Mercia Garden Products Bewertungen 

4 175
•
TrustScore 3.5 von 5

3,5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Excellent Service from Neil at Mercia Garden Products! Neil was brilliant when delivering my new shed. He was friendly, professional and made the whole experience a pleasure. The delivery... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The delivery went off very well , arriving quite punctually, driver delivered to our address following quite specific instructions for which he thanked us . Building when together fairly easily AFTER... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

After eventually managing to erect my 8x8 corner summer house. I show my negative review of the product supplied. The quality of the constructed panels were very poor. The floor and roof panels woul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Would not recommend this company garden shed was very flimsy and a few of the slats on the panels were already detached from the framework which I had to re-nail, I’m going to have to reinforce the b... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gartencenter

Vom Unternehmen geschrieben

As one of the UK’s largest manufacturers of timber garden products, we go above and beyond to meet the needs of our business partners. Our constant analysis of the market has allowed us to develop an extensive product range that caters for everyone. A well established reputation for quality and service means you can be rest assured that you're in good hands.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

4175 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

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3,5

Alle Bewertungen

(4 175)

362 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

6x4 shed (Walton's)

Driver was helpful. Carried to my rear garden. All items were intact and safety delivered no damage.

Amazing and farely good price
Highly recommend

23. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for leaving us your great feedback!
We appreciate you recommending us to others

Bewertet mit 4 von 5 Sternen

The company I dealt with sheds.co.uk…

The company I dealt with sheds.co.uk were great. Easy to get to hold and communicate with. The delivery company were not so good. Unhelpful, very abrupt and impolite driver. Sheds.co.uk and Sixty Stores were helpful and polite. Instructions were via a QR code that didnt work so I called Sixty Stores and they were great and emailed then straight away. Shed is good quality and price and beey happy with product.

16. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for taking the time to leave us your lovely review on our product and services

Bewertet mit 1 von 5 Sternen

Disappointing experience with Mercia Gardens and Walton’s – unresolved issues with our cabin and shed

Our experience with Mercia Gardens and Walton’s has been extremely disappointing. Although these appear to be separate trading names, they are part of the same company, and our experience with the purchase, installation and aftercare has left us very dissatisfied.

We purchased a log cabin with an attached shed, expecting a well-designed, properly manufactured and professionally installed building. Unfortunately, we have experienced a number of issues, some of which remain unresolved despite repeated correspondence and attempts to get the company to put things right.

One of our main concerns is the design and construction of the attached shed. The cabin is constructed using 44mm timber, whereas the adjoining shed uses 19mm timber. This difference in thickness has resulted in concerns about how the two structures join together and the overall finish and quality of the building. We do not believe these issues have been adequately addressed.

There have also been problems with the installation, including windows and doors not fitting correctly, a sticking door, gaps and concerns about the overall finish. We have had to spend considerable time chasing the company and trying to obtain a satisfactory resolution.

Although remedial work has reportedly been carried out, the matter has still not been properly concluded, with further work to the window outstanding. More importantly, our concerns about the design and construction of the attached shed remain unresolved.

What has been particularly frustrating is the lack of a satisfactory resolution to the underlying issues. We purchased this building in good faith and expected the company to take responsibility for ensuring that the product supplied and installed was fit for purpose and finished to an acceptable standard.

I would urge anyone considering purchasing from Mercia Gardens or Walton’s to do their research carefully and make sure they fully understand the construction specifications and what support they can expect if something goes wrong.

We are still seeking a proper and satisfactory resolution to these issues. This review reflects our personal experience and the difficulties we have faced in trying to get the company to put things right.

24. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for your feedback. We're sorry to hear that your experience has been disappointing and that your concerns remain unresolved. We appreciate you sharing your experience.

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Excellent Service from Neil at…

⭐⭐⭐⭐⭐ Excellent Service from Neil at Mercia Garden Products!

Neil was brilliant when delivering my new shed. He was friendly, professional and made the whole experience a pleasure. The delivery went smoothly, and I’m really pleased with the service provided.

It’s great to deal with someone who takes pride in their work and looks after their customers. I would happily recommend Neil and Mercia Garden Products to anyone looking for a quality garden building and excellent service.

Thanks again, Neil! 👍

23. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for taking the time to leave us your review
Your great feedback is much appreciated by us all!
We will make sure to pass this on to Neil

Bewertet mit 5 von 5 Sternen

Friendly

Friendly, one time with my shed, care with unloading.

23. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for your lovely review

Bewertet mit 1 von 5 Sternen

Unfortunately the QR code instructions…

Unfortunately the QR code instructions did not work, the link on Wayfair did not work, when we contacted you through Wayfair for the instructions to be sent, we were ignored and never received them. We had to spent ages googling similar models and hoped for the best. Due to this the shed is definitely not up to scratch and is flimsy and was a pain in the butt to put together. For the price we paid I expected WAY more sturdiness and at the very least some paper instructions or a link to them that actually worked…

UPDATE
thank you for texting the instructions however unfortunately it’s too late now as this was delivered 21st September and we needed it up for that weekend so we had to spend an hour googling the model to try and find somewhat similar instructions so the shed currently has gaps and has had to be ‘guessed’ in some areas so isn’t the best quality

24. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for your feedback. We're sorry for the difficulties accessing the instructions. We've now sent you a link via SMS. It appears the email address and order number provided previously did not match our records, which may explain why we were unable to locate your order. We apologise for the inconvenience caused.

Bewertet mit 3 von 5 Sternen

Overall

The delivery went off very well , arriving quite punctually, driver delivered to our address following quite specific instructions for which he thanked us . Building when together fairly easily AFTER downloading them this was a situation that either I missed or was not explained when buying . The only very poor design ( I think this has been commented on before ) is the windows and window ledge after much swearing I decided to use my own initiative and fix a lot more securely. Apart from this I am quite pleased with the finished shed .

22. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for your feedback. We're pleased to hear the delivery went smoothly and you're happy with the finished shed. We'd like to look into your comments about the windows, but unfortunately, we can't identify your order from the review alone. Please contact our customer service team with your order details so we can investigate further.

Bewertet mit 5 von 5 Sternen

Overall our purchase was very good

Overall our purchase was very good, and we are happy with the end result, but the screws to fit the product together were not very good at all, and a better solution should be made. And it doesn't help when there was not enough screws to put together.

22. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for taking the time to leave us your review

Bewertet mit 2 von 5 Sternen

Would not recommend this company

Would not recommend this company garden shed was very flimsy and a few of the slats on the panels were already detached from the framework which I had to re-nail, I’m going to have to reinforce the base floor as it’s very thin and will go throw it in no time
Delivery service was quick but not so good product

22. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for your feedback. We're sorry to hear about the issues with the panels and flooring. Unfortunately, we're unable to identify your order from the review alone, but we appreciate you sharing your experience.

Bewertet mit 3 von 5 Sternen

Instructions absolutely useless

The shed itself is fine however the instructions were absolutely useless had to pretty much guess how it went together

24. September 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for your feedback. We're sorry to hear the instructions were unclear and made assembly more difficult than expected. Unfortunately, we're unable to identify your order from the review alone, but we appreciate you sharing your comments.

Bewertet mit 1 von 5 Sternen

Very bad quality product had for one…

Very bad quality product had for one month and all the wood has pretty much rotted through do not order from this company

22. September 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

We're sorry to hear this. We'd like to investigate your concerns, but unfortunately, we're unable to identify your order from this review alone. Please contact our customer service team with your order details so we can look into this further.

Bewertet mit 3 von 5 Sternen

Damaged item

Purchased a metal garden storage box from this company via Wickes & on receiving the said item I found that the lid was damaged. I contacted the company who sent out a replacement lid which also unfortunately had a scratch completely along the length of the lid.
I decided that it wasn’t worth the aggravation trying to get a replacement yet again & started to build the box, only to find that there were missing screws. I therefore had to contact them again in order to get the missing parts.
I understand that Mercia are only the sellers (via Wickes) but I expect a company to supply products in good condition & with no missing parts.
I have contacted Wickes with regards to compensation for the damaged lid & the inconvenience caused & am awaiting their reply as they need to liaise with Mercia.

2. Oktober 2026
Bewertung ohne vorherige Einladung
Mercia Garden Products-Logo

Antwort von Mercia Garden Products

Thank you for your feedback. We’re sorry to hear that you experienced issues with the condition of the replacement lid and the missing parts.

We appreciate you taking the time to share your experience, and we will use your feedback to help us identify where improvements can be made to our product quality and customer service.

Bewertet mit 5 von 5 Sternen

Amazing delivery man

On 16/10/26, I had a delivery driver named Mick, he was absalutely fantastic!
He was prompt with the delivery time , he was very friendly and chatty and gave a wonderful service.
He made sure he stacked it all in my back garden properly for me and also verbally told me he had arranged the two seperate sheds all in order of arrangement for me. Hes an asset to your company!

16. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for leaving us your lovely review
It's great to hear our services met your expectations!

Bewertet mit 5 von 5 Sternen

I'm 82 yrs old and am very pleased with…

I'm 82 yrs old and am very pleased with how sheds UK dealt with my order apart from one thing.

To put the shed together, firstly you need to scan the QR Code to be able to print out the instructions on how to assemble the shed.

This is ridiculous. The reason being.... HOW MANY PEOPLE HAVE THE FACILITIES TO DO THIS, ESPECIALLY MOST PEOPLE OF MY AGE. THANKFULLY THAT DOESN'T APPLY TO ME.

So with respect, I would suggest that Sheds UK send written instructions with their product. Obviously this will involve printing costs which is probably why they don't do it. Also to make sure that it can be printed because when my son tried printing out the instructions they printed out in landscape format which missed the ends of each line of instructions.

Brian FC Holmes

18. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for leaving us your review
Your feedback is appreciated and will be passed on internally

Bewertet mit 3 von 5 Sternen

Very Disappointed

After eventually managing to erect my 8x8 corner summer house. I show my negative review of the product supplied.
The quality of the constructed panels were very poor. The floor and roof panels would not match together and I had to purchase sash clamps and g- clamps to get the panels to line up and clamp them together. If when ordered it would come green I definitely would not have ordered why does that be stated in the description. Over all I’m really disappointed with my summer house.

16. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for your feedback. We’re sorry to hear you’ve been disappointed with the quality of your summer house and the difficulties experienced during assembly. Our customer service team has reached out to you to discuss your concerns and work towards a resolution.

Bewertet mit 5 von 5 Sternen

The fitters were great product as a…

The fitters were great product as a few issues
Main one being why wud anyone make a summer house with a door 0pening less than 6ft
I av hit my head on door jam numerous times so be carefully wen ordering if yr over 5 8 tall u will regret it

7. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Mercia Garden Products

Thank you for taking the time to leave us your review
We appreciate your feedback on the item

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