Bought 2 pairs if glasses for my husband which are amazing they are so light and unbreakable because all the other cheap ones I've got him in the past have broken, the only thing I would say is it do... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Chinese scammers! Selling the same crappy Chinese rubbish that you can buy on ebay for a couple of quid for £30+ Only works for a day or two and then is completely useless. The 30day money back guaran... Mehr ansehen
Unternehmen hat geantwortet
I ordered light up sliders not arrived and tracking doesn't recognise the number emailed twice no reply guess won't turn up as been quite a long time since they said it had been posted won't bother... Mehr ansehen
Unternehmen hat geantwortet
Very poor customer service. Bought a massage ring that did not work. Wouldnot give me a refund or allow me to return. Do not buy from them They today have said they will resend a new one. So much... Mehr ansehen
3,1
Akzeptabel
240 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Be persistent and honest
Having tried the product it was not working for me and requested refund after refusing % r finds the team gave me a full refund as promised. All
Sorted with persistence
24. Juli 2026
Bewertung ohne vorherige Einladung
I brought a wire broom from them and…
I brought a wire broom from them and the handles don't fit properly, never again I will buy things from them,my advice stay away from this company
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Loungon
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize that it does not live up to your standards. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@loungon.com with your order number. We are ready to assist you with a suitable solution.
Thank you for your patience and the opportunity to address this.
Bought 2 items 1.7.26 and 7.7.26…
Bought 2 items 1.7.26 and 7.7.26 separately.I found it very hard to commit with the customer service team, I asked for a refund and have still not received one . Poor customer service and poor website, please do not buy from this site , wish I had checked trustpilot first
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Loungon
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize for the disappointing experience you had and fully understand your frustration.
We take your feedback very seriously and will review our service to prevent this from happening to other customers.
Please send your details to our customer service email address: service@loungon.com.Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
I received my goods
I received my goods, very poor quality, didn’t for either, e-mailed 3 times , no reply, do not order from this company , ridiculously poor service
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Loungon
Dear Customer, thank you very much for taking the time to share your feedback.
We are truly sorry that the product quality and material were nothing like what you expected and left you feeling completely dissatisfied. We understand how disappointing it is to receive a product that falls so far short of what was shown, and this is not the level of quality we want to deliver.
Please send your order details to our customer service email address: service@loungon.com. Our professional customer service team will provide you with the best solution within 24 hours.
Quick easy and reasonably priced
Quick easy and reasonably priced
21. Juli 2026
Bewertung ohne vorherige Einladung
Slightly dissapointed
Orderd glasses from this company
Sold as being photochromatic
And adjusting to vision
They do neither
They are just cheap reading glasses that i could get for a fraction of the price in a local store.
Emailed customer support twice asking for a refund as the good were not as adverised ,with no reply
After submitting review on truspilot company emailed me.
They set up a refund which i received the next day.
So fair play to them for doing that
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Loungon
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@loungon.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Poor quality
Poor quality, ill fitting underwear. Their replies to my multiple emails requesting a return were all identical "your order is on its way".
Avoid at all costs!!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Loungon
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@loungon.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
A good experience all round.
A good experience all round.
Quick turnaround time and response to queries..
13. Juli 2026
Bewertung ohne vorherige Einladung
Really great customer service
Really great customer service, prompt and efficient
17. Juli 2026
Bewertung ohne vorherige Einladung
Fantastic Customer Service
Fantastic Customer Service
I wasn't happy with my purchase and after I contacted Loungon to advise them of my feelings
The refund was dealt with fast and efficiently
15. Juli 2026
Bewertung ohne vorherige Einladung
Excellent Quality Products
Excellent Quality Products
Great Customer Service
Superb Prices
15. Juli 2026
Bewertung ohne vorherige Einladung
Mistake Rectified Immediately.
Order problem was they did an upgrade option instead of the original,which I clicked on, but the original wasn’t deleted and they billed me for the two of them and were going to send both. I queried this and explained the mistake, I got a reply straight away and they refunded my PayPal account for the difference immediately. Very satisfied with their response and efficiency. A very good service 👍👍
13. Juli 2026
Bewertung ohne vorherige Einladung
Personally I would not give a 1
Personally I would not give a 1. I have tried so many times to contact them for a refund to goods received which I have no response.
The quality of the goods purchased is very poor and unusable
Avoid
They say good customer service well I certainly haven’t had any good service or acknowledge to emails and messages and live chat
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Loungon
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@loungon.comwith your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
They was very nice and very reponsive…
They was very nice and very reponsive and got in touch when there was a problem with my product
14. Juli 2026
Bewertung ohne vorherige Einladung
Fast and efficient well done
Fast and efficient well done
15. Juli 2026
Bewertung ohne vorherige Einladung
It took a while to sort my query out
It took a while to sort my query out
15. Juli 2026
Bewertung ohne vorherige Einladung
Ordered 2 fan lights
Ordered 2 fan lights, one came broken I was offered a refund or replacement no questions asked. Very fast and helpful customer service.
6. Juli 2026
Bewertung ohne vorherige Einladung
The actual product is fantastic and the…
The actual product is fantastic and the customer service are brilliant. I will definitely be buy from them again.
10. Juli 2026
Bewertung ohne vorherige Einladung
Very helpful customer service team
15. Juli 2026
Bewertung ohne vorherige Einladung
Great transaction with them and were…
Great transaction with them and were happy to help
15. Juli 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.