Purchased 2 head wraps based on their advertisement on FB. Received them after a while. They were not silk. They constantly fall off during sleep as there is no way to adjust them. Have contacted comp... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Been waiting 3 weeks for my order and it still hasn't arrived. What's the point of offering shipping deals when you don't even have inventory in the same country? I shouldn't have to wait on customs t... Mehr ansehen
I love the way they fit and definitely the way my her feels nice and smooth. Silk is breathable I can keep on all night without sweating! The only negative is the Black dye bleeds and messed my white... Mehr ansehen
I'm here to join the support group of nice ladies who got scammed by this seemingly great deal on mulberry silk, only to receive garbage polyester three weeks later. Expensive reminder to be wary. Bum... Mehr ansehen
Das haben sich andere Leute angesehen
Scam scam scam
I have not received my product yet and I’m being asked for a review. Hours after purchasing I received a notification that my product shipped along with tracking information. I clicked it right away and the tracking info didn’t work. I figured it was too soon to be tracking. Days went by and I tried again and again. Once it had reached the third week, I reached out to all email addresses supplied on the website, Shop app documents and order email only to find out they are undeliverable. I don’t have high hopes for the products because although I saw many videos and looked through the website for good reviews I have since found many other posts that say this is false advertising because the bonnets are so clearly NOT silk.
Ridiculously long fulfillment time
Been waiting 3 weeks for my order and it still hasn't arrived. What's the point of offering shipping deals when you don't even have inventory in the same country? I shouldn't have to wait on customs to get an American based business's product. Either have them made here or keep your own inventory stock so you can actually fulfill your orders in a timely manner.
I haven't received my order that I…
I haven't received my order that I placed 3 weeks ago....
Do not support this seller
Purchased 2 head wraps based on their advertisement on FB. Received them after a while. They were not silk. They constantly fall off during sleep as there is no way to adjust them. Have contacted company at least 4 times without the professional courtesy of a response. There is no contact phone number so only way to try to contact them is via email. Wish I had read Trustpilot reviews before ordering. DO NOT SUPPORT THIS SELLER!
Scam
Scam. I tried to contact them on two emails and both came back as undeliverable. I sent them a message through their site but I don't expect to hear back from them. I will be contacting my credit card company to file a chargeback. Scammers.
Where is my order?
Ordered April 9th. Still haven't received my order. No customer service response to several emails. Reporting to the BBB and filing a fraud claim with my bank.
Luxesilks support group
I'm here to join the support group of nice ladies who got scammed by this seemingly great deal on mulberry silk, only to receive garbage polyester three weeks later. Expensive reminder to be wary. Bummer!
Not a company, but a scam.
Do not work with this scam of a business. I received two tracking numbers and a bounceback from their supposed "contact" email, which I still have yet to receive a response from weeks after I ordered their product. Zero customer service, zero product at the end of the day! Complete scam.
Great purchase
I love the way they fit and definitely the way my her feels nice and smooth. Silk is breathable I can keep on all night without sweating! The only negative is the Black dye bleeds and messed my white pillows up. Please wash and air dry before use!
Bad quality
Bad quality. Way too big, doesn't stay on. Return process is ridiculous. You have to wear it for 30 days and send them pictures with times stamped proof. Not silk, cheap halloween costume material. Don't waste your money!!!
I would give 0 stars if I could
I would give 0 stars if I could. Terrible quality. Not at all what was advertised. Huge with no adjustable band to tighten. Just flops right off my head. There’s no tag or care instructions. You can just feel the lack of quality material.
Long shipping wait time
I ordered 20 days ago. Still in transit. It needed to go through customs.
Plagiarism
They copied and pasted the description from Clementine silks and even left the Clementine business name on there. Scam!
Still waiting
My order was placed April 4th. It’s now April 24th and I’ve yet to get my order or be given any tracking information. It just says the label has been created.
Cap is not real silk, no customer service
Cap is not real silk. Came from china and it’s satin. Took 2 weeks to arrive and it didn’t come with the storage box that is in the description. Customer service email provided would not deliver.
Bonnets received are not silk
Bonnets received are not silk, they are polyester and come in generic plastic packaging with french language text on the outside. There is no internal tags but if you know silk vs polyester its easy to tell, which is probably why they have no tags --and there is also a horrible chemical smell to them
Scam do not order
Scam do not order! I ordered a week ago still has not shipped. Emailed to the email on the website and it bounced back!
Where is my order?
It’s been three weeks and my order still has not arrived. The tracking is awful and there are no estimated delivery dates/times. Really disappointing.
The product is not as advertised
The product is not as advertised. Very disappointed. The bonnet is way to big and doesn't stay put even while walking around let alone during sleep. I ordered 4 and all are like that.
SCAM
SCAM. Unfortunately, before seeing all these bad reviews, my beloved wife bought a bonnet from this sleezey outfit and recieved a fake, cheap, plastic infused bonnet instead of the natural silk one that was advertised. If you read this review and proceed to buy from these con artists, just know that you are funding some low life dignus who takes advantage of unsuspecting people looking to better their health. God will judge all these acts of debauchery and I pray these people repent before it's too late for them. I did a chargeback with my bank and they got me a full refund, I suggest you do the same if you were mistakenly took by these hucksters. Shame on them.
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