MegaMow Bewertungen 364

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We used Megamow for 2 years and they were always reliable, punctual, and did a fantastic job with our lawn. We recently had to cancel our service because we are tiling over our lawn. Customer service... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

MegaMow did an excellent job on my lawn. The team was professional, reliable, and paid great attention to detail. My lawn looks fantastic—neat, healthy, and better than it has in a long time. I’m very... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had to move our first mow at fairly short notice - customer service responded straight away and sorted it. The cut was brilliant (by Carl), garden looks fab and can’t wait for the next one!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

MegaMow have been doing my lawn for years and have been absolutely reliable and helpful. The people who come to mow/strim are always willing to answer questions and listen to what I want - for example... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Rasenpflegedienst
  2. Gärtner

Vom Unternehmen geschrieben

MegaMow provides a reliable, regular mowing service for busy people who value their free time and have better things to do than cut the grass week in, week out. We offer a professional grass cutting service in Ashtead, Crowborough, East Grinstead, Epsom, Haywards Heath, Horsham, Redhill, Reigate, Sevenoaks, Tonbridge, Tunbridge Wells & Uckfield.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

364 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I am very happy with the support

I am very happy with the support
The chaps do a wonderful job and it takes all the worry away

10. August 2024
MegaMow-Logo

Antwort von MegaMow

Thanks for your wonderful review Frances - we're glad you're pleased with both our lawn cutting and customer support!

Bewertet mit 5 von 5 Sternen

Well organised

Well organised. On time . Tidy and helpful operatives.
Great job guys.
Plus - Rob at HO very helpful with a recent account security issue.
MegaMow - a cut above the rest !

9. August 2024
MegaMow-Logo

Antwort von MegaMow

Our absolute pleasure John - we aim to please and we're glad we have. Love your pun too! 👍😁

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Really pleased to have our garden looked after so responsibly. Thank you MegaMow👍😊

7. August 2024
MegaMow-Logo

Antwort von MegaMow

Our pleasure Rosemary - glad you're pleased with our service! 💪🙂

Bewertet mit 5 von 5 Sternen

Fantastic service by mega mow

Fantastic service by mega mow! Always a great service and leave my grass looking brand new, no mess afterwards no fuss. 10/10 would highly recommend

6. August 2024
MegaMow-Logo

Antwort von MegaMow

That's great to hear, thank you for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Very reliable service ok

It was my first time using the service and I was very pleased how easy it was to arrange. I was very happy with the results and the work man was warm and explained things to me.
I am happy that I do not have to worry if the gardener will show up as has been my experience.
I have since switched to weekly cuts.

26. Juli 2024
MegaMow-Logo

Antwort von MegaMow

That's great to hear, thank you for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Fantastic

Easy booking, great communication, fantastic service. Has really made my life easier not worrying about when I will get te to cut the grass. God send

26. Juli 2024
MegaMow-Logo

Antwort von MegaMow

That's great to hear, thank you for taking the time to leave a review.

Bewertet mit 1 von 5 Sternen

They should be called Mega strim they…

They should be called Mega strim they don’t have a phone number so you can’t phone them

20. Juli 2024
Bewertung ohne vorherige Einladung
MegaMow-Logo

Antwort von MegaMow

Hi Mark,

Thanks for your feedback, it's useful to know and helps improve our service further.

Sorry if the team used a strimmer rather than a mower to cut the lawn, this can sometimes be due to access restrictions but I will of course check and request they use a mower wherever possible in future.

Whilst we don't have a direct line to call in, we will always respond to any email queries within the working day 🙂

Thanks for your valued custom - we really appreciate it!

Rob

Bewertet mit 5 von 5 Sternen

MegaMow Review

Everything went to plan. The lawn is already looking much better.

2. Juli 2024
MegaMow-Logo

Antwort von MegaMow

That's great to hear, thank you for taking the time to leave a review.

Bewertet mit 5 von 5 Sternen

Quick, efficient and friendly

My first cut was quick, efficient and the young man was very nice and friendly. I had over-estimated the size of my lawn so now paying less!

3. Juli 2024
MegaMow-Logo

Antwort von MegaMow

Thank you Helen, we are pleased to hear you are happy with our service.

Bewertet mit 5 von 5 Sternen

Lawn

Very nice friendly chap ,worked well

25. Juni 2024
MegaMow-Logo

Antwort von MegaMow

Great, thank you!

Bewertet mit 5 von 5 Sternen

First experience

It's a sad fact of the times that one is surprised when someone turns up when they say they will and does a good job. I've had to give up lawn cutting for a while due to a health issue and responded to a flyer through my letterbox. As promised, a very polite and local young man turned up the next day very promptly. We briefly walked around my garden and he reassured me that there would be no problems. 90 minutes later all done. An excellent standard of work.Well done to Megamow for spotting a need and providing the service.

27. Juni 2024
Bewertung ohne vorherige Einladung
MegaMow-Logo

Antwort von MegaMow

Thanks Mike, we are glad to be able to help you.

Bewertet mit 5 von 5 Sternen

Excellent service they do as they say

I cannot fault the service at all from the initial query on “could they cut the grass this week?” to the follow up emails and the grass being cut.
Billy did turn up the next morning as promised, he is a lovely guy, clean, polite and listened. He has done an excellent job and it already looks better than it has in a long time.
Customer service were also great, my questions were answered and follow up emails received in a timely manner.
I cannot fault any part of the service, and have no hesitation recommending MegaMow.
Having them take care of the lawns going forward will make life easier for me and one less thing to worry about. I just wish I had used them sooner!

Thank you Billy, Lisa and Rob
Excellent service all round.

Jacqui

26. Juni 2024
MegaMow-Logo

Antwort von MegaMow

Thanks Jacqui, we really appreciate the feedback.

Bewertet mit 5 von 5 Sternen

What a great initiative!

What a great initiative!. Since we moved to the area we have had trouble finding a reliable and regular gardener. The lawn is always our top priority. Now that we have this service in place we can enjoy our garden always looking its best. They arrive every two weeks and are done in less than 30mins. We have a side access so they do not need one of us to be around. Just drop as an email letting us know they are coming.
Most of all, it is now much cheaper than employing someone by the hour/job!.

Highly recommended.

26. Juni 2024
MegaMow-Logo

Antwort von MegaMow

Thank you for taking the time to leave us a review. We are pleased to hear you are happy with our service.

Bewertet mit 1 von 5 Sternen

Very unreliable service and…

Very unreliable service and disappointing customer service. Was expecting my first cut yesterday which I paid for and scheduled weeks ago and the company didn't turn up. No phone call or even a number I can ring them on. I rec'd an email at 8.20PM saying they ran out of time and can't come and they will come the next day. Unacceptable for them to assume they can just turn up whenever they want without checking it's convenient and even more unacceptable for them not to turn up when they've been paid to turn up. I have not been offered any compensation for the missed cut either so just not happy with MegaMow service.
The introductory free cut was good, however, if you don't sign up for regular weekly or biweekly cuts they charge you for the free cut and they are quite expensive. (45 minutes work was £44)

20. Juni 2024
Bewertung ohne vorherige Einladung
MegaMow-Logo

Antwort von MegaMow

Hi Elizabeth ,

I'm really sorry to hear about your recent experience. That's certainly not the reliable service we pride ourselves on delivering and can only apologise for letting you down.

Our Quality Manager is looking into this and will be in touch shortly to get it all resolved. Rest assured, we will get this sorted for you and happy with the MegaMow service.

Best wishes,

Rob

Bewertet mit 1 von 5 Sternen

They turn up when they want to turn up

They turn up when they want to turn up. If it's not convenient and you rearrange, they will still turn up when you asked them not to. I'm new to the service and can't say I'm impressed. The guy who cuts the lawn is good but not the customer service.

19. Juni 2024
Bewertung ohne vorherige Einladung
MegaMow-Logo

Antwort von MegaMow

Hi Chris,

I'm very sorry to hear this but thanks for letting us know. We take our reliability really seriously but clearly we've let you down here. This is even more unfortunate, given you're new to us and haven't yet experienced our usual standard of service. I am however glad to hear you're pleased with the team's lawn cutting 🙂

Our Quality Manager will be in touch very shortly to find out what's gone wrong and get it rectified for you straight away.

Huge apologies again but thanks for your honest feedback and bearing with us whilst we get it sorted for you.

Best wishes,

Rob

Bewertet mit 5 von 5 Sternen

Great service

Great service, very happy. Thank you

14. Juni 2024
MegaMow-Logo

Antwort von MegaMow

Thanks Brad - we're glad you're pleased with our service!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr