Love YaaYaa Bewertungen 

497
TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Absolute SCAMMERS! Do not order from them!!! Disgusting humans!! Companies house had confirmed this business as being closed and has an address!

Bewertet mit 4 von 5 Sternen

I placed my order for the denim jumpsuit and then didn't hear anything for weeks so did worry looking at some of the reviews. However, I was notified when my item had been shipped and received notific... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Ordered a jacket in November, it did take a while to arrive but it was worth the wait. I messaged the company about the delay (more than once, I’m so inpatient) and they responded to me every time. Th... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I ordered 3 items in total. The first one arrived quickly, the last 2 took a rather long time and I had to chase the order’s. They have all arrived now. The first one appeared to be shorter than in th... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Modeaccessoires

Informationen, die aus verschiedenen externen Quellen stammen

Love YaaYaa sells Handmade Leather Corset Obi Belts, Leather Statement Accessories and African Print Head wraps. Fulani Brass Jewellery. Leather Tie Wrap Belts


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

497 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,9

Alle Bewertungen

(497)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Poor quality

Ordered the camouflage jacket with sequins in may . Was given an estimate of beginning of june -end of june . It came past the last date . When I opened it , the jacket stunk of chemicals and felt so cheap and looked very cheap too.
Certainly not worth £60 that I paid .
I’m now battling to get a refund from this company after paying £4.80 to return it !!
DO NOT USE THIS COMPANY-very poor!

12. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hello there!

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Arielle

Bewertet mit 4 von 5 Sternen

Love the outfit

Love the outfit, fits perfectly. Only downside took a long time to come, over 4 weeks +

12. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Sally,

Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase. Until then, we’re here if you need anything.

Arielle

Bewertet mit 3 von 5 Sternen

Quality of products are excellent…

Quality of products are excellent however took 4 weeks for the item to be delivered

12. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Gwen,

Thank you for leaving a 5-Stars review. At Love YaaYaa, we continuously strive to serve you better. Looking forward to serving you in the future!

Arielle

Bewertet mit 1 von 5 Sternen

Awful customer service and no sign of item

I ordered in May and although i was told the item should arrive by June, its now mid July and still not arrived.
When i contacted them to enquire they told me now its out of their hands and down to me to chase with royal mail!
I tried to check using the tracking code they gave me and that didnt even work. Have emailed again and not had a reply.
Hope the item is better than the customer service, if it ever turns up !

10. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Gill,

Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

Drop our customer services team a message at CARE@LOVEYAAYAA.COM to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

Arielle

Bewertet mit 1 von 5 Sternen

Very Poor quality. Likely Scam

Hiya. I've just received my item of clothing and I'm really disappointed. I checked the reviews on here before ordering and I think the majority are fake. It has only just arrived today when it was supposed to be delivered mid June. I had to chase and chase, eventually all communication stopped. It was extremely crumpled and the finish was terrible. I had to cut off little plastic bits all the way along the zip To get it to work. It smells strongly of chemicals and the edging seams are incredibly rough. There is no label from your company inside or any washing instructions. To be honest it looks like it has been mass produced in an overseas factory aka Wish or Shein standard. Definitely not worth £45. Due to the lack of communication so far I am not confident that If I return it to you I will get my money back.

10. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Lilly,

Thanks so much for bringing this issue to our attention and please let me apologize for the unacceptable way in which you’ve been treated.

Keeping our customers happy is our number one priority and I’d like to ask you for another chance to retain your custom. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

We have your details and will be in touch as soon as possible to try and make things right.

Arielle

Bewertet mit 1 von 5 Sternen

Absolutely shocking customer service!!

Absolutely shocking customer service!!! Nearly a month n still not received my item, I've had one message back during this time, do not order from this site!!!!!!!!

9. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Michaela,

I’m Arielle, and I’m the head of customer service here. We’re ordinarily known for our exemplary customer experience here which is why I truly apologize for your recent experience with us. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

We have your details and will be in touch as soon as possible to try and make things right.

Sincerely,

Arielle

Bewertet mit 1 von 5 Sternen

I hate writing bad reviews but ive waited long enough

I hate writing bad reviews as I was so looking forward to my delivery but i ordered a jacket on 25th may then received a shipped on 16th june better late than never !
Tracking number not recognised received a message to say they have no control over shipment .
Its just not good enough if the tracking number was legitimate it would show up .
I now think i've been scammed looks like i'll leave it to the bank to sort out .
Beware other reviews like this are correct
Goods were received 2 weeks after this email and good quality
.

8. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Pace,

We would like to apologize for your recent experience. This definitely doesn't sound like the service we try to provide to our customers and we'd like to look into this for you as we completely understand how frustrating it can be.

You have our word when we promise not to let this happen again. Our staff will commit to improving their delivery and give you the star service you deserve, should you choose us again. Please accept my heartfelt apologies in the meantime.

Arielle

Bewertet mit 5 von 5 Sternen

Absolutely love my jacket…only gripe…

Absolutely love my jacket…only gripe was the length of time between order and delivery. Otherwise a lovely jacket. Thanks

8. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Ceridwen,

We are thrilled to have you as one of our customer! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Arielle

Bewertet mit 1 von 5 Sternen

Just another Instagram scam

Absolutely awful customer service. No item, no returns, no response to my messages. Unfortunately just another Instagram scam.

7. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Amy,

We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again.

We will investigate this issue and get back to you shortly.

Arielle

Bewertet mit 1 von 5 Sternen

Avoid!

Terrible customer service, despite multiple messages, my item was only sent after I began requesting a refund from Clearpay.
Poor communication and the items are cheaply made and being shipped from Hong Kong, these aren’t unique items either, I found the exact same coat I purchased on wish.com so I highly doubt the “these items are hand made” claim.
Avoid, it’s really not worth the headache.

7. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi CM,

We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again.

We will investigate this issue and get back to you shortly.

Arielle

Bewertet mit 4 von 5 Sternen

Much faster delivery than expected as…

Much faster delivery than expected as had read some pretty bad reviews and started to panic! Received today and love the jacket so very pleased, however there is definitely a problem with order numbers/tracking as their website said my order didn't exist and the tracking number wasn't recognised by the Royal Mail website until it was actually delivered... No replies to e-mails either...

6. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa


Hi Katie,

We can’t thank you enough for the kind words about our product. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again!

Arielle

Bewertet mit 1 von 5 Sternen

No T-shirts - No Explanation - No Apology

I originally ordered 4 T-shirts in early Feb, had to chase, they eventually arrived in March but were the wrong size (apparently they have a new supplier). I sent them back and they promised replacements in early April. I chased on 21/4, 27/4, 20/5, 3/6, 10/6. They've had different excuses but in a nutshell the T-shirts didn't arrive. On 12 June they messaged to say the T-shirts would be shipped on Monday 14. Needless to say I'm still waiting. I contacted them again on 29 June, 3 July and today but no response. I've asked for a refund. I've been really patient because I thought - up and coming company need the support. BIG MISTAKE. They've basically just taken my money and are now pretending I don't exist! Who does that?! I've made so many efforts to contact them so they can explain what the delay is and how they plan to resolve things. I obviously won't be buying from them again.
I've checked Companies House and they are still active so DON'T BE FOOLED THEY'RE A SHODDY OUTFIT. Dishonest, appalling customer service, poor business sense.

5. Juli 2021
Bewertung ohne vorherige Einladung
Love YaaYaa-Logo

Antwort von Love YaaYaa

Hi Paula,

Thank you for letting us know about this and we apologize that our service did not satisfy your expectations. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Arielle

Bewertet mit 1 von 5 Sternen

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE!
Ordered items - took over a month to arrive. Too late for when I needed the order so returned. No refund £96!!! Said it would take 7-10 days but one month later nothing!! Does not reply to emails….

5. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Although the Jacket I purchased took a while to be delivered, when It arrived I was impressed at the quality, it was really thick denim and beautifully made. I would definitely order from this company again.

5. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID SCAM

Ordered the camouflage jacket with sequins - waited over a month for order and when eventually received the design of jacket differed and was very poor quality. I have not had a response to emails requesting a refund of £45. PLEASE AVOID THIS COMPANY AS APPEARS TO BE A SCAM

3. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awful item and awful customer service

Placed an order on 18th June. Paid postage and it was not even shipped until 28th June. No communication from them whatsoever. Sizing is way off I ordered a 10-12 which is a large. And it really is a large. It’s huge on my body and hangs off me. Let alone the fact the product is from China and seems cheap in material. Not impressed won’t be back and the customer service when asking when my parcel will be shipped is awful, Instagram, phone numbers and emails and nobody replied. Overpriced and could’ve got better in a local primark.

30. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer service.

I placed an order on 5th June, didn’t receive an email confirmation about the order. When I chased this over 10 days later, the company had no details of my order. After a few Facebook messages exchanges, the order was sent out. What a disappointment, the camouflage jacket looked nothing like the picture on the website and it was extremely poor quality. I’ve asked for a refund, I’ve yet to receive a response about how I get this considering I haven’t received an order number ( as they couldn’t find the original order) and there was no invoice with the package. I would not recommend ordering from this company. Very poor customer service.

29. Juni 2021
Bewertung ohne vorherige Einladung

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