Nothing wrong with the cloth but please be aware of the ambiguous subscription that can be attached to your first order. It must be VERY well hidden in the T&Cs. Have been charged for more cloths... Mehr ansehen
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Das sagen Bewerter
Thieves they take unauthorised drawing from your credit card for a so called subscription but when asked to privide evidence they can noy do so. Refused to refund. They did send me an email advising o... Mehr ansehen
Unternehmen hat geantwortet
So after seeing people use this cloth and say how good it was I was definitely a bit sceptical. I decided to give them ago and all I can say is wow I was pleasantly surprised, I literally use this clo... Mehr ansehen
Unternehmen hat geantwortet
I was skeptical about the Magic Wipe towel but I’m impressed. It works exactly as advertised. No streaks!!! Immaculately clean. Sent two more to more daughter. She also is amazed.
Unternehmen hat geantwortet
Unternehmensdetails
- #2 der 2 besten Unternehmen in Reinigungsmittelanbieter
Vom Unternehmen geschrieben
Welcome to Magic Wipe! Trusted by 100,000+ customers, our MagicWipe™ cloths deliver streak-free cleaning with minimal effort. We're aware of recent shipping delays and sincerely apologize. Our team is working hard to improve delivery times. For any questions or concerns, please reach out to support@magicwipe.com - we're here to help and committed to your satisfaction. Thank you for choosing Magic Wipe. The MagicWipe Team
Kontaktinformationen
´, Österreich
- +436608317873
- support@magicwipe.com
- magicwipexxl.com
3,3
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My order was delivered on 02.02.26 but…
My order was delivered on 02.02.26 but not to my address. I have emailed customer service since numerous times with the delivered front door and mine yet they still haven’t refunded me! I’d avoid ordering from them as customer service is awful!
The response from Magicwipe states the delivery address I USED on ordering was incorrect. That is WRONG. My order details show my address. My delivery address was right it was delivered to a different front door. I have sent customer service a photo of my door which clearly shows my house number and road name. I have also shown them the delivery company photo of delivery which clearly isn’t my door. I do not appreciate being told I have ordered to the incorrect address!!
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Nicola Young
We’re very sorry to hear about your experience and understand how frustrating this situation must be.
After reviewing the tracking details, the parcel shows as delivered to the address provided at the time of ordering. Unfortunately, it appears the delivery address entered during checkout was incorrect. As we ship orders based on the exact address submitted, we’re unable to recover or refund parcels delivered to an incorrectly provided address.
That said, as a gesture of goodwill, we would be happy to offer you a discount on a new order if you’d like to reorder with the correct details.
Please let us know how you’d like to proceed — we’re here to help where we can.
Best regards,
Your MagicWipe Team
I have Several Magic wipes I initially…
I have Several Magic wipes I initially bought one just so see if they really worked and I was delighted with the outcome and bought more
I now have one in the shower, kitchen, Car, Laundry and a couple for back up
My windows are Colonial and a pain to clean, not anymore also my Shower Tiles and Glass Door sparkle no more dull build up? Just take a couple of minutes to wipe all down and you will never "look back"
Di Burrows
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Dianne Burrows
What a lovely review — thank you so much for sharing this!
Thank you again for your continued support, Di. It truly means a lot to us 💙
Best regards,
Your MagicWipe Team
I made what I thought was a one time…
I made what I thought was a one time purchase - and I’ve just been charged a subscription fee. Your website is very opaque. My latest ‘order’ is 135584. Please refund my money immediately and confirm that my account is closed
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear AT
We’re sorry for the confusion this has caused.
On the product page, just above the “Add to Cart” button, there is an option to choose between a one-time purchase and a subscription. It appears that the subscription option may have been selected unintentionally. This selection is also shown in the basket, at checkout, and confirmed again in the order confirmation email.
We have now checked your order (135584) in the system, and our customer service team has already cancelled the subscription and processed your refund. No further charges will be taken, and your account is now closed.
We apologise for the inconvenience and appreciate your patience.
Best regards,
Your MagicWipe Team
Awesome product makes cleaning so much…
Awesome product makes cleaning so much quicker and cleaner
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Jason Matthews
Thank you so much for your lovely review!
Thank you again for taking the time to share your feedback 💛
Best regards,
Your MagicWipe Team
customer services Rubbish refund please i still haven’t received my refund or my order even though the courier had admitted that it was lost. I’ve had many emails back saying they will give me a percentage or send me another parcel refund
My parcel was lost and I have sent loads of emails. Get a reply. Days later saying there’s been a system error how many times can you have a system error? Just wanna get this sorted now. I’ve been in touch with a courier who is informed me that has been lost. I’ve sent them the email to confirm still waiting for a reply, .my order no is 119493 are you going to sort out a refund
I still haven’t heard back about a refund?? i’ve given you my order no. 119493.
Still haven’t had a refund or had a reply bad customer service
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Mrs Nott
We’re truly sorry for the frustration this has caused — we completely understand how upsetting it must be to deal with a lost parcel and delayed replies.
Please accept our sincere apologies for the delay and the system errors you experienced. That is certainly not the level of service we aim to provide.
Could you please share your order number with us here? We will prioritise your case immediately and make sure this is resolved for you as quickly as possible.
Thank you for your patience, and again, we’re very sorry for the inconvenience caused.
Best regards,
Your MagicWipe Team
I’ve only purchased the XXL drying…
I’ve only purchased the XXL drying cloth and it’s beyond amazing! I’ve even got my neighbour using it! I made a second purchase and will continue to use these!
I am a cleaning queen and have tried so many different products but nothing compares to this product! You won’t regret it, it’s worth every penny! 😊👍
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Christine Kerester
Thank you so much for your amazing review!
Thank you again for your continued support and kind words.😊
Best regards,
Your MagicWipe Team
Not cheap but worth it!
I have placed 3 orders with this company and all have arrived within a reasonable time frame. My favourite is the bathroom drying cloth which I have had for a couple of years.Using this after a shower on shower screen, tiles and taps mean I never have water marks or limescale and they dry pretty quick. Not cheap but having used them I think they are worth it.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Anna, Emsworth
Thank you so much for your continued support — three orders means the world to us!
We completely understand that we’re not the cheapest option out there, but quality and durability are incredibly important to us — so hearing that you feel they’re worth it truly means a lot.
Thank you again for taking the time to share your experience 💛
Best regards,
Your MagicWipe Team
UNWANTED ITEM FOLLOW UP
I ordered this item once and somehow it has been treated as an ongoing subscription. This was not my intention. I asked for it to be ceased on 13 Feb but I have now discovered that a further payment has been debited from my bank account.
After receiving your reply, it seems that did not read the conditions properly on the order. I am satisfied with the follow-up from MagicWipe which was prompt and has satisfied my concerns. Order #133475
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Paul
We’re really sorry for the confusion regarding your order.
Our subscription option is clearly shown on the Add to Cart page, again at checkout, and once more after payment confirmation. However, we completely understand that this can sometimes be overlooked, and we’re sorry for any frustration this has caused.
Please could you share your order number with us here? As soon as we have it, we’ll look into this immediately and help resolve the issue for you.
We’re here to assist and will make sure this is sorted as quickly as possible.
Best regards,
Your MagicWipe Team
The magic wipe is really magical
We recently revamped our bathroom, taking out the bath and replacing it with a big walk-in shower. We initially purchased a rubber blade to clean the glass, it was okay but not perfect. Then I saw an advert for Magic wipes, all I can say is you will not be disappointed. It cleans perfectly with minimal effort. Try it yourself, you’ll love it !!!
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Susan Layton
Thank you so much for your wonderful review!
Thank you as well for recommending it — we’re thrilled that you’re loving the results!✨
Best regards,
Your MagicWipe Team
Brilliant for drying surfaces
The wipes are brilliant at soaking up water so great for cleaning down after a shower or drying granite worktops in the kitchen.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Julie Hyam
Thank you so much for your wonderful feedback!
Thank you again for taking the time to share your experience — we truly appreciate your support 💛
Best regards,
Your MagicWipe Team
Ordered six 40 x 60 clothes
Ordered six 40 x 60 clothes. I received one 40 x 60 and two very small clothes.
I've emailed the company with no response.
Not used the clothes as l assume they will want the wrong sizes returned.
I'm now worried this is not a trustworthy company
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Linda gordon
We’re really sorry to hear about the mix-up with your order — and we completely understand why that would cause concern.
Due to a recent promotion, we’ve been receiving over 500 orders per day, which has also led to a very high volume of emails. That’s not an excuse, but it does explain the delay in our response — and we’re sorry for that.
Please don’t worry — you do not need to return the incorrect cloths. You’re welcome to keep them, and we will arrange for the correct 40 x 60 cloths that were missing from your order to be sent out to you.
Thank you for your patience — we truly appreciate it.
Best regards,
Your MagicWipe Team
Scam company
(Update from below review, as at 24/02/26:
Order #117017
Order placed 12/01/26
I have now written a further three emails, asking for my money back as the product was never received.
Not only did I receive a lie, promising a new one had been ordered and they had even contacted the courier to ensure delivery, I advised them that the tracking they provided for the ‘new order’ was exactly the same as the original. Still no change in status.
I was assured it would be updated as it made its journey, and can confirm, that two weeks later, it has still not changed.
I was offered a 50% refund, which I queried, given I never received my order so did not deem it remotely acceptable that I should be penalised from getting the balance of my full refund.
Two further emails to them and I am still being ignored. No refund, no replies and no order.
This is truly one of the most scamming companies I have ever ordered from and I urge anyone to think twice before buying from MagicWipe).
If I could have voted 0 stars, I would.
I placed my order at the beginning of January, paying almost £20. My order never arrived.
No matter how many times I contacted the company support, I just kept getting sent the same tracking link, which had not changed or updated for weeks.
They ignored three emails before eventually refunding me £8. Not even half of what I paid and no explanation or answer to my emails as to where the rest of my refund is.
I am now being actively ignored. They have taken my money, given me nothing for it and are ignoring my requests for help to remedy this.
No cloth is worth the headache and number of emails I’ve had to send, to get absolutely nothing in return. It’s not about the amount they owe, it’s the fact they have taken my money and I have no way of getting it back.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Hi
We’re truly sorry to read about your experience and completely understand how frustrating this must feel. That’s certainly not the level of service we aim to provide.
Please could you share your order number with us here? I will personally look into this for you and make sure we review the refund and tracking details properly.
We absolutely want to resolve this for you as quickly and fairly as possible.
Best regards,
Your MagicWipe Team
Truely magic
I kept on seeing these magic wipes advertised so i ordered them and they are amazing my squeegee has no job now as the magic wipes leave no streaks or marks in fact I’ve never seen my glass in my shower looking so like brand new, please give them a try and you won’t know how you managed with out them.
5. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Tina Gamble
Thank you so much for your wonderful review — “truly magic” is such a lovely thing to say!
Thank you again for your support and for recommending us — it really means the world to our small team 💛
Best regards,
Your MagicWipe Team
Antwort von Magic Wipe
Dear Bernadette Peterson
Thank you for your lovely feedback!😊
Best regards,
Your MagicWipe Team
Fantastic product, now using daily, but also affected by long delay in delivery and lack of response to messages
I decided to write a review as I spent several weeks after my order thinking I’d been scammed as I was consistently unable to track my package through their regular emails and they were not replying to my messages. I did, in the last few days before my delivery, discover that their website offers a proper tracking option so that helped to ease my concerns. Since receipt of the cloths I can confirm that they are as brilliant as claimed - they make cleaning glass, showers and chrome so much easier and I’m very impressed with my purchase. I had originally subscribed but was able to cancel it easily when I realised I had enough for my needs. They wash and dry easily and I am now using them daily to maintain my bathrooms. Great product which doesn’t help itself with the long delivery times and poor customer service but worth the wait!
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Katherine Hill
Thank you so much for taking the time to share such a detailed and honest review.
We’re truly sorry for the delivery delay and the lack of response you experienced. During our recent campaign, we received an exceptionally high volume of orders and messages, and unfortunately this led to delays both in shipping updates and email replies. We completely understand how frustrating and concerning that must have felt, and we sincerely apologise for this shortcoming.
We’re really glad to hear that once your order arrived, the tracking information helped ease your concerns, and even more pleased that you’re now enjoying the cloths and using them daily.
Thank you as well for mentioning how easy it was to manage your subscription — we always want that process to be simple and transparent.
Your feedback is incredibly valuable to us, and we’re actively working on improving both our delivery timelines and customer support so future customers have a smoother experience from start to finish.
Thank you again for your patience and for giving Magicwipe a chance — we truly appreciate your support.
Best regards,
Your MagicWipe Team
My magic wipe order.
The product is excellent and does what it says it does, the only disappointment was the length of time it took for my order to arrive. I was beginning to think it wasn't a genuine company. But thankfully, it is.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear judy simpson
Thank you for your honest feedback and for sharing your experience with us.
We’re really pleased to hear that you’re happy with the product and that it performs exactly as expected. At the same time, we sincerely apologise for the longer delivery time you experienced. Due to an unusually high volume of orders, some shipments took longer than planned, and we completely understand how frustrating that can be.
We’re truly sorry for any concern this may have caused and we appreciate your patience and understanding. 😊
Best regards,
Your MagicWipe Team
Honestly love this product!
Honestly love this product!! I’ve spent years trying to find a cleaner for both my granite worktop and shower doors. This cloth only needs water and leaves granite, mirrors and glass doors sparkling, with no smudges or smears!!! I use it everywhere!!!
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Jo Wallace
Thank you so much for your lovely review! We’re absolutely delighted to hear how much you love the cloth.
Thank you for choosing Magicwipe and for sharing your experience with others. We truly appreciate your support.
Best regards,
Your MagicWipe Team
I've taken a couple of weeks to write a…
I've taken a couple of weeks to write a review as I wanted to use the cloths a few times to give an honest review.
I'm completely in love with these cloths, that do exactly what you see in their promo video. I use them daily on shower screen, mirrors, tables, cooker hob and anything else I can !! My kitchen units are not glazed and after trying various products to keep the doors from finger prints, magic cloth is the best product I've found. Will definitely recommend and buy again.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear ANNE DANIELS
Thank you so much for taking the time to share such an honest and detailed review. It really means a lot to us that you used the cloths properly before giving your feedback.
We’d also like to sincerely apologise for any delay you experienced due to the high volume of orders at the time. Your patience and understanding are truly appreciated.
Thank you for recommending us and for choosing Magicwipe. We look forward to welcoming you back again.
Best regards,
Your MagicWipe Team
Ordered what I thought were 3 magic…
Ordered what I thought were 3 magic wipes & wash bags. Then received an additional email to say “thanks for subscribing” & they’d be taking money on a regular basis! I didn’t see or give permission for a subscription to be set up so contacted them straight away. Although I got an email rather promptly advising they had cancelled the subscription, it’s still showing up as them scheduling to take payment soon. This is very misleading to the buyer, so be careful!
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear Emma Hudson
Thank you for bringing this to our attention.
We’d like to reassure you that your subscription has been fully cancelled, and no further payments will be taken. Any automated messages you may still see are system-generated and will update shortly — please rest assured that no charge is scheduled to go through.
We’re sorry for the confusion this caused and appreciate you contacting us so we could resolve it promptly. If you have any further concerns or would like written confirmation, please don’t hesitate to reach out.
Best regards,
Your MagicWipe Team
One cloth does it all
I use MagicWipe all over the house kitchen, bathroom, windows, even tiles. It’s amazing how versatile one cloth can be.
8. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Magic Wipe
Dear NILO
Thank you so much for your lovely review! 😊
Thanks again for sharing your experience and for choosing MagicWipe!
Best regards,
Your MagicWipe Team
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