DO NOT SUPPORT THIS BRAND
DO NOT SUPPORT THIS BRAND. I gave Melissa Kaye Jewelry multiple chances, and they failed every single one. I actually cried.
Before making a $6,000 investment, I asked to see the back of the rocky ring. Their rude response: "What do you want to see the back for?" I responded because this is an investment and a normal request? Guess I’ll pass.
Hoping it was a fluke, I eventually placed an order. It got worse. They took my money and went completely dark. No updates, no response for days. I had to threaten a chargeback just to pull a reply out of them. Instead of an apology, they sent me an automated message saying it was cancelled y’all!!
This fine jewelry brand only responds if I threaten a dispute?? Buying fine jewelry is an investment and should be fun!
I doubt I’m special and this is how they treat all customers. I was polite and patient while spending thousands of dollars. Do not trust them with yours.