8 days and items havent arrived as of yet, ive had to go and buy insulin syringes elsewhere or we would have been without this whole time. No reply to several emails sent, no refund or explanation at... Mehr ansehen
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Das sagen Bewerter
I was concerned after reading some of these reviews that my order wasn't going to arrive. I was sent a confirmation email immediately after my order, then later in in the day I recieved my roy... Mehr ansehen
Very simple and easy to use. I did have an issue with an order which seemed to slip through the cracks and go unnoticed for a little while however when I prompted them and questioned the delay they... Mehr ansehen
We live on the 9th floor of a block of flats but the lift only goes to the 8th floor. Despite this, the courier took the time to run up the stairs and leave the parcel outside our front door. Someti... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Medical Supplies - Needles, Syringes and Kits
Kontaktinformationen
Lytchett House, 13 Freeland Park, Wareham Road, BH16 6FA, Poole, Vereinigtes Königreich
- +44 7546 954392
- info@medbasic.co.uk
- medbasic.co.uk
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
Perfect!
I needed some insulin syringes for my dog. I found exactly what I was looking for in seconds. They happened to be on offer which was a bonus and although I didn’t need them for another five days I chose next day delivery to be on the safe side. Checkout was fast and easy. I received an email with my order number on immediately and an email later on letting me know my items have shipped. They arrived in less than 24hrs. Thank you so much for your perfect service. I would highly recommend and will use again.
Placed an order which was cancled later…
Placed an order which was cancled later on with no explanation.
Takes ownership when things go wrong.
Very simple and easy to use. I did have an issue with an order which seemed to slip through the cracks and go unnoticed for a little while however when I prompted them and questioned the delay they fully admitted they had an oversight on my order and couldn’t apologise enough.
In the end the order was fully fulfilled and the team, especially Claire, took full ownership and corrected their errors. Will use again.
I wrote a comment and I was too quick…
I wrote a comment and I was too quick to jump the gun. They responded to my query and explained what the problem was. I missed the email as it was in my spam. I would like to apologise to Medbasic and thank the staff for their help with my order. Lesson learnt check your emails. Thank you for sorting my problem out straight away.
The site was easy to navigate
The site was easy to navigate, order and pay and delivery was fast, everything was as ordered and packaged well. Will definitely use again.
Would recommend to anyone that needs needles etc
Recieved my items on time
I was concerned after reading some of these reviews that my order wasn't going to arrive.
I was sent a confirmation email immediately after my order, then later in in the day I recieved my royal mail tracking details via email and was informed my order was shipped.
I gave 4 stars because I did email the company with a query and got no response. But my order has arrived today, on time, via royal mail next day delivery.
Thanks, Corey.
Awful
Awful. Never received my item and have contacted them twice with no response at all. I would avoid
Easy to order
Easy to order, good quality and quick delivery
No good
First time trying these guys, placed an order on the 9th paid for next day delivery which itself was around £7. still hasn’t arrived, no replies to any emails either, plenty other sites to order from don’t waste your time
Placed an order 5 days ago was meant to…
Placed an order 5 days ago was meant to be delivered by now still nothing. Took the money out of my bank no reply to emails, no-one answering the phone number
Updated review legit site
Apologises yesterday I put a review up that Medbasic were a scam website
I was a bit hasty TBH ,it was driven by some old TP reviews suggesting the same a recent review and the absence of a response to an email and no one answered the phone
I ended up contacting the bank opening a dispute
Not long after received the tracking information from Royal Mail
In all fairness I should have been a little patient as the goods arrived today
Gave them 4 stars as I think the customer service lets them down a little
Now I know there a legit site I will probably order from them again in the future
Apologies for previous review
Dan
Order missing
I have not received my parcel and the company responded only once via email stating it was delivered. Their customer service is a mobile number which no one answers. They replied promptly to my first email but have seized responding since.
My order arrived on time no…
My order arrived on time no complications, easy to find everything you need from the website, definitely will order again
No order after 14 days
No order after 14 days, no response to emails, no response to voicemails it absolutely shambolic given these are medically required items. Avoid!
A++ Great Company
Used this company for a long time, always reliable, good quality products with fast shipping!
Shocking
Absolutely shocking company to deal with didn't get what I ordered still waiting on half of the order arriving what did arrive was wrong tried emailing and phoning the company no response whatsoever
Avoid like the plague
Nice product
Very quick delivery and great products.
Posted immediately great price
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