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medi Australia Bewertungen 

340
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Stockings were as described, arrived in a timely manner and the ordering process straightforward. The free gloves were a nice gesture but not well thought out - not everyone is a size M! I barely f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Since being diagnosed with venous insufficiency in 2023, I’ve been buying my compression stockings from Medi Australia. After a long search, I’m very happy to have found a reliable provider. Their cus... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hersteller medizinischer Geräte
  2. Sanitätshaus
  3. Anbieter von Physiotherapiegeräten

Vom Unternehmen geschrieben

At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.

Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023

Vom Unternehmen geschrieben

Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
Deal direct with medi Australia
We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
Interested in custom made compression?
Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.

Returns, Exchanges, and Refunds

We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.

We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:

Please email sales@medi.au within 7 days of receiving your order.

medi Australia Pty Ltd will respond within 48 business hours to approve the return.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

340 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(340)

119 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

The O/T sourced your product measured…

The O/T sourced your product measured me then sent me the link with ordering details

27. August 2025
medi Australia-Logo

Antwort von medi Australia

Hi Phillippa,
Thank you for your review! We're glad to hear your O/T was able to guide you through the process and that the ordering experience was smooth. If there's anything we can do to improve your experience further, feel free to reach out.

Bewertet mit 5 von 5 Sternen

Reading and following the instructions…

Reading and following the instructions on the website made everything an easy task.
The quick delivery of the product was fantastic. The quality is great and definitely worth mentioning.
Thank you for delivering on what is stated on your site.

16. August 2025
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Antwort von medi Australia

Hi Belinda,
Thanks so much for your review! We're really happy to hear everything went smoothly, from ordering to delivery. We put a lot of care into making our website instructions clear and easy to follow, so we greatly appreciate your feedback.

Bewertet mit 5 von 5 Sternen

Good sizing and quick delivery

Good sizing and quick delivery

14. August 2025
medi Australia-Logo

Antwort von medi Australia

Thank you for your review! We’re glad to hear you found the sizing a good fit and that your order arrived quickly. We appreciate you taking the time to share your experience!

Bewertet mit 4 von 5 Sternen

Good quality

Good quality

17. August 2025
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Antwort von medi Australia

Thank you for your feedback. We're pleased to hear you're satisfied with the quality and your support is greatly appreciated.

Bewertet mit 5 von 5 Sternen

Medi for me are the best compression…

Medi for me are the best compression stockings available. The fit is great, I like the silk fitting sock. Durability is also very good

29. Juli 2025
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Antwort von medi Australia

Thanks for your feedback! We're glad our support helped you find the perfect Medi fit.

Bewertet mit 5 von 5 Sternen

Easy ordering

Easy ordering, thank you so much for changing the address for me. Arrived quickly, thank you so much!!

26. Juli 2025
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Antwort von medi Australia

Thanks so much! We're glad everything went smoothly and your order arrived quickly.

Bewertet mit 5 von 5 Sternen

Easy to make contact to discuss item I…

Easy to make contact to discuss item I was interested in also to find product was in stock also delivery time was excellent

25. Juli 2025
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Antwort von medi Australia

Thank you so much! We're delighted everything, from communication to delivery, was just right for you.

Bewertet mit 1 von 5 Sternen

I received product no problem

I received product no problem. I was unable though to try it on until 3-4wks after needing to use it and had ensured to measure my neck circumference to avoid any issues with sizing. After trying it on and having it be no where near fitting (way too small) despite my measurements falling within the size guide, I immediately emailed Medi Australia only to be told that there is nothing they can do because it falls outside of the 2wk return policy. It is in perfect condition with all in tact packaging but of no use to my neck.

27. Juni 2025
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Antwort von medi Australia

Thank you for taking the time to share your experience. We're genuinely sorry to hear that the sizing of your product didn’t meet expectations, despite your efforts to follow the size guide. We understand how frustrating this must be, especially when the item is in perfect condition and unused.

While our standard return policy is 14 days, we did attempt to reach out to you to explore possible solutions, and presented you with several options, but unfortunately didn’t receive a response. We always strive to support our customers wherever possible, even outside of policy guidelines, and regret that we weren’t able to connect.

Bewertet mit 4 von 5 Sternen

Excellent quality products

Excellent quality products, tights and compression stockings were purchased. Delivered with great packaging. Would like to see the tights in colours and for short folk.

26. Juni 2025
medi Australia-Logo

Antwort von medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bewertet mit 3 von 5 Sternen

Slow Delivery.

Quality items with some items over-priced.
A good choice of items to choose from.
Unfortunately, the downside is very slow service and delivery when you need something urgently.

20. Juni 2025
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Antwort von medi Australia

Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.

Bewertet mit 4 von 5 Sternen

I have been using knee bands from 8…

I have been using knee bands from 8 years for my sports(cricket) due to ligament reconstruction. I used genumedi plus with straps now.. Frankly speaking it still comes down and doesn't stabilises on the knee..
I would say still a lot of work left to make it more robust. Having said that it is extremely useful for stabilisation during sports and hence using it from 8 years 🙂

27. Juni 2025
medi Australia-Logo

Antwort von medi Australia


Thank you for your feedback. We are glad that you loved our product.

Bewertet mit 3 von 5 Sternen

Delivery was quite slow.

Delivery was quite slow.
Product was not as described. Below knee purchased. Packaging indicated below knee. Product was definitely above knee when opened and tried on.

25. Juni 2025
medi Australia-Logo

Antwort von medi Australia

Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.

Bewertet mit 5 von 5 Sternen

The service was great

The service was great, the staff was brilliant. Overall a great experience,

12. Juni 2025
medi Australia-Logo

Antwort von medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bewertet mit 5 von 5 Sternen

Professional Service

Straight forward professional easy to use service

2. Juni 2025
medi Australia-Logo

Antwort von medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bewertet mit 4 von 5 Sternen

Happy with my compression stockings

I bought the toe-less , knee high stockings. Length of foot was good - other brand I've purchased in the past were too short in the foot and uncomfortable underfoot. Compression of calf up to knee was just right. I've only tried one pair so far

2. Juni 2025
medi Australia-Logo

Antwort von medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bewertet mit 5 von 5 Sternen

Great product

Great product, shipping good as well

7. Juni 2025
medi Australia-Logo

Antwort von medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bewertet mit 5 von 5 Sternen

I made errors in sizing and had to…

I made errors in sizing and had to return items for exchange. They were wonderful about what was my mistake and have cheerfuly arranged an exchange. Very courteous to deal with. If I could give more than five stars I would!

27. Mai 2025
medi Australia-Logo

Antwort von medi Australia

Thank you for your feedback. We are glad that you loved our product.

Bewertet mit 1 von 5 Sternen

Back Brace Sizing Issue

Received back brace which was way, way too large and not usable (we did measure). Immediately responded in May, now near the end of June and still no response. Like all company's there immediately for a sale, nowhere to be seen when the service is poor.

17. Mai 2025
medi Australia-Logo

Antwort von medi Australia

Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.

Bewertet mit 3 von 5 Sternen

It really tight

It really tight
Not because I bought the wrong size, I would probably go a size up
I bought M size the ankle felt so tight

8. Mai 2025
medi Australia-Logo

Antwort von medi Australia

Please accept our apologies for the inconvenience. We will investigate the matter promptly and get back to you shortly.

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