Lyphe Medical Cannabis Clinic & Dispensary Bewertungen 

1 595
•
TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Chelsea from the clinic was lovely and really helpful with my queries, staff are most of the time amazing! But the constant delay in medication every month can be a pain unfortunately as they're alwa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had my first appointment with Lyphe just over a month ago. The staff are all really friendly and helpful, the doctor was great and really listened. I had some issues with a travel letter and dates... Mehr ansehen

Bewertet mit 5 von 5 Sternen

All the staff are great, including chat staff and I never have any issues with Lyphe or their Dispensary. My appointments are with knowledgable doctors or prescribers who understand my medical issues... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have anxiety and was on a lot of medication in the past that made me incredibly drowsy. The last few years have been better than ever thanks to the staff and pharmacists at this clinic <3

Unternehmensdetails

  1. Medizinische Klinik
  2. auch in
  3. Alternativmediziner
  4. Cannabisladen
  5. Klinik für Schmerztherapie
  6. Online-Apotheke
  7. Spezialklinik

Über Lyphe Medical Cannabis Clinic & Dispensary

Vom Unternehmen geschrieben

 

Visit Lyphe Clinic

 

Your patient-first path to wellness. 

Lyphe Clinic is proud to be among the very first medical cannabis clinics to begin treating patients in the UK. 

We are all about providing quality care and are dedicated advocates for medical cannabis as a vital treatment option for chronic diseases when conventional medications have failed to enhance patient quality of life. 

Lyphe Clinic medical cannabis doctors

Our Lyphe Doctors are leaders in medical cannabis treatment with unmatched experience in their specialist field. 

Medical cannabis video appointments

We offer video appointments for patients who cannot travel to our clinic, which was built from the ground up to treat and serve patients remotely. 

Medical cannabis supply chain

We have a direct supply chain from our growing partners, providing peace of mind and continuity of care through uninterrupted access to high-quality medical cannabis. 

Medical cannabis customer service

Our team of patient coordinators provide unwavering support every step of the way on your healthcare journey. 

Lyphe Clinic medical cannabis subscription

Offering unmatched value, our subscription program is designed to enable all patients to afford their treatment. 

If you are ready to begin your medical cannabis journey, start by checking if you are eligible by visiting lyphe.com where you can also book your online appointment from anywhere in the UK and Channel Islands. 


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

1595 Bewertungen

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4,5

Alle Bewertungen

(1 595)

71 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

i have only had positive experiences…

i have only had positive experiences with lyphe clinic & all of their team.
they always go above and beyond to ensure i get the best care i need.
the only flaw is their new system is a little confusing, but you only have to hop onto a live chat and the team are more than happy to help.
thank you all @ lyphe clinic for your continued incredible work, service & medication

23. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Bex,

Thank you for your review! We're really glad to hear you were happy with the service and our staff always align with providing you the top quality service. Your feedback is incredibly valuable to our business development team as we work to make things even better. Please feel free to get in touch!

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Excellent customer service.

22. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Charles,

Thank you for the wonderful review! We're thrilled to hear that our advisors were able to assist you so thoroughly. 

—The Lyphe Clinic Team 💚

Bewertet mit 1 von 5 Sternen

Don't sign up with this clinic, you will have non stop problems!

Recently introduced arbitrary limits on THC percentage causing care disruption. Actually looking to leave now, final straw.

Previously on Electric Honeydew 26% which was working really well for me, like , really well! I was happy and not anxious at all for the first time in a long time !

But now after 3 months of use i'm suddenly told no because of a new 25% THC rule management have put in place, so i cant have what i have already been prescribed!? and now need to go through some approval process that "Is almost impossible to be approved for" according to my DR.

To be clear i have checked and this is not a government limit and as far as i can tell is purely designed by lyphe so that patents can't access the correct medication from other pharmacy's!

Its basically them saying " you wont find anything over 25% in the lyphe range of medicines so we wont prescribe you anything over that even if its available from another pharmacy, and we are going to make sure you cant order anything better than what we can produce ourselves."

Disgusting behaviour yet again from these cowboys, AVOID AVOID AVOID

1. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Joel,

We're sorry to hear that your experience didn’t meet expectations. We’d really like the chance to make things right—please reach out to us at info@lyphe.com, with your contact details, and a member of our team will be in touch directly. Thank you for bringing this to our attention.

Kind regards
Lyphe Clinic

Bewertet mit 5 von 5 Sternen

Friendly, professional & informed

Friendly and professional informed advisor answered all my questions and more. Couldn't have done any better.

17. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Phillip,

Thank you for the wonderful review! We're thrilled to hear that our advisor was able to assist you so thoroughly. It means a lot to know we exceeded your expectations.

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Very good service

Very good service

17. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Adam,

Thank you so much for your kind words! We're glad you had a great experience with our service. Looking forward to seeing you again soon!

—The Lyphe Clinic Team 💚

Bewertet mit 4 von 5 Sternen

Friendly staff

Friendly staff, couple of tweaks could make the process a bit more efficient (minor point) otherwise happy with the service.

14. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Di,

Thank you for your review! We're really glad to hear you were happy with the service and found our staff friendly. We truly appreciate your mention of potential improvements—if you have a moment, we'd love to hear more about your suggestions. Your feedback is incredibly valuable to our business development team as we work to make things even better. Please feel free to get in touch!

—The Lyphe Clinic Team 💚

Bewertet mit 4 von 5 Sternen

overall a great sevice

overall a great sevice, i did have a few canceled appointment since starting but overall the customer service is great, and the product is a good quality.

14. Februar 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Liam,

Thank you for the great review! We're so glad to hear that our team was able to help you sort out any issues you may have experienced.

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Young lady was bubbly friendly and…

Young lady was bubbly friendly and helpful

10. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Kevin,

Thank you so much for your kind words! We're thrilled to hear that you found our team member bubbly, friendly, and helpful.

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Really helpful through whole process.

From my very first contact with them right through to receiving my first prescription, the experience was smooth, supportive, and surprisingly affordable.

The only delay came from my NHS GP surgery being slow with the paperwork, but I’m really glad I paid a little extra for Lyphe Clinic to handle it all, they made the process so much easier.

The doctors genuinely listen and take everything into account, tailoring support to your specific needs.

It’s all very cost-effective too, which makes a huge difference when you’re looking for long-term support.

I’d 100% recommend them to anyone exploring a more natural, affordable way to manage a wide range of symptoms—it’s made a real difference for me.

8. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Dibs,

Thank you so much for your thoughtful and detailed review! We're absolutely delighted to hear that your experience with Lyphe Clinic has been smooth, supportive, and affordable from start to finish.

We understand how frustrating delays can be—especially when they’re out of your hands—so we’re really glad our team could step in and make things easier for you. It’s wonderful to know that you felt genuinely heard by our doctors and that the care has been tailored to suit your individual needs.

Your kind words about our cost-effectiveness and long-term support mean a lot to us. We’re passionate about making natural, affordable options more accessible, and hearing that it’s made a real difference for you truly makes our day.

Thank you again for the recommendation—it means the world!

—The Lyphe Clinic Team 💚

Bewertet mit 1 von 5 Sternen

So difficult, which people that need help can't be helped

After 1 conversation with them online, I think they are ensuring people who are struggling the more can't be helped. If they only expect people that can submit every hospital letter (no matter the condition) they have ever received, every perception and all referral letters.
Because it's done by email, they don't see it as hard work or impossible for people to do with health issues.... Which is very concerning! Especially with their business model
Or they charge you £20 for the service of them doing but they couldn't tell me how they will source all documents, apart from saying it's done by email. I know my GP has got most of the letters, but not all and my GP practice would charge for admin time of £50 per letter, to be sent. Which I have 100s probably around 500 from around 20 different NHS trust. Would they request from each specialist and NHS trust?

Why not just ask for letter and the diagnosis and to show other options have been looked into.

But when you sign up they state you only need to send your Summary Patient Record which would be easy to send from a GP website.

7. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Lucinda,

We're truly sorry to hear about your experience and appreciate you taking the time to share your feedback. This isn’t the level of service we strive to provide, and we’d like the chance to make things right.

Please reach out to us directly at 0204 538 2273 or info@lyphe.com, so we can understand more about what happened and work toward a resolution.

Thank you again, and we hope to hear from you soon.

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Staff are always helpful and supportive

I cant thank Maisie enough for being helpful, the staff at Lyphe clinic are always helpful and patient and endeavour to help their patients wherever possible.

I needed support to check a letter from the DVLA had arrived and the staff at lyphe have been so helpful to makesure it has arrived and promptly provide the neccessary information for the DVLA, It really helps me out as the DVLA are extremely difficult to deal with.

Again, I cant thank Lyphe clinic enough for being helpful and timely.

7. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Richard,

Thank you so much for your kind and thoughtful feedback. We’re absolutely delighted to hear that Maisie and the team were able to support you through the DVLA process—it really means a lot to know we made things a bit easier for you.

We understand how challenging it can be dealing with external organisations, so we're always here to help however we can. Your appreciation truly brightens our day, and we’ll be sure to pass your thanks on to Maisie and the rest of the team.

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Wonderful service with my complex life.

Wonderful service with my complex life.
Today, I was able to discuss with my Dr some real sensitive things and misunderstandings thst have later come to light with Recent diagnoses. Not to go into detail, I was heard, understood, able to voice my story and felt I could share , felt I could trust the Dr enough to say how I felt...and to have them on my side and know the experience as well, meant a lot. I've been through a lifetime of stuff and also at times been mistreated within the Services, resulting in just no good.

Lyphe Clinic have been great with me for a good many years now. The lady today , both of them, were great and I couldn't ask for more. Or I if I need to, it's available to speak and sort things out.

Sorry, might not make sense. Lyphe Clinic have supported we well and I'm happy with them 😊

4. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Chris,

Thank you so much for sharing your heartfelt experience. We're truly honored that you felt safe, heard, and supported during your appointment—it means everything to us. We understand how difficult it can be to open up, especially when past experiences have made it harder to trust. We're so glad you felt that connection and understanding with your doctor, and that our team could be there for you in such an important moment.

Your kind words about the clinic and the staff mean a lot, and we’re proud to have been part of your journey for these past years. Please never hesitate to reach out whenever you need support—we're always here to listen and help however we can.

Wishing you continued strength and care from all of us at Lyphe Clinic 💚

Bewertet mit 5 von 5 Sternen

Amazing staff

The staff at lyphe are so friendly and helpful. One of the best experiences dealing with them over the phone. Amazing.

4. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Ross,

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team over the phone. Friendly, helpful support is exactly what we strive for, so it means a lot to know we hit the mark. If you ever need anything else, we're just a call away. 😊

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Great Service

Becca was friendly, responsive and professional. The whole process was simple and fast. Couldn't ask for better!

2. April 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Chloe,

Thank you for the lovely feedback! We’re so glad to hear that Becca made the process smooth and positive for you—she truly is fantastic! It’s great to know everything felt simple and fast, just the way we aim for it to be. If you ever need anything in the future, we’re here for you!

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Nice quick and easy

Nice quick and easy

31. März 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Jake,

Thank you so much for your kind words! We’re really glad to hear you’ve had consistently good service and that our team has been helpful and friendly—it means a lot to us 🙂 

Looking forward to supporting you again whenever you need us.

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Becca was very helpful and…

Becca was very helpful and understanding and completed my request expediently.

28. März 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Tony,

Thank you for your lovely feedback! We’re so pleased to hear that Becca was helpful, understanding, and efficient in handling your request. She’ll be thrilled to hear your kind words!

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Helpful. Reliable. Efficient

Always fast and efficient. Quickly resolve any queries & always available for help.

28. März 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Harriet,

Thank you so much for your kind words! We’re really glad to hear you’ve found our service fast, efficient, and helpful. That’s exactly what we aim for, and it’s great to know we’re delivering on that for you!

—The Lyphe Clinic Team 💚

Bewertet mit 5 von 5 Sternen

Good customer support

Good comms and support provided by Jazmin via the live chat, answered my questions immediately and also helped me set up a new appointment.

26. März 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Mick,

Thank you for your great feedback! We’re thrilled to hear that Jazmin provided such helpful and prompt support via live chat, answering your questions and assisting with your appointment. We’ll be sure to pass along your appreciation!

—The Lyphe Clinic Team 💚

Bewertet mit 4 von 5 Sternen

Excellent Service, Technical Subscription Issues

Whenever I need to talk on the live chat, all the assistants are swift and helpful which provides a smooth experience. I've never had any difficulties with them.

One thing I do wish however, is that due to being a subscription member, I wouldn't need to talk to these lovely assistants all the time due to not being able to log into my own account because of the fact I am a subscription member, I've raised this issue throughout the course of over a year but the issue doesn't seem to be getting resolved. It's a fabulous service, but sometimes I wish I could use the website as it's a quicker method or I'm too busy to communicate through a chat!

24. März 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Joel,

Thank you so much for your kind words! We’re so glad to hear that our live chat assistants have provided you with swift and helpful support every time. It’s wonderful to know we’re making your experience smooth and hassle-free!

—The Lyphe Clinic Team 💚

Bewertet mit 4 von 5 Sternen

Repeat prescription

Couldn't order repeat prescription, as the dispensary website was acting up. It decided I hadn't had at least 2 prescriptions in 6 months, and couldn't order. But I had. Apparently the set of silicon based rocks with electricity put in and made to do millions of maths problems per second had forgot how to count. Computers eh? They just do weird things sometimes.

Anyway, hop on web chat, speak to Lauren, have a quick chat, apparently the website just does that sometimes. Repeat gets ordered. Easy.

Lauren: 5/5 - no notes, crack on
Website functionality: 3/5 - the one thing I wanted to do, I couldn't, (so it gets 1 star) but there was web chat as a workaround (+1 star), and the workaround was easy and did not have to deal with those useless AI chat bots. (+1 star for giving me something that passes the Turing Test.)
{Ok, there's one bot, but it literally gives you choices to pick from, asks for simple details to input on a form, then runs off and gets you a human. That's a flowchart with forms, with some UI/UX input sprinkled on top. It's not AI, it's not even a chat bot}

Average for the whole interaction: 4/5 stars

20. März 2025
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Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Hi Lee,

Thank you for the lovely feedback! We're so glad Lauren was able to make things easy and quick for you.

We’re sorry that things didn’t go smoothly at first, and we’re grateful you gave us the opportunity to turn things around. Please rest assured we’re continuing to work behind the scenes to make the process as reliable and seamless as possible.

If you ever have any concerns going forward, don’t hesitate to reach out—we're here to support you every step of the way.

—The Lyphe Clinic Team 💚

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