I wish I could give this platform negative stars absolute dog shit. I have over 16 referrals and they wouldn’t let me collect any of my referral bonuses because I violated something that they couldn’t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fairy certain they're scamming. I made a purchase and won like $250. Tried to redeem $100 and woke up to my account basically locked from making any redemptions. Apparently I violated some internal sa... Mehr ansehen
Unternehmen hat geantwortet
Got signed up and played I won $600 and tried to redeem and was denied it said, even though I was verified already that they had to have a bank statement to complete my verification so I give them my... Mehr ansehen
Was very satisfied with my feelings plays I have had. Exceptional Customer Service and Support. Cashed out 150 on my first play. Came within 24 hours as well.
Unternehmensdetails
Vom Unternehmen geschrieben
Lucky Bunny - your first station for social gaming! Play and claim coins, and make the most out of the journey.
Kontaktinformationen
Vereinigte Staaten
- luckybunny.fun
2,7
Mangelhaft
56 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Games are okay.
Games are okay.
But support is slow as hell.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
Thank you for taking the time to share your feedback. We’re glad to hear that you found the games enjoyable.
We understand that responsive communication is an important part of the overall experience. Our support team reviews each inquiry carefully to ensure players receive accurate and helpful assistance.
Please feel free to reach out with your username or ticket details so the team can locate your request and assist you further.
Kind regards,
Lucky Bunny Team
I’ve been playing on Lucky Bunny for…
I’ve been playing on Lucky Bunny for almost a month and I like the clean design and variety of slots.
What bothers me is that customer support takes quite a while to reply to simple questions.
I sent a message three days ago and still haven’t heard back.
That’s the only reason I’m giving 3 stars right now. Everything else is fine.
31. Mai 2026
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Antwort von Lucky Bunny Casino
Hello, thanks for playing with us and for the great feedback on the site! We haven't been able to locate an unanswered ticket matching your description - our team replies to every message. Please double-check your spam folder or reach out again at support@luckybunny.fun, and we'll get you sorted quickly!
It's okay, but could be better
I’ve been on Lucky Bunny for a few weeks now. The games themselves are pretty good and I like the layout.
My issue is that the site feels less generous than when I first started.
Rewards and wins just aren’t coming like they used to.
Still a decent platform so I’m keeping it at 3 stars until things feel better again.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
Thanks for sticking with us these past few weeks, Scott, and for the feedback. We're really glad the games and layout are working for you. On the wins: every outcome runs on RNG through our third-party game providers, and nothing on our side is tightened or adjusted over time. Results naturally swing, and stretches can run hot or cold on any platform.
If anything ever feels off about your account, we'd be happy to take a look - just email info@luckybunny.fun.
Kind regards, The Lucky Bunny Team
Need Some Luck - Lucky Bunny
lucky bunny was my go-to for a bit but lately i haven’t hit anything decent in like two weeks 😕
i play every night and the wins are just tiny. games are still fun so im giving it 3 stars
hope the luck comes back soon
28. Mai 2026
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Antwort von Lucky Bunny Casino
Thank you for sharing your experience. We're glad to hear the games are still enjoyable, even through a quieter stretch. As a platform, our focus is always on keeping the experience fun, fair, and worth coming back to. We appreciate you being part of Lucky Bunny, and our team is always happy to help with anything you need at info@luckybunny.fun
Kind regards, The Lucky Bunny Team
Laughable playthrough requirements
Do not play here unless you love being forced to fulfill a 10-20x playthrough, avoid any website requiring anything higher than a 1x playthrough. There’s a reason they don’t mention it when you buy coins, it’s because it is nearly impossible to win with a playthrough requirement that high.
26. Mai 2026
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Antwort von Lucky Bunny Casino
Jalen, thank you for sharing your thoughts with us.
We completely understand that overly high playthrough requirements can take the fun out of the experience - especially when they feel more frustrating than rewarding. We believe redemption conditions should feel fair, clear, and enjoyable for players.
That’s actually something our team has already been actively working on behind the scenes. Updated, more comfortable playthrough terms are arriving very soon, with the goal of making the overall experience smoother and far more player-friendly.
We truly appreciate feedback like yours because it helps us improve the lounge for everyone.
If you’d like to give Lucky Bunny another try, feel free to send us your email address - Mr. Lucky would love to leave a couple of complimentary prizes
Hope to see you back at the lounge soon.
The Lucky Bunny Team
Definitely played well more than enough…
(Updated to their reply: I already just wasted the money and called it quits, the welcome back would have to be useful… not 2-10SC or 10 fee spin useless stuff, otherwise nah, I already wasted hundreds, you’re not gonna remotely match half of that even, also are you saying that currently it’s NOT player oriented?) just stop playing games with people. This is why half of the country has banned all of you sketchy people with this social casino crap, the whole business is purely predatory by nature, but you can run it humanly, you just chose not to. If you don’t change it fully to 1x playthrough then your casino is useless.
Definitely played well more than enough of the playthrough requirement but wanted me to still play, no. Absolutely not.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
Nayte, thank you for speaking openly about your experience.
We fully understand how discouraging high rollover requirements can feel — especially when they seem confusing or harder to complete than expected. A redemption process should never feel frustrating or misleading.
Your feedback matters, and conversations like this are exactly why our team is currently updating the existing playthrough system. Within the coming days, we’ll be introducing more balanced and player-oriented redemption conditions designed to make the overall experience significantly smoother.
We’d truly love the opportunity to welcome you back under better circumstances.
Feel free to send us your email address — Mr. Lucky would be happy to leave a few complimentary goodies waiting for you at the lounge 🐇✨
Our team is always here to listen.
The Lucky Bunny Team
Stay Away
I actually give it no stars! Everything was good. I redeemed a few times with no problems and very fast on redemptions. I had a redemption pending for a few days so last night I used their chat and asked why my redemption had been pending for a while. The person on the other end of the chat said they would check and let me know. This morning I get an email saying that my account was locked and it would be deleted and the money I had won would be taken away. DO NOT DO BUSINESS WITH THEM!!!!!!!!!!!!!!!!!!!!!
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
Dear Melvin,
We’re truly sorry to hear about your experience and understand how upsetting this situation must have been.
Account restrictions are never applied lightly. In cases where activity conflicts with our Terms & Conditions or internal platform policies, our compliance and security team is required to take appropriate action to protect the integrity of the platform and the experience of all players.
We also understand how frustrating this can feel, especially after previous successful redemptions. For transparency, the reason for the account restriction and closure was explained in detail in the email sent by our team.
If you still have any remaining questions or would like further clarification, please feel free to contact us directly at info@luckybunny.fun and our support team will gladly assist further.
We sincerely appreciate the time you spent with Lucky Bunny and wish you all the best moving forward.
The Lucky Bunny Team
avoid this place at all cost
avoid this place at all cost. i made the playthrough requirement and a new one popped up and prevented me from redemption.
22. Mai 2026
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Antwort von Lucky Bunny Casino
Antonio, thank you for raising this directly.
What you're describing — completing a playthrough requirement only to have a new one appear — is not the experience we want anyone to have. We hear you — and we're sorry this was your experience.
Your feedback didn't go unheard — it went straight to the table. We're revising our playthrough terms, and new player-friendly playthrough requirements take effect within the week. Share your email and Mr. Lucky will make sure some free prizes are waiting for you. A fresh start at the lounge is on us.
The lounge is always open — and so is our door.
With best wishes, The Lucky Bunny Team
Crazy play through requirements
Crazy play through requirements. Sometimes as much as 20x. Only lost a few bucks, but damn…. Big no on this one.
20. Mai 2026
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Antwort von Lucky Bunny Casino
Trey, playthrough requirements are a part of sweepstakes flow. But those are not as high as you've mentioned and there're plenty of ways to get coins on the platform, including the free ones, requirements of which might surprise you. Besides that, our team is currently working on playthrough requirements adjustment. That are going to make those even more pleasant for our dear players 🐇✨
Please, feel free to reach out at info@luckybunny.fun if you have questions about how the terms apply to your account.
See you at the table. The Lucky Bunny Team.
Site bull shit let u hit once after…
Site bull shit let u hit once after that u can tell it's a scam site wouldn't play it if u don't want to lose every time
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
Justyn, all games on Lucky Bunny run on RNG systems through our third-party game providers – outcomes aren't something we control or adjust. That's not how the platform works.
If you had a specific issue with your experience, we will be glad to help you. Please, reach out at support@luckybunny.fun.
Sincerely, The Lucky Bunny Team
Not a great start. Failure to launch
Sign up was easy but they won’t allow you to get the sign up bonus until you verify. They use Jumio, who I have an account with and have used in dozens of other sites with actual ease, suddenly here I’m not. My account WAS showing “photos poor quality” reverify. I went to customer support, they did respond immediately I’ll give them that, they’re Johnny in the spot with the preset KYC chat button and everything. I admit I was being a little terse because I think I smell something fishy, nothing over the top though. They remained polite and friendly. I made it clear that I’ve seen this sort of thing before. After “looking into it” they told me my photos “are under review” contradicting what my account previously said.
I just checked my account to get the exact wording and wouldn’t you know, the damnedest thing happened. It done changed to “under review” ah shucks I wonder how that happened, Mickey? They must think we’re Goofy.
If my verification goes through I’m gonna risk the money for the first offer because it is sweet. I’ll update after, hopefully I get to try and redeem
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
James, verification doesn't always go without a hitch – and we appreciate the patience. If anything comes up along the way, reach out to support@luckybunny.fun and reference this review so the team can pick up right where things stand.
Hope the first offer delivers. Looking forward to your update.
Kind regards, The Lucky Bunny Team
lol the support is literally hard to…
lol the support is literally hard to believe it’s not AI. My husband got his funds but with me , they’re acting incompetent. I had a welcome package invite , it’s not on the store and I’ve been trying to ask them about it since I signed up and to this day it’s excuse after excuse after incompetence. Not playing here.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
Kimberly, that's not how things should go – and it's not how we run the lounge here.
A welcome package that doesn't show up in the store, with no clear answer after multiple attempts – that's a situation worth looking into properly.
Please, send us your account details at support@luckybunny.fun. We'll gladly take it from there.
Sincerely, The Lucky Bunny Team
By far the worst experience I've had…
By far the worst experience I've had with sweeps casinos. It's taken almost a week to be verified. I finally put in a claim for $200. The next day they tell me My claim was denied because I can only withdraw $100. So I put in a claim for $100 and it comes back denied again. So now I'm absolutely furious. And it's the same woman responding to me through email both days. She tells me she looked closer at my verification documents and needs more info😂😂😂😂😂😂 So I was verified one day and the next day I wasn't. Do not waste a single penny in this place. Absolute joke
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
Rick, a verification decision that reverses overnight with no clear explanation is something we want to look into directly.
Please, send your account details to support@luckybunny.fun and reference this review – someone will go through your case and give you a straight answer.
Kind regards, The Lucky Bunny Team
I am reporting a suspicious transaction…
I am reporting a suspicious transaction involving a merchant identified as “High Coin Package US,” also associated with “Lucky Bunny.”
This merchant appears to be offering gambling-related digital services while processing payments through , which explicitly prohibits gambling transactions. Despite this, the transaction was approved and financed, raising concerns about misrepresentation and improper payment processing.
The service provided was digital in nature, with no clear refund or cancellation process. After realizing the nature of the transaction, I attempted to contact the merchant on April 28, 2026 to request a refund and cancellation. I received no response.
The lack of transparency, absence of customer support, and potential misclassification of services suggest this merchant may be operating in a deceptive or misleading manner.
I recommend caution when conducting business with this merchant.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
Kirk, we take reports like this seriously and want to respond directly.
Lucky Bunny operates as a social gaming and sweepstakes platform, and all transactions are processed in full compliance with our payment partners' terms.
If you attempted to reach us on April 28th and received no response, that's something we want to look into. Please contact us at support@luckybunny.fun with your account details and we'll review your case personally.
Kind regards, Lucky Bunny Team
Give them a try awesome social casino
EVERYTHING GOT FIXED LISA WAS AMAZING AND THE TECH TEAM FIXED EVERYTHINGTHANKS LUCKYBUNNY FOR FIXING MY ACCOUNT I WILL BE PLAYING HERE AGAIN …………,
Everything was going good until I cashed out received my redemption then went to redeem the rest of my winnings i CANT redeem because my last redemption is stuck in pending status when it was already approved and sent out they are dragging their feet keep telling me it will be fixed asap and it’s been a week i will never play here again and I referred family and friends im telling them now dont play here until they fix this problem because this is ridiculous and a HORRIBLE EXPERIENCE THEY ATE STALLING ON PAYING OUT $100 dollars BY KEEPING MY LAST REDEMPTION IN PENDING STATUS WHEN IT WAS ALREADY APPROVED AND SENT STAY AWAY
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lucky Bunny Casino
iesha, glad to hear the situation has been resolved. A redemption stuck in pending is never a good experience — and we appreciate you staying with us through it.
Thank you for taking the time to share this so thoughtfully.
Sincerely, Lucky Bunny Team
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