Metraliving Bewertungen 

330
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We lived at Swanton Court for three years and overall had a good experience. Siobhan was always helpful and easy to contact whenever we had questions or needed assistance, which we really apprecia... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I'd like to say a huge thank you to Jourdan Darnley for all of his help over the past few months. He has been incredibly patient, helpful and understanding, particularly when helping me resolve s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a very smooth and efficient rental process with Metra Living. As a friend of mine had previously lived there, I was already familiar with how things worked. Everything was handled honestly an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

St Andrews House, RM8 2GN has a chronic waste problem. Overflowing bins, rubbish dumped everywhere, foul smells, and flies have become normal every day. Management appears to be effective only at res... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hausverwaltungsunternehmen
  2. auch in
  3. Bauprojektentwickler
  4. Immobilienvermittlung

Vom Unternehmen geschrieben

At Metra Living, we are dedicated to creating high-quality homes in prime locations, backed by exceptional service. Our goal is to provide residents with more than just a place to live - we offer a community, a lifestyle, and a home where they can feel comfortable, secure, and valued. By combining our core values of integrity, professionalism, innovation, and service excellence, we ensure that every resident enjoys an outstanding living experience.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

330 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(330)

108 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

It has been great experience with the…

It has been great experience with the housing team. We met Gemma and Clare from this team who gave us proper updates and been kind and supportive to select our future property. Thank you metra living, expecting a great customer care in future too.

29. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you found Gemma and Claire so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly.

Bewertet mit 5 von 5 Sternen

Clare Green in the Tenancy Progression…

Clare Green in the Tenancy Progression Team has been really helpful so far - very responsive and supportive! I’m moving in later this week and Clare has been supportive regarding the next steps - I’m currently awaiting my welcome email prior to moving in.

Thanks to Clare and the team for their support!

28. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you found Clare so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly.

Bewertet mit 5 von 5 Sternen

Excellent Support Finding My New Apartment

I recently viewed and secured my new apartment with the help of Gemma, and I couldn’t be happier with the experience. She was friendly, attentive, and made the whole process incredibly smooth and straightforward. Gemma took the time to answer all my questions and kept me updated every step of the way, which really helped take the stress out of moving. I genuinely appreciated her professionalism and warm approach — highly recommended!

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with Gemma. If there’s anything further we can do to assist, please let us know!

Bewertet mit 5 von 5 Sternen

Gemma Bain and Clare Green

Gemma Bain was great! She worked around my work schedule and stayed behind even when I was running late to show me the property. She went out of her way to show me another property that was available too. She made the transition so easy and was ready to answer any questions.

Clare Green was amazing too! She answered all my questions when I was filling out the forms. She made the whole process quick and easy, even asked if I wanted to start my tenancy early. I cannot thank Clare enough for all her help and understanding with all my questions.

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you found Gemma and Claire so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly.

Bewertet mit 5 von 5 Sternen

Trustworthy letting agency

Saif Khalid has been our lettings contact and he has been fantastic. Extremely flexible and honest about the whole process. Would definitely recommend a property through them.

10. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you found Saif so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly.

Bewertet mit 5 von 5 Sternen

Gemma provided amazing customer service…

Gemma provided amazing customer service through the initial stages of the property rental process

3. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with Gemma. If there’s anything further we can do to assist, please let us know!

Bewertet mit 5 von 5 Sternen

excellent service from saif

excellent service from saif, saif was at hand to answer any queries that i had, and ensured that i moved into the property as smooth as possible.

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you found Saif so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly.

Bewertet mit 5 von 5 Sternen

Gemma

Gemma - Has been super helpful and kind this far, given a chance I will give her 6 stars. if every one was as helpful as Gemma the world would be a better place to live in.

20. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with Gemma. If there’s anything further we can do to assist, please let us know!

Bewertet mit 1 von 5 Sternen

I’m trying to contact them about trying…

I’m trying to contact them about trying to rent a apartment nobody ever wants to answer the call ridiculous

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

We’re sorry for the frustration you’ve experienced trying to reach us. Please contact us at customerservice@metraliving.co.uk so we can assist you directly. Alternatively, please leave a message on the voicemail system with your name, phone number, and a brief message, and one of our team will be happy to call you back as soon as possible.

Bewertet mit 5 von 5 Sternen

Clare Green - Super Service

Clare Green was super helpful in the leasing process and was on hand with any questions I had.

17. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with Clare. If there’s anything further we can do to assist, please let us know!

Bewertet mit 5 von 5 Sternen

Professional and emphatic letting agent

Been with L&Q living in East london for 5 years in 2015, they were very good although lacked some timely response on certain matters. Now with Metra Living, I have to say that Gemma really impressed us! Courteous letting agent we ever met, she managed to lock 2 viewings same day and we ended up making an offer for one! She has been so fast replying with document, present and professional that almost did not feel real. Well done and thank you, you made us re believe that is not all about market demand but is also about people. Felt very valued . Thank you Gemma , you star

4. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with Gemma. If there’s anything further we can do to assist, please let us know!

Bewertet mit 5 von 5 Sternen

Positive experience with Taylor Phillips on a stressful Maintenance issue

We’ve had an ongoing maintenance issue in our apartment we rent through metra, and Taylor Phillips has been absolutely phenomenal in helping us get it sorted. Taylor has been very helpful and reassuring. She has kept us updated at every step, often going out of her way to give us the information we needed.
Taylor has been incredibly professional, kind, and thorough, and it’s made a stressful situation so much easier to deal with. Taylor tried to go above and beyond for us, and we couldn’t be more grateful. Hopefully the issue will be resolved soon, because it is making things difficult but regardless, Taylor’s support has been amazing and we are grateful for that.

Also shout out to Sara, Debbie and Harry who were also helpful on this ongoing maintenance issue.

10. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with our team. If there’s anything further we can do to assist, please let us know!

Bewertet mit 5 von 5 Sternen

Easy process, great coordinator!

We found an apartment we wanted to rent. The one we originally saw wasn’t exactly as needed but our contact in Metra Living found a similar one which was perfect. Once we agreed we’d like to rent it, we were connected with our Tenancy Coordinator Clare Green who ensured the process progressed and everything was in order. Once we were cleared and our tenancy confirmed we were then introduced to our ongoing contact. This has all bee a great service.

8. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with Clare. If there’s anything further we can do to assist, please let us know!

Bewertet mit 5 von 5 Sternen

From Challenges to Progress at Ethelred Court

Jourdan from Metra Living took over as property manager at a really difficult time for Ethelred, and to his credit, he’s brought noticeable improvements since then. Communication has become clearer, and several long-standing issues have finally started seeing progress. While there’s still some way to go, his effort and commitment to making things better are genuinely appreciated. As residents, we’re glad to have him leading the way forward

1. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you're finding Jourdan so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly.

Bewertet mit 5 von 5 Sternen

I’m very grateful to Metra Living for…

I’m very grateful to Metra Living for their great help and support throughout the renting process. Special thanks to Clare Green, who has been incredibly patient, professional, and responsive. She guided us through every step and made the whole experience smooth and stress-free.

2. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you found Clare so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly.

Bewertet mit 5 von 5 Sternen

Great service

Great service! Mubin has been great throughout the process, communication and service has been excellent.

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with Mubin. If there’s anything further we can do to assist, please let us know!

Bewertet mit 5 von 5 Sternen

Clare Green and Monzur Ashraf were…

Clare Green and Monzur Ashraf were super responsive! The process was clear and they were willing to work with us on unique challenges. We were able to find a new flat, fairly quickly and it was easy to work with the both of them.

2. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you found Clare and Monzur so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly.

Bewertet mit 5 von 5 Sternen

Good Flat Management

I'm in my fourth year of tenancy, and I can mention that the property management services provided by Siobhan have been consistently good and on point in every aspect. I do really appreciate her efforts in keeping things tidy.

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with Siobhan. If there’s anything further we can do to assist, please let us know!

Bewertet mit 5 von 5 Sternen

A great thank you to Siobhan

During the last 6 years, I had the chance to work with Siobhan Brennan. In her role as property manager she was punctual, informative and very knowledgeable. In the few times I had a problem with the property she was able to advise and help me resolve my issues in a timely manner.

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thank you for taking the time to leave a review. We’re pleased to hear that you found Siobhan so helpful. If there’s anything further we can do to assist, please don’t hesitate to reach out directly.

Bewertet mit 5 von 5 Sternen

A huge thank you to Mubin

A huge thank you to Mubin at Metraliving for guiding us so seamlessly through the process of securing our property. He has been incredibly helpful, responsive, and proactive, making what could have been a stressful experience smooth and hassle-free. Thanks to his support, we were able to secure our spot quickly in today’s tough housing market.

Also, a note of thanks to Mauris for overseeing the process and ensuring everything ran so efficiently. It’s clear that you both go above and beyond for your clients.

I’m really looking forward to completing the final steps and moving into our new home soon!

24. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Metraliving

Thanks so much for leaving us a review, we're pleased that you had a great experience with Mubin and Mauris. If there’s anything further we can do to assist, please let us know!

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