This is yet another order where Lookfantastic is not able to ship a product due to it being out of stock or shipping restrictions. It's never happened to me with any other online store. Quite frustrat... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very fast service with trackable and quick international shipping. They have an extensive selection of products. I shop here for things I can’t find locally.
Unternehmen hat geantwortet
The information regarding products that are in stock in Dubai or travelling from uk is not transparent. So even if you select only products that are mentioned « in stock, shipped in 24h » thinking th... Mehr ansehen
Unternehmen hat geantwortet
I contacted customer support to cancel my order. They responded very quickly. The cancellation didn't work the first time, but eventually Priniesha was able to sort it out and handle everything perfe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
North Orange Street 1209, 19801, Wilmington, Vereinigtes Königreich
- lookfantastic.ae
3,2
Akzeptabel
4449 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Order getting cancelled
4. Februar 2026
Antwort von Lookfantastic
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem with your order, we will investigate your issue and have sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Items arrived fine
Items arrived fine. Should have been bubble wrapped though to avoid damage in transit.
19. Jänner 2026
Antwort von Lookfantastic
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
Antwort von Lookfantastic
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
Professional Service & Exceptional Visual Clarity
I had a seamless experience working with Glowy Interiors. Their design process is exceptionally well-structured and professional from start to finish. What impressed me most was how they used clear, high-quality visuals to bridge the gap between concept and reality, making every decision easy to understand. Highly recommended for anyone seeking a stress-free and visually driven design service.
5. November 2025
Antwort von Lookfantastic
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
Failed to inform that order couldn’t be delivered to my country of residence
Poor order fulfilment
31. Jänner 2026
Antwort von Lookfantastic
Hello Carolanne,
Thank you for leaving your review.
I am sorry to hear you have had an issue with an item from within your order being cancelled. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Reliable and Efficient
Reliable and Efficient site with good deals. I've used them several times.
2. Februar 2026
Antwort von Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Pretty good
They've got a lot of skin care brands that I like. The delivery (if stock is available in UAE) is pretty quick as well. I feel confident getting my products from here without having to worry it's a fake or anything.
30. November 2025
Antwort von Lookfantastic
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regard,
Natalia
Solid Company
I’m a returning client from time to time, never had any issue, it’s a good company with good variety of the products
10. März 2025
Antwort von Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Easy to use
Easy to use, discounts and simple check out process! Will definitely use again!
28. Jänner 2026
Antwort von Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Been a pleasant experience so far!💓
28. Jänner 2026
Antwort von Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
Antwort von Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
sue
I have ordered this cream 3 times and…
I have ordered this cream 3 times and the order goes through and you do not send it to me, claiming it’s out of stock. Then why is the item showing in stock on your website consistently????? Why have you not taken it down and allowed for orders to be made
26. Jänner 2026
Antwort von Lookfantastic
Hello,
We appreciate you bringing this to our attention. We are sorry that you have not received your order despite it showing as in stock on our website. We will investigate this issue to prevent it from happening again.
A message has been sent to your account.
Kind regards,
Liam
I used a discount code on my order and…
I used a discount code on my order and was charged twice, for two different amounts. Customer service has been completely unhelpful in resolving this. It appears the app glitched, but I have never experienced a system that splits a payment this way.
The first charge matched the discounted total shown in my basket (after the 33% discount), and then a second charge was taken for the difference that I had supposedly saved. This is extremely concerning and feels misleading. Despite explaining this clearly, no one seems to understand or properly address the issue.
25. Jänner 2026
Antwort von Lookfantastic
Hello Aurelia,
We're very sorry to hear about the unexpected charges and the trouble you've had with customer service. We appreciate you bringing this to our attention. Thank you for your feedback, a message has been sent to your account.
Kind regards,
Liam
Good offers available
24. Jänner 2026
Antwort von Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I have never got the order despite the…
I have never got the order despite the payment. After i have cancelled i didnt get the refund!
14. März 2025
Antwort von Lookfantastic
Hello Jyl,
Thank you for leaving your review.
I am sorry to hear you have had an issue with your order being cancelled I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Second time I have been ordered
Second time I have been ordered, the same items. I am happy
20. Jänner 2026
Antwort von Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
A gift for someone in Dubai
I needed a gift for someone in Dubai. The website was easy to navigate and the items were delivered on time.
12. Jänner 2026
Antwort von Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I didn’t receive my order !!!
I didn’t receive my order !!!! I didn’t receive any help!!!! No one contact me !!!!!
14. Jänner 2026
Antwort von Lookfantastic
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
You say free delivery but it’s not
15. Jänner 2026
Antwort von Lookfantastic
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
Antwort von Lookfantastic
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.