Mercury Insurance Bewertungen 114

Takes an abnormally long time to respond if you need multiple quotes or if you want to speak to an online agent. I had asked for different quotes on houses I was interested in purchasing but I kept having to be transferred to the same agent that wasn’t available. After wasting so much time I decided to shop for insurance elsewhere.

Very helpful with all of my questions. Understood this was my first time having home insurance and made sure I was aware of everything I was signing for.

I have very good experience

Brian was very patient, professional and knowledgeable. Response time from him was very punctual.

Joel and Patricia were very helpful on explaining everything about getting a new policy they were able help me find a good price for auto insurance and renters insurance

Mercury effectively solved my awkward problem quickly when my existing insurance company abandoned me. I'm so grateful.

I have been w Mercury for 26 years and of course, my premiums continue to increase steadily, (even w no claims) but that's to be expected here in CA. The issue I have is that I got a small discount on my auto policy for having AAA; they asked for a copy of the card, (which apparently didn't provide at first) so they charged me back the $75 discount that I got. I saw this new bill and called to ask why and they told me, so I sent my AAA card again, (within the six month policy period) showing I have been a member for over 3yrs but they said they wouldn't accept that for the current term, only the next...total joke...I showed documentation within the policy period that I qualified for the discount but instead of just moving on, they are insisting I pay the $75, (so I didn't get the discount even though I qualify for it)...typical "nickel and dimers." This is what you'll get w them so beware!

In short, the service was excellent, demonstrating thoroughness, client care, and friendliness.

Thought it was a great idea to leave my current provider of 12 + years and go with a cheaper rate they qoute you low and a couple months later send a bill saying the analized the house and I need to pay 25% more poor business model customer service sucks just another shitty insurance company ceo's probably wanted to get new boats for havasue, lets truck our customers over. Don't bother with them

I can't speak about Mercury Insurance services yet as I just got it 1 day ago. But the insurance agent that signed me up was very efficient and knowledgeable. Mercury prices are very fair.

Working with a professional, namely John Welch who made the process easy, fast and complete.

Mercury went above and beyond for us. I couldn't be more pleased with how they handled our loss.

They are fair and straightforward when calculating premiums. They do not nitpick or make a fuss just to raise rates.

Website and agents made it very easy to buy insurance.

It was a breeze getting a quote for a good price.

I love Mercury! I've been a member for years without any problems. Thanks for your service!