I purchased my Chanel bag from Cait through one of her Instagram Live sales, and I couldn't be happier with the experience. The bag arrived within just 3 days and, considering it was pre-lov... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently bought a Chanel woc from luxury exchange and from the word go dealing with cait and the team was an absolute pleasure. My bag is absolutely stunning and such amazing value. The quality of the... Mehr ansehen
I cannot recommend luxury exchange enough. The quality of the pieces are unbelievable for preloved items. The thought that goes into picking them is insane. But the amount of time and effort Cait, Jac... Mehr ansehen
Cait and her team are fantastic at what they do, selling pre loved/ unused designer items. I received my first ever Louis Vuitton Cabas Piano bag and it was in immaculate condition. I'm very pleased... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Luxury Exchange, we make luxury fashion both accessible and affordable. Specialising in pre-loved designer pieces, we offer a curated selection of authentic, high-end items at a fraction of their original retail price.
Kontaktinformationen
Irland
- luxuryexchange.ie
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 42 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Hi all the fashionistas
Hi all the fashionistas.
Just wanted to come on to highly, highly recommended Luxuy Exchange. Where to start.,, Cait and Cillian. True professionals, honest, courteous and down right hard working. The time and effort they must put in to source , advertise and deliver on the most fantastic pre loved bags, cloths and high end accessories is phenomenal. Media content is all inclusive, welcoming and makes you feel part of a little family. I’ve been dealing with Luxury Exchange now since they really began I guess ( definitely from the early days) and have had nothing but friendly, efficient interactions with Cait and Cilian. Highly recommend Luxury Exchange and their service. Saving the planet “One Chanel bag at a time “. X
A true professional who is full of knowledge
Cait is very professional, extremely knowledgeable and a pleasure to deal with. I purchased Chanel earrings as my first purchase earlier this year. They were exactly as described and very good value. I have subsequently made 2 more purchases of handbags.
All my purchases are exactly as described and I have no hesitation in recommending Cait and look forward to my next purchase.
Fabulous Experience
I recently bought my first Chanel bag from Cait and Luxury Exchange. The service from the start was top class! Cait sent on more pictures of the bag when I asked, showed comparisons of size and answered any of the questions I had about the bag which made my decision on buying the bag a no-brainer!
Cait even reached out to make sure that I got the bag a few days after purchasing, something I’ve never had before and this level of care is something that is rare to come by. When I got the bag, it was beautifully presented, came as described, if not in better condition than expected and even had a small treat and a fab handwritten note which made it so much more personal and was a fab and thoughtful detail!
Cait and her team are so brilliant to deal with and always reply promptly about any queries and I have no hesitation in recommending them to friends and family!
Excellent & Professional Service
I can't recommend Cait and the LE team enough. I have being purchasing and trading with them for years now. No matter what your question is or how many questions you ask nothing is a problem. From purchasing to trading the process is seamless- highly recommended! Well done Cait and team for such a brilliant service x
LV Bag like new
I am very happy with my recent purchase ,I bought a pre loved LV bag as a present for my daughter on her 18th Birthday.The LV is like new and saved me hundreds of euros off retail price
Fantastic service
Fantastic service! Such a wide variety of luxury products in impeccable condition. The owners are so kind and go above and beyond for their customers. So thrilled with my new bag it’s stunning. Cait also included a gift with my purchase which was such a lovely touch. Really quick transaction and the best value around. Already looking forward to purchasing from Luxury Exchange again 🤍
An Exquisite Experience from Start to…
An Exquisite Experience from Start to Finish! I recently purchased the Chanel Half Moon Double Flap from Luxury Exchange, and I can confidently say the experience was nothing short of exceptional. From the moment I placed my order, every detail reflected the level of care and sophistication one would expect from a high-end boutique.
The bag itself is absolutely stunning — a timeless piece that exudes elegance and refinement. The condition was exactly as described, if not better, and it arrived beautifully packaged, with every detail thoughtfully attended to. You can tell Luxury Exchange understands both the value and the sentiment behind luxury purchases.
Customer service was impeccable, with prompt communication and genuine attention to my questions. It’s rare to find a company that balances professionalism with warmth so seamlessly.
If you're considering a special piece to add to your collection, I wholeheartedly recommend Luxury Exchange. This won't be my last purchase — they’ve earned a loyal client
Recently purchased a bag from the LX…
Recently purchased a bag from the LX Team for my fiancé. The customer service from the moment I messaged during the live on Instagram chat was brilliant. It was at a fraction of the RRP and the condition was like new. I would recommend Cait and the LX team to anyone.
I have bought several bags from Luxury…
I have bought several bags from Luxury Exchange and the service has been absolutely fantastic. I would highly recommend. It's an amazing company!!
Ordered a LV Alma and received it…
Ordered a LV Alma and received it within 3 working days. Cait was so lovely to deal with and you can really tell she takes pride in her work and I would recommend luxury exchange service to anyone. Hope to purchase from them again soon.
I have bought many luxury items from…
I have bought many luxury items from Cait @Luxury Exchange .Always packaged beautifully and dispatched promptly.I have found Cait to be very professional in the way she conducts her business and very approachable with any questions I had .I would recommend luxury Exchange to Anyone .Anna
Sunglasses
Got a pair of sunglasses & a LV wallet, could not be more happy with the quality of the goods or the customer service from Luxury exchange .ie , goods were in perfect condition as describe , highly recommend Luxury exchange to deal with for all pre owned luxury items ,
Bought a Gucci Bag from LE and the…
Bought a Gucci Bag from LE and the experience from start to finish was top class, would highly recommend.
Chanel bag ordered versus received was different
I ordered a Chanel bag, series 4, black interior, card included and described as perfect condition from Luxury Exchange. I received a different bag, in far poorer condition with evident creasing and a red interior and no card. I tried contacting LE with great difficulty, after multiple messages I finally got a reply. Telling me I was mistaken. Despite asking for a call to this day i have only received messages. I returned the bag and got a refund. I warn caution. They are very difficult to get information from and very difficult to contact. Customer service is very poor. Also the bag was delivered with standard parcel delivery, left on my doorstep, not stuffed to maintain shape with two sheets of tissue paper. Nothing luxury about this experience. I might add I was a very loyal and long term customer up until this experience. My advice to LE is to focus on customers not content creation or hire someone to focus on your customers.
This was my second really bad customer experience with LE, the other involved receiving a highly soiled garment. Very visibly soiled. Again this took constant messages and trying to contact them to get resolved. I finally got a refund after constant follow up.

Antwort von luxuryexchange.ie
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