DO NOT BUY FROM THIS COMPANY. Unfortunately I did not read the reviews before I bought boots from them. I received an email from them to say the ones I ordered were out of stock , but they would rep... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I orderdd a £45 jacket. The website looked professionally presented and clothing looked attractive. Jacket took three weeks to arrive. Turned out too small. As I'd seen the identical one on Amazon for... Mehr ansehen
Do not buy. Poor quality clothing that looks nothing like the photos. The fabric and finish were extremely disappointing. Be aware that if you need to return an item, you're expected to pay to sh... Mehr ansehen
FALSE ADVERTISING! Do NOT order from this CHINA based COMPANY! The “lady’s denim jumper” I ordered/received is actually a weird flammable polyester material and it fits like a clown costume. They do n... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Hello there, I’m Mary – and I’m absolutely delighted you’ve found your way to my little corner of the world. For years, I’ve had a true passion for curating pieces that blend timeless elegance with contemporary charm—each one chosen with love, care, and an unwavering commitment to quality. What began as a simple love for beautifully crafted items has blossomed into something far more meaningful: a way to connect with individuals who value style, sustainability, and the stories behind each design. How It All Began It all started with a deep appreciation for fashion and a desire to offer something genuinely special. Over time, I’ve carefully assembled a collection that reflects my belief in quality, authenticity, and craftsmanship. There’s something truly magical about discovering a piece that resonates with someone—a piece that makes them feel confident, beautiful, and wonderfully themselves. Every item I select carries a story, and it fills me with joy to know it will become part of yours. The Heart Behind the Boutique To me, fashion has always been about so much more than just clothing—it’s a form of self-expression, a source of confidence, and a way to connect. Each item I welcome into my boutique is chosen not only for its aesthetic beauty, but for the craftsmanship and care poured into its creation. I want every person who shops here to feel as though they’ve discovered something truly special—something that speaks to them and celebrates their individuality. A Journey of Growth and Resilience Like many, I’ve encountered challenges along the way. Life has a habit of throwing the unexpected at us, but with every twist and turn, my passion for this journey has only grown stronger. This past year especially has been one of reflection, resilience, and renewal. It’s reminded me of the power of purpose, the strength of community, and the importance of staying true to what really matters. A Bittersweet Farewell After much thought and soul-searching, I’ve made the difficult decision to bring this chapter to a close. Running this boutique has been an incredible adventure, but with rising costs and changing market demands, the time has come to step back and embrace new opportunities. Though this decision hasn’t come easily, I know the memories, the connections, and the love shared through this space will remain with me always. Looking Ahead While the boutique is closing, my passion for fashion and sustainability will remain ever-present. I’m excited to explore new creative paths and discover fresh ways to share my love for beautifully made pieces. As a heartfelt thank you to my loyal customers, I’d like to offer a special opportunity before we close our doors: Everything in the boutique will be on sale, giving you the chance to take home your favourite pieces at the very best prices. It’s my way of expressing deep gratitude for your support and ensuring these treasured items find a loving home. Thank you for being here. Thank you for supporting this dream, and for sharing in my love for style and sustainability. Your trust and encouragement have meant the world to me, and I’ll always be grateful for the journey we’ve shared.
Kontaktinformationen
London, Vereinigtes Königreich
- info@maryboutique.uk
- mary-boutique.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Beware of this company:
Beware of this company:
***Update 7th July, please read company response below on dresses and return costs. My order was for two discounted dresses at a cost of £120, Thankgod I did not order at full price!!***
Reasons for avoiding at all costs!
- They ship poor quality clothing from china.
- Return costs paid by the buyer to China, check the small print on their website.
- Dress quality is absolutely awful, different colours, terrible fit (sizing completely out), no tags or labels, poor stitching
- Dresses delivered in plastic bags like Shein with dresses completely creased due to material so unwearable
- One dress had pen mark on it.
- Customer services is terrible, just a vast amount of emails trying to offer you 10% refunds, replacements etc.
I am now returning to china and hoping to get a refund but not convinced given my conversations with customer services.
Posting to warn consumers as the website indicates it’s a small boutique in London closing down. Google them and you will see the feedback.
Update from the company on costs to return and why I should take my now 20% refund of £120, please read below…..
Hi Jennie,
Thank you for your response, and I appreciate your patience as we work through this situation together. I completely understand your frustration regarding the quality of the dresses and the return process.
Before you proceed with returning the items, I want to provide you with some important information that may help you make an informed decision:
Return Costs: If you choose to return the items to our warehouse in China, please be aware that the return shipping costs can range between €25 and €35. We’ve had experiences in the past where parcels have been lost during the return process, and unfortunately, we would not be able to issue a refund for items that do not reach us.
Import Charges: Additionally, there is a possibility of incurring import charges on returns, which could be approximately 35% of the total order value. Any such charges would be your responsibility.
Risk and Responsibility: According to our return policy, the responsibility and risk for returning the item lies with the customer. This means that if the parcel is lost or damaged during the return process, we would not be able to issue a refund.
We understand that managing returns can be cumbersome, and we strive to make this process as smooth as possible for you. As a gesture of goodwill, we would like to offer you a 20% refund on your purchase. This way, you can keep the items while still receiving a partial refund, which we hope will help alleviate some of your concerns.
However, if you still prefer to return the products, please use the address provided in the return form we shared earlier.
If you have any questions or need further clarification, please don’t hesitate to reach out. We genuinely want to resolve this matter to your satisfaction.
Best regards,
John
Customer Service Team
Very poor quality, scam company unfortunately
Correspondence and quality of product just poor, very bad design nothing like on the picture. Polyester material, feels horrible. Made up face of the brand with AI. And quality really bad from China. The brand nothing to do with Mary in London. Misleading and misadvertising ...scam
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








