I ordered a pair of boots over a month ago. From the start, the experience has been incredibly frustrating. I initially received incorrect order confirmation details, and when the boots finally ar... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Lucchese, in my opinion is a company of very questionable repute. I mistakenly ordered a pair of boots online. Within minutes of receiving confirmation that I had placed an order, I requested cancel... Mehr ansehen
I returned a pair of Exotics boots, $4,995, and after 2 months I’m still waiting from my credit. Don’t purchase from Lucchese, a terrible company. All marketing and no resolution for the customer. L... Mehr ansehen
Bought my first pair of Lucchese boots from their San Antonio location. Dayle made this a wonderful experience, especially since I bought them sight unseen living in DFW. She was very professional and... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
Kontaktinformationen
20 Zane Grey Blvd, 79906, El Paso, Vereinigte Staaten
- 888-582-1883
- support@lucchese.com
- lucchese.com
2,3
Mangelhaft
1705 Bewertungen
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
No disappointment
Excellent service and on time delivery. The product - a wallet for my husband - was the quality one expects from Lucchese.
13. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
That is fantastic to hear, Pamela! Thank you so much for your feedback, we truly appreciate it!
Best, Laura
Each time I have dealt with Lucchese I…
Each time I have dealt with Lucchese I have been pleased. The representatives are courteous and helpful, always trying to resolve your issues and answer your questions. The product is of good quality and they stand by their product. Excellent is a good synonym for them!
12. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
We are so happy to hear that, Rosa! It is a pleasure to be at your service!
Best, Laura
Beautiful Classic Western Belt
Beautifully crafted, impeccable quality, with excellent attention to detail. Not showy, but upscale classic Western. Looks and feels as if it will last forever, and I will enjoy wearing it that long:)
11. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
That is fantastic to hear, Mark! Thank you so much for shopping with us!
Best, Laura
The best pair of shoes I’ve ever had!
M Excellent customer service on a great pair of shoes. Sized smaller than I’m used to, but no problems exchanging size. Super quick service and instant answer to questions. The best pair of shoes I’ve ever had!!
11. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
We're so happy to hear that, Jan! Thank you so much for shopping with us!
Best, Laura
Luchesse is responsive to orders and…
Luchesse is responsive to orders and excellent at customer service.
11. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
Thank you so much for your kindness, Sue! We truly appreciate it!
Best, Laura
I received my Lucchese Boots for…
I received my Lucchese Boots for Christmas and absolutely fell in love!! However the boots are much to wide for my skinny calves so I inquired about other options. They don't have smaller calve boots so I am so sad to say I will be returning them. They are so beautiful, if you have regular size calves I highly recommend this boot!! The Peri is the name of the one I love!!
10. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
That is such a shame, Robin, but we're so glad you had a chance to try them out ! We highly recommend trying out our Priscilla and Dora boots as fantastic alternatives. Thank you for your feedback!
Best, Laura
First time Purchaser
First time wearer! Great boots, great fit - get boot socks and Ariat inserts and these boots feel better than cross trainers!!!!
10. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
That is fantastic to hear, Edward! Thank you so much for shopping with us, we truly appreciate it!
Best, Laura
Brooke was outstanding
Brooke was patient, professional, stellar, and very helpful. That is true of all the customer service reps I have encountered. Lucchese is a sublime operation in every category. Thank you.
10. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
We are so happy to hear you're satisfied with our service, Robert! Thank you so much for your feedback, we'll be sure to pass it along!
Best, Laura
A work of ART
The boots I ordered and received were beautiful, well crafted, a work of art = unfortunately they didn't fit my son and I had to send them back. Lucchese's customer service is topnotch and it was a pleasure working with them. When it comes time for my next pair of boots, this is the company I'll be working with.
10. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
Thank you so much for your feedback, Daniel! It is a pleasure to be at your service!
Best, Laura
Wonderful service and a great looking…
Wonderful service and a great looking wallet
10. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
Thank you so much for shopping with us, Joel!
Best, Laura
The best fitting boot money can buy!
10. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
We couldn't agree more, Greg! Thank you so much for shopping with us!
Best, Laura
Excellent customer service
Customer service from Lucchese is always outstanding. Today the representative was understanding, kind and quick to address a fit issue with a new pair of boots I had received. Like their boots, Luchesse customer service is top quality.
10. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
Thank you so much for working with our team, Larry! It is a pleasure to be at your service!
Best, Laura
Nice belt that holds up well.
9. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
That is wonderful to hear, Mark! Thank you so much for shopping with us!
Best, Laura
Great product and excellent…
Great product and excellent shipping/return service.
Upset that we are returning the boots due to a fit issue.
My wife wants to get into a store to find her size.
Mail order is always tough with sizing.
8. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
We completely understand Sam! We truly hope you're able to visit us at any one of our stores so we can fit both of you in the perfect size. If you have any questions or concerns about our products or how to contact our store associates, please know we're always at your disposal via support@lucchese.com. Thank you so much for your feedback!
Best, Laura
Beautiful boots!
The minute that I ordered my new boots I was being updated on their progress. They arrived just when I was told.
Beautiful boots!!
8. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
We are so happy to hear that, Ryan! Thank you so much for your feedback!
Best, Laura
Great Service and Great Boots.
8. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
Thank you so much for shopping with us, Thomas!
Best, Laura
I appreciate getting the boots in time…
I appreciate getting the boots in time for X mas and the face that my husband absolutely loves them makes me super super happy!! He is very picky and hard to fit., these were perfect
Thank you for being so easy to work with and a great Company!!!
TINA Mclenahan
7. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
We are so happy to hear that, Tina! Thank you so much for shopping with us!
Best, Laura
Antwort von Lucchese Bootmaker
We are so happy to hear that, Karen! Thank you so much for shopping with us!
Best, Laura
I had a hard time tracking my package
I had a hard time tracking my package. After numerous emails and many trials it worked finally. With amazon it’s straight forward.
7. Jänner 2020
Bewertung ohne vorherige Einladung
Excellent service and delivery with…
Excellent service and delivery with exquisite boots!!
7. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Lucchese Bootmaker
We are so happy to hear that, Mark ! Thank you so much for shopping with us!
Best, Laura
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