MACBA BEDS Bewertungen 20

TrustScore 3 von 5

3,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Great bed madison plush velvet pebble recommended by friend. Ottaman storage us fantastic. Highly recommend, I saw a friends and asked where it was from. Great purchase.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

FRAUDSTERS - DO NOT BUY FROM HERE Ordered a bed. It arrived in poor quality and the wrong size, despite me confirming 5 times with them over WhatsApp and email the exact dimen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So easy to order delivered in a week I paid extra to have the bed assembled for me and the delivery guy did an excellent job well worth the £60. The bed is gorjus went for the Madison. Highly recommen... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Initially all was great, bed arrived really quickly. And then it all went wrong. There were no instructions but we figured it out and when I messaged explaining the ottoman wouldn't close they c... Mehr ansehen

Unternehmensdetails

  1. Bettenfachgeschäft
  2. Fachgeschäft für Bettwaren

Vom Unternehmen geschrieben

Macba Beds Limited proudly designs and manufactures its exclusive range of bed frames in its own factory located in Batley, West Yorkshire. Each bed is crafted with exceptional attention to detail, using premium materials and expert British craftsmanship to ensure lasting durability, superior comfort, and elegant design. As a proud local manufacturer, Macba Beds Limited remains committed to supporting the British economy and delivering high-quality products that bring style and comfort to homes across the UK. Registered company number: 16203149


Kontaktinformationen

3,0

Akzeptabel

TrustScore 3 von 5

20 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 40 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 1 von 5 Sternen

***DO NOT USE THIS COMPANY***

***DO NOT USE THIS COMPANY***
Bought bed and after unpacking the mattress and bed were both damaged, tried to contact the company within the first hour and the weeks following with absolutely no response.
When paying a fair amount not just cheap would expect better

15. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do your research

Don't trust them they are scammers....trusted pilot i hope you font delete this review again cos people need to know ....they took the money, provide no product...pretended to be evri in text , when contacted evri they had no record of it. Got my money back through back and they did everything to challenge it despite not providing merchandise! My phone has been spammed with scamming links ever since

Also ....you look at the reviews ...they all have wrote 1 review...you dont think its them doing it themselves... seriously do not trust them

4. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Decent Bed, Nothing Special

It's a nice enough bed and does the job. Comfortable to sleep on and hasn't caused any problems. The fabric marks quite easily though, so you need to be careful. Would probably give it 3.5 stars if I could.

5. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid at all costs!!

Initially all was great, bed arrived really quickly. And then it all went wrong. There were no instructions but we figured it out and when I messaged explaining the ottoman wouldn't close they called and their advice was to force it, which we did. And then it wouldn't stay closed. After 90 minutes it was clear that wasn't going to change. And once it was in position it was clear it was not the size quoted. We are working in a small box room and they had clearly quoted the divan size and not the full size once the plush sides were added. I asked for a return and refund that day 14th Dec 2025. I'm still waiting and this bed is blocking my hallway. They offered replacement parts on 18th dec and admitted the pump was incorrectly fitted with the wrong size on 20th december. I declined the replacements as the bed was still the wrong size. They sent the parts anyway.
Then they blamed christmas for not being able to arrange a collection.
I have called, emailed and left chat messages, mostly ignored.
One email admitted their fault.
2 calls stated I would be contacted the next day with collection details. The last one being 2 weeks ago and still I have heard nothing. They are aware I have reported them to Klarna and they lied to them aswell saying it was resolved. So I have reported it again.
This 'company' is an utter scam. The stress this has cause is unreal and my daughter still doesn't have a bed as I can't order a new one from a reputable company until I receive my refund. Do not waste your time and energy, and don't believe these postive reviews which I can only assume have somehow being faked by these scam artists!

25. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

The bed was delivered quickly

The bed was delivered quickly. It was the incorrect size at first but they changed this and a new one was delivered the following week. Matress nice and soft too.

20. Dezember 2025
Bewertung ohne vorherige Einladung
MACBA BEDS-Logo

Antwort von MACBA BEDS

Thank you for your feedback 😊

Bewertet mit 4 von 5 Sternen

Madison plush velvet bed

Great bed madison plush velvet pebble recommended by friend. Ottaman storage us fantastic. Highly recommend, I saw a friends and asked where it was from. Great purchase.

22. November 2025
Bewertung ohne vorherige Einladung
MACBA BEDS-Logo

Antwort von MACBA BEDS

Thank you so much for your wonderful review! We’re delighted to hear that you’re loving the Madison Plush Velvet Bed in Pebble. It’s great to know it came recommended by a friend and that the ottoman storage is proving really useful.

We truly appreciate your recommendation and are glad you’re happy with your purchase. If you ever need anything else, we’re always here to help!

— Macba Beds Team

Bewertet mit 1 von 5 Sternen

FRAUDSTERS

FRAUDSTERS - DO NOT BUY FROM HERE

Ordered a bed. It arrived in poor quality and the wrong size, despite me confirming 5 times with them over WhatsApp and email the exact dimensions.

Asked them to pick it up and refund me which they agreed to. Seemed pleasant and responsive on WhatsApp initially.

They collected the bed - it was a chaotic experience but it got done.

Since then they’ve been ignoring me for weeks and not issuing the refund - eventually responding but blaming it on different reasons.

Now they’re flat out refusing to issue my refund and are also disputing the claim
via Klarna.

They’re not a serious company - I think the website is a front for a really dodgy business.

Whatever you do - do not shop with these crooks.

There are a thousand places to buy a bed online - avoid these guys like the plague.

I’ve given up trying to sort it out with them and have now had to go via Klarna to get my money back. Even though they collected the bed a month ago and promised me multiple times to issue my refund.

Save yourself the pain - shop elsewhere.

1. September 2025
Bewertung ohne vorherige Einladung
MACBA BEDS-Logo

Antwort von MACBA BEDS

We are truly sorry to hear about your experience, and we sincerely apologise for the frustration this situation has caused you. This is not the level of service we aim to provide at Macba Beds Limited.

We take all concerns very seriously, and we want to clarify that we are a registered UK manufacturer based in Batley, West Yorkshire, and we are committed to delivering high-quality products and reliable customer service.

Regarding your order, we understand your disappointment, and we acknowledge that there were delays in the refund process after the collection. This should not have happened, and we are currently reviewing our internal procedures to ensure situations like this do not occur again.

We would like to resolve this matter as quickly as possible. Please contact us directly at your earliest convenience so we can review your case and ensure that the correct outcome is reached.

Email: support@macbabeds.com
Phone: 08001512930

Thank you for bringing this to our attention. We genuinely want to make this right and restore your trust in us.

Bewertet mit 2 von 5 Sternen

The bed is nice not as nice as the…

The bed is nice not as nice as the picture advertised, also they tell you once arrived they don’t deliver to any higher than lower ground yet i paid for front door delivery and I stated I suffer from sciatica, they mixed up my delivery date had to chase them down for a delivery date, also bed doesn’t fit my small double mattress so now have to buy a new mattress these are the things I asked before purchasing, all in all service wasn’t great experience for the price I paid also the headboard comes in to pieces where as the picture is one solid headboard no instructions on what goes where sent screws which have nothing to do with the bed

31. August 2025
Bewertung ohne vorherige Einladung
MACBA BEDS-Logo

Antwort von MACBA BEDS

Thank you for sharing your feedback, and we are genuinely sorry to hear that your experience did not meet expectations. At Macba Beds Limited, we take customer satisfaction very seriously, and we appreciate you bringing these concerns to our attention.

We apologise for the delivery confusion and for any inconvenience caused, especially considering your sciatica. Our delivery terms should have been communicated clearly, and we will address this with our team to avoid future misunderstandings.

Regarding the bed and sizing concerns, we would like to investigate this further. Our products are handcrafted in our UK factory, and we want to ensure you have received the correct specifications, including the correct headboard design and hardware. We also apologise for the lack of assembly instructions — this is something we can resend immediately.

Please get in touch with us directly so we can resolve the issues with your mattress fit and ensure the headboard is assembled properly.

Email: support@macbabeds.com
Phone: 08001512930

We truly value your feedback and would like the opportunity to make this right for you.

Bewertet mit 5 von 5 Sternen

Highly recommend

So easy to order delivered in a week I paid extra to have the bed assembled for me and the delivery guy did an excellent job well worth the £60. The bed is gorjus went for the Madison. Highly recommend thank you guys

11. Juli 2025
Bewertung ohne vorherige Einladung
MACBA BEDS-Logo

Antwort von MACBA BEDS

Thank you so much for your wonderful review! We’re delighted to hear that your ordering and delivery experience went smoothly and that our assembly service met your expectations.

We're especially happy that you love your Madison bed — it’s one of our favourites too! Your kind words mean a lot to our team here in Batley, and we truly appreciate your recommendation.

If you ever need anything in the future, please feel free to reach out.
Thank you again for choosing Macba Beds Limited.

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