markavo.com Bewertungen 

Reactivity
Professional

Perfect job !
Thank you

Markavo was there for my trademark needs. Simple clear interaction and payment terms. Succesfully disputed resistance form the USPTO and two successful trademarks!

Markavo is great! I've used them for many trademarks and they are always responsive and easy to work with.

Markavo submitted my TM renewal in the wrong name. I would be inclined to give a higher rating if the application was corrected and made in my correct name.
Attn: Diego Torres/Alondra Andujar

The communication

Great job! I will definitely work with them again. The company’s employees are wonderful, dedicated, and truly committed to customer satisfaction. They always go above and beyond to make sure their clients are happy.

Easy to work with and good communication throughout the process.

I never gained trust in that other firm through our communication.

I observed a lack of professionalism, in my opinion?

I did NOT experience a concern for my intellectual property that I have worked years to acquire, but rather, an arrogance and cavalier attitude about my concerns and the deadline.

Nor did I establish confidence in their abilities?

Frankly, it appeared a typical modern day transaction and violation of “True Capitalism,” that is, paying for a service before receiving the service. -- They had my money and now lost interest, until I requested a refund?

Markavo®, on the other hand, had advertised pricing, offered a non typical guarantee. They were enthusiastic and encouraging. -- Set my mind at ease. They were prompt with response and filing and provided filing receipt. They were willing to work for my business.

I meant no deception or malice toward anyone but was genuinely concerned for the best interests of my property and business.

I made a business decision on what I believe was best for over all resolution of the matter at hand and decided to move forward with Markavo®?

Markavo is attentive and resolve issues that come up. There were a few times where wires got crossed and it probably could of been avoided. Over all I think they provide an excellent service for what is necessary to obtain a Trademark from the USPTO so I would recommend their servvices

Son muy irresponsables, dos veces me van quedando mal, no hicieron las cosas con el tiempo correcto y me hicieron perder dos marcas, en la última gestión me facturaron con detalle para declaración de uso y era una solicitud para extención, no sé si fue error o mal intencionado.

I've used Markavo for two trademarks. One is registered, the other is on its way. Diego Arcehia has been absolutely amazing, answered all my questions and helped me in so many ways! Thank you!

I had a tough time navigating thru this space. Once I came on the communication with the team helped incredibly

Keeping me informed of where the document was in the process

Markavo has a team approach to clients. So, I don't have to wait for one particular lawyer to assist with all my Marks and Renewals. Everyone is involved.

I want to express my appreciation for the company that assisted me with securing my trademark for Jaime y Los Chamacos and los chamacos. Their guidance, professionalism, and attention to detail made the entire process smooth and successful. I am fully satisfied with the service I received and grateful for their support in protecting my brand.

I’ve worked together with them several times! It’s always great communication and professionalism! Highly recommended.

Be cautious with their counsel. I discovered you can't trust their advice. Markavo suggested to cancel 3 of the trademark classes we already had and secure another class for better coverage. I did appreciate the suggestion for better coverage. However, after I cancelled the 3 classes I had already established for 5-6 years, I discovered that I should have kept the 3 classes they said I didn't need. But after discussion, I found out I did need them after they were cancelled and it was too late to recoup. They were now telling me that I needed those classes for some of the items we had previously discussed. I asked them numerous times the reason they suggested I cancel those classes, as now they were suggesting I need them back. They continued to skirt the issue and refused to address their mistake, even pushing it back on me that I cancelled them even though I had begun the process of maintaining the 3 classes with the USPTO. Markavo, please don't reply with excuses for your bad counsel. This was unacceptable. I already had the classes secured, and based on your counsel, I cancelled them. There was no need to cancel them and then be told well, you need them back. In my opinion, Markavo should have owned up to their mistakes and helped to reinstate the 3 classes I cancelled due to their counsel. However, their suggestion was to contact them if I wanted to reinstate the 3 classes they suggested I cancel. Markavo, thanks for leaving me stranded on this.

As always, Markavo has successfully navigated our intention to process specific wording into registered trademarks. They make the process straightforward and affordable.