Lumieparis Bewertungen 

The response time was great and the way my request was dealt with was great.

Don’t buy from this company. They claim to have a 60 day no questions asked refund policy. When I requested a refund, they grilled me with questions and then stated that I had to return the item to China. I looked on the website and there is nothing there stating that you have to send it back to China. It states that upon request, your refund will occur within a few days. Ripoff.

I absolutely did NOT sign up for a subscription. A month after receiving my original order, I got an email telling me my order was being processed. I emailed back saying I had not placed another order and didn’t want it. Their reply saying I had signed up for a subscription was a total lie. I requested proof. Nothing. I had to cancel my credit card to ensure they wouldn’t continue charging me. The worst thing is I should have trusted my instinct that this is a scam company, because it definitely is!

My order was fulfilled in good time, faster than I had anticipated which was great. Customer support was very responsive and professional in helping me with an adjustment to my order - friendly, knowledgeable, and timely. And, I really like the product!

Customer service was great once I contacted them via email. Managing your subscription online isn't the easiest and I never received the verification email. Maybe something to work on.
C.

Very friendly and helpful!

This was the best customer service experience I've ever had in this type of situation. I feel like it was responded to before I even hit send...:-)

I bought a bottle of the Queen Oil from Lumie - nice enough, however, they have now charged my card again for another bottle - it seems they think I have subscribed to them (I haven't). I emailed them - no response and no way of accessing an account to cancel. I am now having to go through my bank to try to get all future payments put on hold.

They assumed I was subscribing to this product and sent me another shipment and charged my card without authorization. I have contacted them and received no response. I try logging in and they say a link will be emailed to me - doesn’t happen. I am afraid this is a scam - no phone number / only an email address that does jot respond!

Lumie Paris Queen Oil is the biggest scam out there. Nothing more than baby oil dressed up in a fancier plastic bottle.
Doesn’t absorb quickly (if at all)… left a residue for hours!