Sent me the wrong Basel
Sent me the wrong Basel. Description showed flat four didn’t get it. The email from them, but look into it that was two weeks ago no response from them

Antwort von Luxtimeco
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Here at LuxTimeCo, we believe integrity towards our customers and our work is a way of life. We understand every watch is important and meaningful, which translates to our best practices towards every piece which leaves our hands. Customer satisfaction and happiness is our main priority; therefore, we strive to be as detail oriented as possible to precisely serve our customers.
550 S Hill Street., 90013, Los Angeles, Vereinigte Staaten
Sent me the wrong Basel. Description showed flat four didn’t get it. The email from them, but look into it that was two weeks ago no response from them

Antwort von Luxtimeco
2 months later , not received parcel
No answer to my request
It is a scam
Beware

Antwort von Luxtimeco
I never received my order and cann9t reach the company, this is a total scam . I never received a refund. they did not try to contact me . They cover their tracks well . Do not purchase from the company.

Antwort von Luxtimeco
What a great experience! I bought a beautiful woman’s 26 mm rolex watch. Alex is just a great guy and so helpful! I wanted a specific mop string diamond dial and he made it happen! I will definitely buy from them again.
Never got my order. Ordered January 7th 2025, then a few days ago luxtimeco said they will issue refund, but it will take 10 days to receive. I had to keep reaching out to them to find out where my order was.

Antwort von Luxtimeco
They are great company to deal with very responsive on calls and questions. Tje price was amazing could not of had a better experience . I would 100% use them again and plan on it. Quality of watch couldn't be better extremely happy
It was a pleasure purchasing each from Luxtimeco.
Alex went out of the way to help me with everything! The watch was even better than expected, also!
Great experience buying from LuxtimeCo. Rest assured, they sell authentic Rolex watches. They also answered all the questions I have with confidence.
Alex was super communicative and took extra measures to ensure his level of detail would meet my expectations. The watch has exceeded my expectations and is exactly what I was hoping for. Thanks for a great experience!
Alex was very responsive to my concerns. He was able to put my concern of being scammed online at rest. When dealing with a large transaction on opposite coast it is imperative to let the customer control the process. He was more than happy to meet my concerns and resolve them. Great service with personal communication.
Alex was available to answer all my calls whenever I had questions about the time piece. The ladies Rolex President was in exceptional working condition in addition to being polished. The bracelet is pretty tight for its age. Very fair price! First time buyer and future buyer!
Thank you Alex
The watch was just as described on the website. Item was shipped timely and Alex was great to deal with.
Alex was very attentive to my situation. Purchased product on a Thursday and received it within 24 hours. I recommend Luxtimeco highly.
Alex at Luxtimeco was incredible. I was able to review additional photos, purchase, and received prompt delivery within my timeline request. The watch was beautiful and in great condition. I would recommend them as a great resource.

Antwort von Luxtimeco
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.