Stockings were as described, arrived in a timely manner and the ordering process straightforward. The free gloves were a nice gesture but not well thought out - not everyone is a size M! I barely f... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Mehr ansehen
Unternehmen hat geantwortet
This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Mehr ansehen
Unternehmen hat geantwortet
Since being diagnosed with venous insufficiency in 2023, I’ve been buying my compression stockings from Medi Australia. After a long search, I’m very happy to have found a reliable provider. Their cus... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Vom Unternehmen geschrieben
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Kontaktinformationen
4/13-21 Hallmark Street, 2145, Pendle Hill, Australien
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4,6
Hervorragend
340 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Got my order wrong
2. Februar 2025
Antwort von medi Australia
We apologise that you had such an experience with us. We will look into the matter. Thank you for your input. We work on improving ourselves.
Antwort von medi Australia
Thank you for your feedback. We always strive to do better. Hope to serve you again soon!
Excellent customer service and fast postage
They were fantastic with helping with confirming sizing was correct, helped with what "pressure" to pick and recommending a good brand for my elderly mum's pressure stockings (which was actually cheaper than the one I initially picked). They explained how to put them on and care for them to. Excellent service.
3. Februar 2025
Antwort von medi Australia
Your feedback means the world to us. Stay connected and we hope to serve you again soon!!
Very Impressed Even though the item wasn't available…
Even though the item wasn't available straight away, once the stock was in I received an email to say item was on its way.
I was very impressed as my item arrived without any stress.
19. Jänner 2025
Antwort von medi Australia
We're glad that you enjoyed our product! Our only aim is to improve from here. We look forward to serving you again soon!
Antwort von medi Australia
Thank you for the feedback. We look forward to seeing you again!
I had to return my item
I had to return my item, no problem - no worries! Professional.
18. Jänner 2025
Antwort von medi Australia
We apologise for the little bump on the road. We hope to serve you better next time! Thank you for the feedback, we value your input.
Great compression garments from medi
Great compression garments from medi, fast delivery 📦 the compression stockings giving relief to my aching legs.
17. Jänner 2025
Antwort von medi Australia
Your feedback helps us grow. Thanks for the review!
Always great service
Always great service. Delivery to Far North Queensland within 2 days was excellent.
17. Jänner 2025
Antwort von medi Australia
We'll eagerly await your next review! Thank you!
Antwort von medi Australia
Thank you for the feedback!
Antwort von medi Australia
Hi Peta, thanks for the great review. Much appreciated! Team medi
I haven't received the product I bought…
I haven't received the product I bought for a long time
12. Jänner 2025
Antwort von medi Australia
Hi David. Your parcel left our warehouse on Mon 13 Jan, 3.18pm. We have checked with our delivery partner and awaiting a reply. Our customer service team will be in touch today. Thanks
EXCELLENT CUSTOMER SERVICE
3. Jänner 2025
Antwort von medi Australia
Hi Lisa. appreciate the excellent review. Thanks and have a great one! Team medi
Antwort von medi Australia
Hi Graham, Thanks for the reivew. much appreciated. Have a great one! Team medi
Fantastic
Great company.
Fast delivery, friendly and helpful staff, excellent products.
23. Dezember 2024
Antwort von medi Australia
Thanks for the amazing review, much appreciated. Glad to know you were looked after by the customer service team so well and are happy with your purchase. Have a great one. Team medi
Antwort von medi Australia
Thanks Cassandra! Great to hear all went well with our delivery and you're happy with the stockings.
Good service and product.
Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, silicone thigh high is comfortable. The toeless part is tight around the foot but I stretched it out a little. Took awhile to work out the donning technique: they are tough beasts. The trick is to double the stocking over itself.
26. September 2024
Antwort von medi Australia
Hi Elizebeth, thanks so much for your amazing review. Glad to hear our customer service team were so helpful. Stockings can take a bit of time to get the hang of donning and doffing (we do have devices that simplfy the process. If you're keen on a device, give us a call on 1300 04 6334 and we can arrange the best one suited to your need (ask for a promo code too, happy to arrange a discount for you) Sam
Antwort von medi Australia
Hi Wendy, thanks so much for the great review. Much appreciated. Team medi.
This order was made by the provider of…
Medi Australia very kindly sorted the problem caused by my provider. They were courteous and extremely helpful.
6. Dezember 2024
Antwort von medi Australia
Hi Ann. So glad we could help and sort everything out for you. I will thank the Customer Service team on your behalf. Have a great one!
medi stockings great quality …
The product I bought was really good quality comfortable couldn’t complain at all about that. The smallest little complaint would be time it took for me to receive products.
9. November 2024
Antwort von medi Australia
Hi Julianne, thanks for the great review. We totally understand your order was delayed and apologise. A few boxes of products went missing in customs and took additional time to normal to receive from our manufacturer. Thanks for your understanding. medi
My experience with Medi Australia
Great customer service (in answering my questions). On time delivery.
14. November 2024
Antwort von medi Australia
Thanks Angela! Glad all went well, will let the customer service team know too. Have a great one. medi
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