schöne Idee, ABER
schöne Idee, in der Umsetzung funktioniert der Download nicht, man bekommt keine Kaufbestätigung, und man findet keine Emailadresse und auch kein Impressum. Hätte ich mal wieder vorher checken sollen. Fake Leute, Fake Inhalte - keine Arbeitsblätter erhalten. -der Vorwurf eines FakeAccounts meinerseits ist unzutreffend. Aber die Abbuchung auf Paypal ist ein Nachweis, 🙈
Antwort von Mental Health Hub
Hello,
We believe this review to be a fake review.
Upon reviewing past reviews left by "SUSANNE H" (which are publicly available), it appears that a number of reviews have been left on businesses relating to either order confirmations or return policies.
Mental Health Hub does not do business in Germany nor produce any product or services in German or aimed at German schools/organisations/professionals.
We have made a check of our systems and logs, but cannot find any indicator of any interaction or activity.
We have requested further information from the individual behind this account but if, as expected, there is no response, we will work with TrustPilot to take the appropriate action.
In the meantime, if there has been a genuine mistake, you are more than welcome to contact us on contact@mentalhealthhub.com and our team will be on hand and able to support you directly from there.
We are UK based and our office number is 0204 524 1008 (+44 204 524 1008 if calling from an international location).
Thank you for your update, you mention a PayPal receipt, however, we can confirm PayPal is not a payment processor we support on any of our websites or services, therefore it will not be possible to have a PayPal receipt relating to services or products purchased from Mental Health Hub Ltd.
Best wishes,
Mental Health Hub Customer Support