighter colours. I used the extra layer at night. N... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I got some things in their buy 1 get 1 free sale for rebranding. While the styles are comfy and generally they seem decent company, the underwear is ranked number 3 out of the 3 brands I’ve bought p... Mehr ansehen
Unternehmen hat geantwortet
The reviews look great and garments look good quality, so promising start. Still to road test as need to exchange for a different size but the fit guarantee helps here. Dispatch and postal to uk addr... Mehr ansehen
Unternehmen hat geantwortet
I bought these for my active but petite teenage daughter. I also purchased pairs from other well known brands. Both the seemless and boyshort designs have performed brilliantly and are a great fit. Th... Mehr ansehen
4,1
Gut
574 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Not bad, but not the best
I got some things in their buy 1 get 1 free sale for rebranding. While the styles are comfy and generally they seem decent company, the underwear is ranked number 3 out of the 3 brands I’ve bought period underwear from. The front of the absorbent pads aren't high enough and eventually after a few hours the side seam did start to rub a bit. Glad I got the swimwear but the pads in the bikini top isn’t removable and because of that the top doesn’t sit as well.
The order process and delivery etc was decent.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Cadence,
Thank you for taking the time to share such honest and detailed feedback. We're glad the styles feel comfortable and that the ordering and delivery went smoothly.
We're sorry to hear the absorbent area didn't sit far enough forward for you. Every body is different, and we have several styles where the absorbent layer extends further to the front, which may suit you better. If you'd like, send us an email and we'll gladly help you find a style that works for your body.
Thank you as well for your feedback on the side seam and the bikini top padding. We've shared this with our product team, as comments like yours really help us improve our designs.
X Loeah 💕
The Loeah pants are great
The Loeah pants are great. They feel soft against your skin. They wash well. I love the fact that the protective area goes all the way from the front to back. My daughter also loves them and enjoys that she can wear them to school without leaks.
25. Oktober 2026
Bewertung ohne vorherige Einladung
I cannot recommend more
I cannot recommend more! I’m very happy with my Loeah underwear and do it’s my daughter.
We are so pleased that we gave it a go. We just want all colours now!
Thank you!
8. Oktober 2026
Bewertung ohne vorherige Einladung
Underwear took longer than expected to…
Underwear took longer than expected to arrive.
It took quite a number of washes to get rid of the black dye. Would love to see this underwear in lighter colours.
I used the extra layer at night. No means of attaching it to the other 2 layers and it came out during the night. A simple popper or button would help greatly.
The pants are very difficult to dry and I think that will be very problematic in the winter months as they cannot be tumbled.
Can I just end on a positive note - I was very skeptical regarding their performance. They were comfortable to wear and extremely absorbent!
5. Oktober 2026
Bewertung ohne vorherige Einladung
Very quick delivery and good quality
Very quick delivery and good quality. Thank you. X
16. Juli 2026
Bewertung ohne vorherige Einladung
Active Petite Teenager
I bought these for my active but petite teenage daughter. I also purchased pairs from other well known brands. Both the seemless and boyshort designs have performed brilliantly and are a great fit. They are the only brand were she hasn't experienced leaks (round the gusset area).
25. Oktober 2026
Bewertung ohne vorherige Einladung
Promising start
The reviews look great and garments look good quality, so promising start. Still to road test as need to exchange for a different size but the fit guarantee helps here. Dispatch and postal to uk address was a bit slower from point of ordering, but there was full tracking from point of order.
24. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey,
Thank you for your review! We're glad you're happy with the quality so far, and we hope your new size fits perfectly once it arrives.
Thanks also for your patience with the delivery. We ship orders directly from our stock to our customers without an extra warehouse step in between, which helps us cut down on unnecessary transport. It does mean delivery takes a little longer, so we're glad the tracking helped you keep an eye on your parcel along the way.
We'd love to hear how you get on once you've had the chance to try them!
X Loeah 💕
I don't have to wear tampons and pads anymore
Yaay no more pads and tampons!! Loeah period pants are all I need. I was so sick of waking up with blood on ma sheets because my heavy flow is too much for the nighttime extra long pads with wide wings. Side leaks where the pad got scrunched up while I was sleeping, or leak up the back. Leaking through ma tampon in the day time after just 2 to 3 hours sometimes. OVER IT! I can wear Loeah underwear all day without leaks and all night and wake up dry. Never going back, these period pants are all I need. Thank you
24. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Xavia,
We love this so much, thank you for sharing! Dealing with a heavy flow can be exhausting, so hearing that you can finally sleep through the night and get through your day without worrying honestly made our whole team smile. That's exactly why we do what we do.
Here's to many more carefree periods!
X Loeah 💕
Friendly, polite and clear
The replies to my queries were prompt and clear and it was easy to swap the pants for the correct size. The replies were always very friendly and polite.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Kully,
Thank you for your lovely review! We always try to make every conversation with our team as easy and pleasant as possible, so it's great to hear that's how it felt for you. We hope your new pair fits just right!
X Loeah 💕
Good costume but you need to be able to try it on!
The costume is great and fits well, fortunately, but I'm shopping for a 12 year old girl who is very tall for her age and it's so difficult to get the right sizing. So I find it bizarre that you if you open the swimsuit to look at it, not even try it on, you cannot return it!
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Nicole,
Thank you for your review! We're so glad the swimsuit fits well, and we completely understand that finding the right size for a growing girl isn't always easy.
Because our period swimwear comes into direct contact with the body, it's treated as a hygiene product. That's why we can't accept returns once the seal has been broken, so every customer can be sure they're receiving a brand new item. To still give you peace of mind, we offer a fit guarantee on your first order, which allows you to exchange once for a different size if the fit isn't right.
If you're ever unsure about sizing before ordering, feel free to send us an email. We're always happy to help you choose the best size for your daughter.
X Loeah 💕
AVOID - they don’t allow refunds
AVOID THIS COMPANY AT ALL COSTS!
It’s rather interesting how several positive reviews appear just hours apart, seemingly burying the negative ones. I would strongly advise anyone considering purchasing from this company to think twice.
My experience has been absolutely appalling. I followed their returns policy, complied with their requirements and even provided photographic evidence showing that the product remained completely unopened, with the original seal intact.
Despite this, they offered me a so-called “full refund” while deducting an outrageous amount in shipping fees, even though no return shipment had taken place. How can a refund be considered “full” when such a significant amount is being withheld?
It genuinely feels as though this company changes its policies to suit itself, making it unnecessarily difficult for customers to exercise their consumer rights.
Their approach to customer service and refunds is unacceptable, misleading and deeply concerning. I will be escalating this matter further and exploring my rights under UK consumer law.
I would strongly recommend avoiding this company. Save yourself the money, frustration and stress.
Now let’s await a bunch of positive reviews to bury this review…
AVOID, AVOID, AVOID!
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey,
Thank you for sharing your experience, and we’re sorry to hear how frustrating this has been for you. We’d like to clear up a few things.
Since the seal on your order is still intact, we can absolutely accept your return. The offer you received was simply an alternative, so you wouldn’t have to send the package back yourself. You’re completely free to decline it and return your order instead.
Please keep in mind that our return centre is located in the Netherlands, so the return shipping costs from the UK can be quite high. As stated in our Exchange and Return Policy, these costs are covered by the customer.
If you’d like to go ahead with the return, simply reply to our email and let us know. We’ll then send you the return instructions straight away.
As for the reviews, Trustpilot is an open platform where we have no way of removing or influencing what customers share. Every review, positive or negative, stays visible.
X Loeah 💕
Wonderful product great customer service.
These are soft and very well made. Excellent service provided as i needed to contact and they were extremely helpful. Highly recommended. Will definitely be buying more.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Angharad,
Thank you so much for your review! It's lovely to hear you're enjoying the feel and quality of your pieces, and that our team could help you when you needed us.
We're already looking forward to your next order!
X Loeah 💕
Wonderful
Wonderful quality items! Very happy with my purchase and the customer service team were quick to assist with any help I needed!
Accidentally ordered a size too small as I missed some information on their website and the team handled it so quickly and were very kind about it all!
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Jessica,
Thank you for your lovely review! We're so happy you love the quality of your items. Sizing details are easy to miss when you're shopping online, so we're glad our team could put things right for you so quickly.
Enjoy your new pieces, and if you ever need anything, we're always here to help.
X Loeah 💕
Exceptional customer service
Exceptional customer service! I ordered too large and they were so prompt, accommodating and friendly in their response.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Crysta,
Thank you so much for your kind review! Ordering the wrong size can happen to anyone, so we're really glad our team could help you out quickly. We hope your new pair fits perfectly!
X Loeah 💕
Flattering underwear
Flattering underwear. Comfortable fabric
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Elaine,
Thank you for your review! We love hearing that you feel good in them. Comfort and a flattering fit are exactly what we aim for with every style.
X Loeah 💕
Great for my daughter on a beach…
Great for my daughter on a beach holiday.
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Rebecca,
Thank you for your review! It's lovely to hear your daughter could enjoy the beach without any worries. We hope you had a wonderful holiday together!
X Loeah 💕
Very good
Very good, comfortable, wash well and gives confidence when needed
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey,
Thank you for your review! We're so happy to hear you feel comfortable and confident wearing them. That's exactly what we want for everyone who chooses Loeah.
X Loeah 💕
Really pleased I found this product
Really pleased I found this product. Very comfortable to wear and feel safe and secure.
I would have given 5 stars but I have found that the product takes a while to dry after washing and delivery is quite slow.
All in all a very good product.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey,
Thank you for your honest review! We're so glad you feel comfortable and secure wearing them.
Thanks as well for your feedback on the drying time. Because of the absorbent layers, the gusset naturally takes a little longer to dry than regular underwear. A good tip is to hang them up with the gusset turned outwards, somewhere with good airflow. Please avoid the tumble dryer, as this can damage the absorbent layers.
As for delivery, we ship orders directly from our stock to our customers, without an extra warehouse step in between. This helps us keep unnecessary transport to a minimum, but it does mean delivery takes a little longer. We're always looking at ways to get orders to you faster.
X Loeah 💕
Incredible customer service and product
I have been so impressed with Loeah, the customer service is amazing and the product is great. A truly good company who care about their products and customers in a current climate where most companies only care about making money. I have told loads of people already and will contine to share how great the products and company are.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey,
Wow, thank you so much for this heartfelt review! It truly means a lot to our whole team. Caring for our customers and making products we're proud of is at the heart of everything we do, so hearing that it really comes across is the best compliment we could get.
And thank you for spreading the word. Recommendations like yours help us grow and reach more people who might need us.
X Loeah 💕
Good product nice quality customer…
Good product nice quality customer service very good
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Loeah
Hey Neave,
Thank you for your lovely review! We're so glad you're happy with both the quality and the help from our team.
X Loeah 💕
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