I hate leaving 1 star reviews unless…
I hate leaving 1 star reviews unless they are absolutely necessary. I brought my vehicle to Mavis on Saturday, August the 29th. I spoke to the service rep and asked to just have my front two tires balanced because I had come in contact with a rodent on the road and believed my wheel weights may have fallen out. I was told we will get that rebalanced for you and get you going. When I returned to receive my keys and pay for serviced performed I was told about a slight imbalance with my passenger tire. They started to say the rotated my front wheels to the back and rear ones to the front. I then told them my vehicle has a staggered(front wheels are narrower then the rear) set up and that is not possible. The service rep corrected himself and said they did not rotate the tires. I was the assured everything was safe and I paid 60 dollars cash and received my receipt and left. Come Sunday morning I go outside to my garage to head out for the day and notice my rear tires are not the width they were when I dropped my vehicle off. After further looking I come to find out they did alter my front wheels to the rear and also didn’t even properly seat the wheels again the spacers on the rear of my car which is extremely dangerous. I was not only lied to but assured that everything was safe to drive off in and it was not. I am truly upset and pissed off because my birthday was Saturday and all I asked for was a balance I left with a vehicle that was unsafe to drive and for services that any decent mechanic would have know not to perform on a staggered vehicle.