Been with them for 3 years now and I can't recommend them enough. Reasonably priced policies, fab customer services and very efficient. Last year my Flip 5 needed repairs and it all fot sorted very qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I brought car insurance. Easy to insure with, effortless, took my money and gave me a policy, voila! And reasonable price for reasonable coverage. As transactions go, can't fault it.
Unternehmen hat geantwortet
I looked at other travel insurance companies that I have used previously, wanting to charge £100 more than I paid last year. Yours was the best cover. Thank You for being a reasonable price.
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As always they are a pleasure to deal with. VERY clear website with good instructions. Easy to cover my phone (changed existing cover) in under 2 minutes and now actually pay LESS for a newer phone! I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über loveit coverit
Vom Unternehmen geschrieben
With nearly 30 years of experience, loveit coverit is one of the UK’s leading specialists in mobile phone, gadget, and travel insurance. We’ve insured over 1 million devices, offering high-value, hassle-free cover at great prices.
What sets us apart? We handle everything in-house, from policies to claims, so you’ll always deal with our UK-based customer care team, never a third party. Our goal is simple: comprehensive, easy-to-understand cover, with service you can trust.
Mobile Phone Insurance Protect your phone with affordable, comprehensive cover. Get an instant quote today.
Travel Insurance Reliable, UK-backed cover to keep you protected wherever you go.
Gadget Insurance Cover for tablets, smartwatches, laptops, gaming consoles, headphones, and more. Get a free quote on our website.
Real People, Real Support
Vom Unternehmen geschrieben
- UK-Based Customer Care
- Our friendly, expert team is here to help when you need it most. No chatbots, just real people providing real support.
Our Claims Guarantee
No Limits on Claims
Unlike many competitors who cap claims, we offer unlimited phone insurance claims, whether it’s for accidental damage, theft, or loss. Your protection, without restrictions.
Kontaktinformationen
Evolution House, New Garrison Road, SS3 9BF, Shoeburyness, Vereinigtes Königreich
- 01702 568081
- support@loveitcoverit.com
- loveitcoverit.com
5% Off Phone and Gadget Insurance!
4,6
Hervorragend
7577 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Extremely poor customer service – no clear resolution
Extremely poor customer service – no clear resolution
I am extremely disappointed with LoveIt CoverIt.
I paid for my insurance annually and upfront, but was then notified that my policy was being cancelled before the end of the paid period.
I contacted them to find out why and what could be done. Their representative explained that the cancellation had been triggered by an issue with the Direct Debit, but confirmed that my policy was still active because I had already paid for the full year and that my device remained covered.
However, my online account still shows the policy as “being cancelled.”
I followed up asking them to confirm in writing that my cover is definitely active and that the incorrect cancellation status will not affect any future claim.
Five days later, I still haven’t received a response.
This is extremely frustrating when we’re talking about insurance for an expensive device. If a customer has paid for an entire year of cover, they should not have to repeatedly chase the insurer for basic confirmation that they are actually insured.
The initial response gave me reassurance, but the lack of follow-up and the contradictory status in my account have left me uncertain about something that should be very straightforward.
I simply want clear confirmation that the cover I have already paid for is valid until the end of the paid policy period and that I won’t face problems if I need to make a claim. Please resolve this properly and update the account accordingly.
Very disappointing customer service so far.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von loveit coverit
Hi Mahmudul,
We’re sorry to hear about the uncertainty and frustration this has caused, particularly after you contacted us for clarification and were still left waiting for written confirmation.
We completely understand why seeing a cancellation status online after being advised that your policy remains active would be concerning. You should also have received a timely response to your follow-up query, and we apologise that this has not happened.
We would like to review the policy status and the communication you have received so that we can provide clear confirmation and address any incorrect information showing on your account. Please contact our Customer Services team on 01702 568 081, Monday to Friday, 9am–5pm, quoting your policy details so we can look into this fully.
Kind regards,
The loveit coverit Te
Been using them for many years now to…
Been using them for many years now to insure many electronic devices. Really easy to deal with when changing devices after upgrading.
8. September 2026
Antwort von loveit coverit
Hi Ian,
Many years of choosing loveit coverit to protect your devices is a fantastic compliment. We’re especially pleased that keeping your policies up to date when you upgrade has always been easy to manage.
Thank you for your continued loyalty and for trusting us with your devices over the yea
Debs Reviews
Very easy website - very comparable prices very easy to navigate and very swift results
15. September 2026
Antwort von loveit coverit
Hi Deborah,
Easy to navigate, competitive pricing and quick results — we’re really pleased the website delivered such a positive experience for you.
Thank you for choosing loveit coverit and for taking the time to share your feedback.
Thanks again,
The loveit coverit Team
Quick response on phone and sent…
Quick response on phone and sent documents immediately.
15. September 2026
Antwort von loveit coverit
Hi Susan,
It’s great to hear that you got through to our team quickly and that your documents were sent over straight away.
Thank you for highlighting the prompt service you received and for taking the time to share your feedback.
Thanks again,
The loveit coverit Team
Insurance at a reasonable cost
The cost of insuring our phones was very reasonable and the process was easy. All the staff I dealt with were very helpful and knowledgeable. I have been a customer of the company for over three years and would highly recommend them.
10. September 2026
Antwort von loveit coverit
Hi Brian,
Three years of continued custom and a recommendation like this means a great deal to us. We’re delighted you’ve found our pricing reasonable and the process easy, but it’s especially nice to hear such positive feedback about the helpfulness and knowledge of our team.
Thank you for continuing to choose loveit coverit and for recommending us to others.
Thanks again,
The loveit coverit Team
This was very easy to do and at a…
This was very easy to do and at a really good price
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von loveit coverit
Hi there,
Sometimes speaking to a person is all that’s needed! We’re glad you got through to our team and that everything was discussed and sorted in less than a minute.
Thank you for taking the time to share your experience.
Thanks again,
The loveit coverit Team
Spoke to a human
Spoke to a human, quick and easy discussion, sorted in less than a minute.
14. September 2026
Antwort von loveit coverit
Hi there,
It’s always good to know that getting through to a member of our team was quick and easy. Even better that your query was dealt with and sorted in under a minute!
Thank you for taking the time to recognise the service you received.
Thanks again,
The loveit coverit Team
Ive been with love it cover it for a…
Ive been with love it cover it for a long time now. Ive had no issues.
6. September 2026
Antwort von loveit coverit
Hi Kevin,
“Spot on insurance” is great to hear! We’re glad you found the process straightforward and were able to get the cover you needed at a price you were happy with.
Thank you for choosing loveit coverit and for sharing your feedback.
Thanks again,
The loveit coverit Team
Spot on Insurance
Straight forward and got insured for the cover we required at a reasonable price.
14. September 2026
Antwort von loveit coverit
Hi Kevin,
“Spot on insurance” is great to hear! We’re glad you found the process straightforward and were able to get the cover you needed at a price you were happy with.
Thank you for choosing loveit coverit and for sharing your feedback.
Thanks again,
The loveit coverit Tea
Antwort von loveit coverit
Hi Phil,
We completely understand – hopefully your cover is something you never need to call upon!
Thank you for choosing loveit coverit. We appreciate you taking the time to leave us a review based on your experience so far.
Thanks again,
The loveit coverit Te
Antwort von loveit coverit
Hi Mr & Mrs Joyce,
Finding the right cover at a competitive price is what matters, so we’re glad we could provide a policy that suited what you were looking for.
Thank you for choosing loveit coverit and for sharing your feedback.
Thanks again,
The loveit coverit Team
Friendly and helpful.
14. September 2026
Antwort von loveit coverit
Hi there,
Friendly and helpful is exactly the impression we want our team to leave. We’re glad you had such a positive experience with us.
Thank you for taking the time to share your feedback.
Thanks again,
The loveit coverit Team
Waste of time
6. September 2026
Antwort von loveit coverit
Hi there,
We’re sorry that you’ve found the process frustrating.
To validate the device for cover, we do need photographs showing its condition so we can confirm there is no existing damage. At present, we haven’t received the required photos from you, so we’re unable to complete the validation.
Once the requested images are provided, our team can review them and advise you further.
Kind regards,
The loveit coverit Team
Very easy to complete and policy sent…
Very easy to complete and policy sent through really quickly.
13. September 2026
Antwort von loveit coverit
Hi Wendy,
It’s great to hear that everything was easy to complete and that your policy documents arrived promptly afterwards.
Thank you for choosing loveit coverit and for taking the time to share your experience.
Thanks again,
The loveit coverit Team
Antwort von loveit coverit
Hi Hamit,
Thank you for your review. We’re happy to hear you received good service from us and appreciate you taking the time to share your feedback.
Thanks again,
The loveit coverit Team
Easy and clear
13. September 2026
Antwort von loveit coverit
Hi Anthony,
Thank you for your feedback. We’re glad you found everything clear and easy to work through.
We appreciate you choosing loveit coverit and taking the time to leave us a review.
Thanks again,
The loveit coverit Team
Antwort von loveit coverit
Hi Albert,
Simple, hassle-free and at a great price — just how arranging cover should be! We’re glad the whole experience was straightforward for you.
Thank you for choosing loveit coverit and for sharing your feedback.
Thanks again,
The loveit coverit Team
Antwort von loveit coverit
Hi Tracie,
Good value without a complicated process is always a winning combination. We’re glad everything was quick and easy for you to arrange.
Thank you for choosing loveit coverit and for sharing your feedback.
Thanks again,
The loveit coverit Team
Antwort von loveit coverit
Hi Jennifer,
Thank you for your feedback. We’re glad you found the form easy to complete and could get everything sorted without any unnecessary complications.
We appreciate you taking the time to leave us a review.
Thanks again,
The loveit coverit Team
Peace of mind - not needed to claim myself so can’t comment
Reasonably priced. I’ve been with them a couple of years. Peace of mind that my phone is insured if something was to happen to it
19. September 2025
Antwort von loveit coverit
Hi Steven,
Thank you for staying with us over the past couple of years. We’re glad you’ve found the cover reasonably priced and that having your phone insured gives you that added peace of mind.
We appreciate your continued custom and hope you never need to make use of the cover!
Thanks again,
The loveit coverit Team
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