Suresh, coincidentally always manages to intercept when I call in. On every call I've had with him, he is professional, courteous and has a great deal of empathy when I've addressed my situation to hi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Mehr ansehen
Unternehmen hat geantwortet
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Mehr ansehen
Unternehmen hat geantwortet
Spoke to Mobasher this evening. Although my query hasn't been resolved just yet due to me needing to wait until a full 5 working days has past, he was very polite and helpful and assured me if my prob... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Kontaktinformationen
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Vereinigtes Königreich
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Hervorragend
650 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sarah was very helpful
Sarah was very helpful. Explained everything in detail for me
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Eleanor,
Thank you for your lovely feedback 😊
It’s always great to see a member of our team recognised for the care they put into helping our customers. We’ll make sure your comments are passed on to Sarah. We’re sure she’ll appreciate them!
Kind regards,
The Marsh Finance Team
The whole experience of getting dealt…
The whole experience of getting dealt with by Suresh was great and very efficient experience, he was vey professional and clearly explained the whole process, very well done .
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hello!
Thank you for such a lovely review 😊
We’ll make sure Suresh sees your comments. It’s always fantastic to see one of our team recognised for the care and professionalism they bring to their work. Thank you for choosing Marsh Finance!
Kind regards,
The Marsh Finance Team
Excellent Customer Services
Excellent Customer Services
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Thank you for taking the time to leave a review. It's fantastic to see that you experienced excellent customer service. Just reach out if you need any further help.
Kind regards,
The Marsh Finance Team
Customer service was great
Customer service was great. Agent SURESH took time to explain things to my understanding
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi!
Thank you for your great review. We're glad to see that Suresh supported you and ensured you had all the information you needed.
Happy driving,
The Marsh Finance Team
I spoke to a lovely guy he reassured me…
I spoke to a lovely guy he reassured me I could put a personalised number plate on the car I have on finance. Very happy
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Thank you for taking the time to leave such a positive review. It was a pleasure supporting you and answering your question. If you have any other queries, we'd be more than happy to help.
Kind regards,
The Marsh Finance Team
The discussion was very understandable…
The discussion was very understandable and options to for payment plans
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Bavis,
Thank you for your kind words. We're glad to see that you felt understood and received all the information needed to make a decision on payment plans.
Just reach out if you require any further support.
Kind regards,
The Marsh Finance Team
The customer service agent Suresh…
The customer service agent Suresh was quick, clear and efficient when I needed a voluntary termination. Everything was explained perfectly.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
We're delighted that Suresh could support you. His clear communication and efficiency came at a time when you really needed it. If there's anything else we can help with, just get in touch.
Kind regards,
The Marsh Finance Team
They are amazing people with a very…
They are amazing people with a very good customer care approach. Quick to respond and get issues resolved.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Thank you for taking the time to leave a review. We're delighted that you felt the warmth of our support team, they're a credit to Marsh. Getting you solutions as quickly as possible is a priority, and it's fantastic to see that you experienced this.
Happy driving!
The Marsh Finance Team
Super friendly staff
Super friendly staff, always very helpful. Would recommend to anyone
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Naomi,
Thank you for your kind words and recommendation. It means a lot to us to hear that you experienced five-star quality service from our staff. If we can help with anything else in future, just pick up the phone.
Kind regards,
The Marsh Finance Team
Very pleasant manner and help me with…
Very pleasant manner and help me with my query straightaway and also Nice that it was the same person I spoke to last week very happy with the service
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Sam,
Thank you for taking the time to leave us a review 😊
It’s great to know you were able to speak with the same member of our team again. Having that continuity can make such a difference, and we’re glad everything was taken care of for you.
Kind regards,
The Marsh Finance Team
Great service
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Kyle,
Thanks for the great feedback! 😊 We really appreciate you taking the time to leave us a review.
Kind regards,
The Marsh Finance Team
Suresh went above and beyond to help…
Suresh went above and beyond to help with the situation and was very patient
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Leona,
Thank you for taking the time to recognise Suresh 😊 It’s wonderful to know the extra care he provided made a difference. We’ll make sure your comments reach him, as we know he’ll really appreciate them.
Kind regards,
The Marsh Finance Team
What a wonder service and helpful…
What a wonder service and helpful suresh, thankyou for helping me today
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Amanda,
Thank you for your lovely review 😊 We’re glad Suresh was there to support you today, and we’ll make sure your kind comments are passed on to him. We really appreciate you taking the time to share them with us.
Kind regards,
The Marsh Finance Team
Akbar was very understanding of my…
Akbar was very understanding of my situation and didn't pressure me at all. He made me feel reassured that everything will be ok. Very helpful.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Diane,
Thank you for sharing your experience with us 😊
It means a lot to know you felt comfortable and supported during your conversation. We’ll make sure your lovely feedback is passed on to Akbar and that he knows the difference his approach made.
Kind regards,
The Marsh Finance Team
Morgan is excellent at her job
Morgan is excellent at her job, both in terms of understanding the individual situation of the car loan, the fact that as well as running a business, I am a carer and do not receive carers allowance, and in her solution to make the payments much easier. A big, many thanks.Have a lovely weekend and five stars from me, Andrew Hubbard Violin Andrew Badger
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Thank you so much for taking the time to leave such a thoughtful review, Andrew 😊
We’re delighted to hear Morgan was able to understand your circumstances and work with you to find a way forward. We’ll make sure your lovely comments are passed on to her, and we hope you have a great weekend too!
Just a quick note, we noticed you’ve included your mobile number in your review. For your own privacy and security, we’d recommend editing your review to remove this from public view.
Kind regards,
The Marsh Finance Team
Great help very satisfied thankyou
Great help very satisfied thankyou
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Lorna,
Thank you for taking the time to leave us a review 😊 We’re glad we could be there when you needed us and really appreciate your kind words.
Kind regards,
The Marsh Finance Team
Lovely person to talk to
Lovely person to talk to, very understanding, I feel a great company, willing to listen and understand thank you
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Andrew😊
Thank you for such a kind review. It’s lovely to hear that you felt listened to and understood when speaking with our team.
We always want our customers to feel comfortable getting in touch, whatever they need to talk through, so your feedback means a lot to us. ⭐
Thanks again for choosing Marsh Finance and for sharing your experience 🚗
Best wishes,
The Marsh Finance Team
Today I was going through a lot and I…
Today I was going through a lot and I spoke to Jenny Elton from marsh finance payment support team and I WOULD GIVE THIS WOMAN A RAISE she has very supportive and compassionate and caring helped through my situation and set up a plan that helped a lot and I feel better then before mentally and now financially bless this woman and promote her marsh finance, from mr nafeez
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi😊
What an incredible review for Jenny. Thank you for taking the time to recognise her, especially when you were having such a difficult day.
We’re really glad Jenny was there when you needed someone to listen, understand your situation and find a payment plan that made things feel more manageable. Knowing you came away from the conversation feeling better is the most important part ❤️
We’ll absolutely make sure Jenny and the wider team see your comments. We can’t promise the raise or promotion 😉, but we can promise she’ll get the recognition she deserves!
Take care, and remember we’re here whenever you need to talk to us.
Best wishes,
The Marsh Finance Team
Morgan was absolutely perfect she was…
Morgan was absolutely perfect she was clear and concise empathetic and an absolute joy to speak to i give her top scores and will say she deserves a raise
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi there 😊
Now that’s some praise! We’re so pleased to hear Morgan made such a brilliant impression and brought empathy, clarity and a friendly approach to your conversation.
We’ll definitely make sure she sees your comments. As for the raise, we’ll pass that bit on too 😉⭐
Thanks for giving Morgan the recognition she deserves and for taking the time to leave such a lovely review.
Best wishes,
The Marsh Finance Team
Practical and helpful
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readily has been incredibly helpful and taken a lot of stress off me. Thank you
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Marsh Finance
Hi Alex 😊
Thank you for sharing this. Changing jobs comes with enough to think about without having to worry about payment dates too, so we’re really glad Sarah could make things a little easier for you.
It’s great to hear she was practical, helpful and able to find an option that worked around your new circumstances. Taking some of that stress away is exactly what our Payment Support team is there for ❤️
We’ll make sure Sarah sees your lovely feedback. Thanks again for taking the time to recognise her.
Best wishes,
The Marsh Finance Team
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