Marlowyork Bewertungen 

Shirt arrived after 3 weeks, massively oversized and unlike photo online.Customer service appaling.I asked if I could return it for a refund and was told postage would be too expensive.I have emailed several times and been completely ignored.Please don’t use this Company.

I have continually been receiving emails saying my item has been shipped then ready to be shipped then same again. Luckily I paid by credit card and will be approaching them for a refund. My advice is don't touch Marlow York with a 10 foot barge pole!

Absolutely awful company. Item I ordered was not the item I received - the fabric was described as cotton and linen, when it arrived ( after 2 weeks) it was 95% polyester 5% elastane. It is almost impossible to complain to Marlow of York because you cannot contact them. They claim to be UK based, they are NOT. I wanted to return the item for a refund they told me it would cost £30 to return overseas, and offered me 10% of the item’s cost as a refund. Avoid this company.

SCAM ALERT. This lot are obviously a fraud. I have not, and obviously will not, receive my order. Lots of similar stories on social media.

Total scam company. Ordered 2 shirts 20 May - no delivery despite advising being delivered. One shirt delivered 14 days later. Poor quality. No response from company. Now progressing a charge re refund. DO NOT BUY FROM THIS COMPANY!!!!

Looks very professional, but is a sham. Recieved messages to say the items had been despatched, but haven't received and I cannot contact. It appeared to be located in UK, but is Asian. £60 that i have lost.

Ordered 2 items, only one arrived after a three week wait. No response to a number of emails. Never again

Like everyone before me unable to contact company received goods, excellent quality, but totally wrong size from those ordered (Shoes) to clarify) no return slip or contact number avoid this company like the plague

Terrible quality, product looks nothing like the description, it doesn't even come with a label attached. No clear return policy either. One big con!

Website suggests UK company, they are NOT
Substandard goods come from China.
Returns policy is ‘it would cost £30 to return and may get lost and thus no refund.
Offer you 10% refund.
A con, reported to credit card company and Action Fraud

I hadn't realised that this was a Chinese company. I ordered a cap and it took two weeks to arrive from China. I asked for a refund a week ago and have heard nothing. Their website states that if you do get a refund you have to send the item back to China at your own expense , so it's not worth it anyway. I'm cross with myself for not doing my research here before purchase.

An awful company, I have requested an exchange. They have said it cost too much to do this so they will offer me 15% refund.
They state on their website they do exchanges but when asked they do not.
Do not buy from them.

I ordered a lovely 100% cotton dress from Marlow York. A cheap looking Polyester one arrived instead. I emailed my complaint and did get a nicely written reply saying that it would cost £30 to return by post. Due to that cost they were prepared to refund 10% of the purchase cost or give 10% towards ordering a different dress. Not acceptable and I informed them as such.

Absolutely appalling. When the two items arrived they were dreadful quality in fabric ,shape and fit . I wouldn't dream of wearing them . What a scam ! They will be going to a charity shop as I am certainly not paying postage to return them.
How is this fraudulent company allowed to continue?

I ordered 2 shirts on the 7 th May they took weeks to arrive,When they did the shirts were rubbish,They did not fit,Poorly made. I wanted to return them,They wouldn’t give me a return address,The customer service crap,Don’t buy from this company,Made in China ,RUBBISH

What a load of expensive rubbish, paid £38 for a supposed denim top, waited a month for delivery, when it finally did arrive, it appeared to be made from an old bed sheet dyed blue. DONT GO THERE, you have been warned.

Absolutely terrible quality, and no way of sending back to Asia!
Avoid,Avoid,Avoid

Ordered a jacket in XLsize. Chose larger than my actual size, as advised. When the cheap shoddy jacket eventually arrived, I couldn’t even get it on. What a rip off. Money down the drain!
Do not buy anything from these scammers.

Abysmal service. Waited nearly a month for product to arrive and when it eventually did it was awfull. Totally wrong size (far to large) badly manufactured from cheap poor quality material. I would not been seen dead in it. The company should be banned from marketing such inferior products. Perhaps trading standards should become involved

Absolutely dismal. The dresses received were shocking quality - not as described and nasty cheap material. The website states returns and refunds are possible but after lengthy emails they have never supplied a return address and only offer a tiny % refund. As a company they are not operating within the Consumer Rights Act.