Chelsea from the clinic was lovely and really helpful with my queries, staff are most of the time amazing! But the constant delay in medication every month can be a pain unfortunately as they're alwa... Mehr ansehen
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Das sagen Bewerter
I had my first appointment with Lyphe just over a month ago. The staff are all really friendly and helpful, the doctor was great and really listened. I had some issues with a travel letter and dates... Mehr ansehen
All the staff are great, including chat staff and I never have any issues with Lyphe or their Dispensary. My appointments are with knowledgable doctors or prescribers who understand my medical issues... Mehr ansehen
I have anxiety and was on a lot of medication in the past that made me incredibly drowsy. The last few years have been better than ever thanks to the staff and pharmacists at this clinic <3
Unternehmensdetails
- Medizinische Klinik
- auch in
- Alternativmediziner
- Cannabisladen
- Klinik für Schmerztherapie
- Online-Apotheke
- Spezialklinik
Über Lyphe Medical Cannabis Clinic & Dispensary
Vom Unternehmen geschrieben

Your patient-first path to wellness.
Lyphe Clinic is proud to be among the very first medical cannabis clinics to begin treating patients in the UK.
We are all about providing quality care and are dedicated advocates for medical cannabis as a vital treatment option for chronic diseases when conventional medications have failed to enhance patient quality of life.

Our Lyphe Doctors are leaders in medical cannabis treatment with unmatched experience in their specialist field.

We offer video appointments for patients who cannot travel to our clinic, which was built from the ground up to treat and serve patients remotely.

We have a direct supply chain from our growing partners, providing peace of mind and continuity of care through uninterrupted access to high-quality medical cannabis.

Our team of patient coordinators provide unwavering support every step of the way on your healthcare journey.

Offering unmatched value, our subscription program is designed to enable all patients to afford their treatment.
If you are ready to begin your medical cannabis journey, start by checking if you are eligible by visiting lyphe.com where you can also book your online appointment from anywhere in the UK and Channel Islands.
Kontaktinformationen
Vereinigtes Königreich
- 0204 538 2273
- info@lyphe.com
- lyphe.com
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Das haben sich andere Leute angesehen
i have only had positive experiences…
i have only had positive experiences with lyphe clinic & all of their team.
they always go above and beyond to ensure i get the best care i need.
the only flaw is their new system is a little confusing, but you only have to hop onto a live chat and the team are more than happy to help.
thank you all @ lyphe clinic for your continued incredible work, service & medication

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Excellent customer service.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Don't sign up with this clinic, you will have non stop problems!
Recently introduced arbitrary limits on THC percentage causing care disruption. Actually looking to leave now, final straw.
Previously on Electric Honeydew 26% which was working really well for me, like , really well! I was happy and not anxious at all for the first time in a long time !
But now after 3 months of use i'm suddenly told no because of a new 25% THC rule management have put in place, so i cant have what i have already been prescribed!? and now need to go through some approval process that "Is almost impossible to be approved for" according to my DR.
To be clear i have checked and this is not a government limit and as far as i can tell is purely designed by lyphe so that patents can't access the correct medication from other pharmacy's!
Its basically them saying " you wont find anything over 25% in the lyphe range of medicines so we wont prescribe you anything over that even if its available from another pharmacy, and we are going to make sure you cant order anything better than what we can produce ourselves."
Disgusting behaviour yet again from these cowboys, AVOID AVOID AVOID

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Friendly, professional & informed
Friendly and professional informed advisor answered all my questions and more. Couldn't have done any better.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Friendly staff
Friendly staff, couple of tweaks could make the process a bit more efficient (minor point) otherwise happy with the service.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
overall a great sevice
overall a great sevice, i did have a few canceled appointment since starting but overall the customer service is great, and the product is a good quality.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Young lady was bubbly friendly and…
Young lady was bubbly friendly and helpful

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Really helpful through whole process.
From my very first contact with them right through to receiving my first prescription, the experience was smooth, supportive, and surprisingly affordable.
The only delay came from my NHS GP surgery being slow with the paperwork, but I’m really glad I paid a little extra for Lyphe Clinic to handle it all, they made the process so much easier.
The doctors genuinely listen and take everything into account, tailoring support to your specific needs.
It’s all very cost-effective too, which makes a huge difference when you’re looking for long-term support.
I’d 100% recommend them to anyone exploring a more natural, affordable way to manage a wide range of symptoms—it’s made a real difference for me.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
So difficult, which people that need help can't be helped
After 1 conversation with them online, I think they are ensuring people who are struggling the more can't be helped. If they only expect people that can submit every hospital letter (no matter the condition) they have ever received, every perception and all referral letters.
Because it's done by email, they don't see it as hard work or impossible for people to do with health issues.... Which is very concerning! Especially with their business model
Or they charge you £20 for the service of them doing but they couldn't tell me how they will source all documents, apart from saying it's done by email. I know my GP has got most of the letters, but not all and my GP practice would charge for admin time of £50 per letter, to be sent. Which I have 100s probably around 500 from around 20 different NHS trust. Would they request from each specialist and NHS trust?
Why not just ask for letter and the diagnosis and to show other options have been looked into.
But when you sign up they state you only need to send your Summary Patient Record which would be easy to send from a GP website.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Staff are always helpful and supportive
I cant thank Maisie enough for being helpful, the staff at Lyphe clinic are always helpful and patient and endeavour to help their patients wherever possible.
I needed support to check a letter from the DVLA had arrived and the staff at lyphe have been so helpful to makesure it has arrived and promptly provide the neccessary information for the DVLA, It really helps me out as the DVLA are extremely difficult to deal with.
Again, I cant thank Lyphe clinic enough for being helpful and timely.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Wonderful service with my complex life.
Wonderful service with my complex life.
Today, I was able to discuss with my Dr some real sensitive things and misunderstandings thst have later come to light with Recent diagnoses. Not to go into detail, I was heard, understood, able to voice my story and felt I could share , felt I could trust the Dr enough to say how I felt...and to have them on my side and know the experience as well, meant a lot. I've been through a lifetime of stuff and also at times been mistreated within the Services, resulting in just no good.
Lyphe Clinic have been great with me for a good many years now. The lady today , both of them, were great and I couldn't ask for more. Or I if I need to, it's available to speak and sort things out.
Sorry, might not make sense. Lyphe Clinic have supported we well and I'm happy with them 😊

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Amazing staff
The staff at lyphe are so friendly and helpful. One of the best experiences dealing with them over the phone. Amazing.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Great Service
Becca was friendly, responsive and professional. The whole process was simple and fast. Couldn't ask for better!

Antwort von Lyphe Medical Cannabis Clinic & Dispensary

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Becca was very helpful and…
Becca was very helpful and understanding and completed my request expediently.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Helpful. Reliable. Efficient
Always fast and efficient. Quickly resolve any queries & always available for help.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Good customer support
Good comms and support provided by Jazmin via the live chat, answered my questions immediately and also helped me set up a new appointment.

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Excellent Service, Technical Subscription Issues
Whenever I need to talk on the live chat, all the assistants are swift and helpful which provides a smooth experience. I've never had any difficulties with them.
One thing I do wish however, is that due to being a subscription member, I wouldn't need to talk to these lovely assistants all the time due to not being able to log into my own account because of the fact I am a subscription member, I've raised this issue throughout the course of over a year but the issue doesn't seem to be getting resolved. It's a fabulous service, but sometimes I wish I could use the website as it's a quicker method or I'm too busy to communicate through a chat!

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
Repeat prescription
Couldn't order repeat prescription, as the dispensary website was acting up. It decided I hadn't had at least 2 prescriptions in 6 months, and couldn't order. But I had. Apparently the set of silicon based rocks with electricity put in and made to do millions of maths problems per second had forgot how to count. Computers eh? They just do weird things sometimes.
Anyway, hop on web chat, speak to Lauren, have a quick chat, apparently the website just does that sometimes. Repeat gets ordered. Easy.
Lauren: 5/5 - no notes, crack on
Website functionality: 3/5 - the one thing I wanted to do, I couldn't, (so it gets 1 star) but there was web chat as a workaround (+1 star), and the workaround was easy and did not have to deal with those useless AI chat bots. (+1 star for giving me something that passes the Turing Test.)
{Ok, there's one bot, but it literally gives you choices to pick from, asks for simple details to input on a form, then runs off and gets you a human. That's a flowchart with forms, with some UI/UX input sprinkled on top. It's not AI, it's not even a chat bot}
Average for the whole interaction: 4/5 stars

Antwort von Lyphe Medical Cannabis Clinic & Dispensary
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