Ordered a set of earbuds, and inadvertently purchased two pair (checkout is a bit confusing). Advised them of this and requested if they could cancel one set. It's days between when you contact them a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience the same as others. Earbuds didn’t work. I repeatedly asked for instructions on how to return them, got request for photos to show in new condition, I supplied photos, was told returns s... Mehr ansehen
After 6 months of persistence, Mifo finally replaced my faulty Gen 3 earbuds with the Gen 4 model. The Gen 4 earbuds work very well and are of good quality. I would recommend them.
I bought a DualView Walkabout 3 doorbell camera. It was faulty and let moisture into the lens despite its weather rating which has made the view cloudy. They will not refund or replace and I’ve been t... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case
Kontaktinformationen
Australien
- mifo.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Mifo Audio gave me a better experience…
Mifo Audio gave me a better experience than I expected. I used them on a weekend away and did not need to worry about charging once. Add in the secure fit and stable connection, and that is a win for me.
Mifo 05 plus earbuds
I purchased a set of 05 plus earbuds. When they arrived, the hinge on the case was broken and the left earbud didn’t work. After a week, both didn’t work and could not connect via Bluetooth. I have tried emailing and using their chat option but have not had any response to either. Unfortunately I didn’t purchase them using PayPal. Absolute rubbish, both the earbuds and especially the company. DO NOT BUY FROM THIS SUPPLIER. If I could give zero stars I would. Extremely disappointed and a total waste of money.
Seems a common theme with reviews
Seems a common theme with reviews. Earbuds prematurely stopped working. Got through to customer service, sent videos of problem etc. They agreed to replace, saying another area would arrange, but after numerous follow ups, no response.
I have been chasing up a replacement…
I have been chasing up a replacement for faulty ear buds for the last 5 months. Mifo keeps saying they are onto it, yet nothing happens. Avoid this company!!!
By far the worst consumer experience…
By far the worst consumer experience ever. I have been waiting a year for a refund for the sleep earbuds because they are cheap and don’t do what they’re advertised to do - wear whilst you sleep. Terrible product and horrific customer service. I’m sure they just waited for me to give up as I expect they do with everyone. Do not buy anything from this company.
I like that they are straightforward
I like that they are straightforward. No overcomplicated nonsense, just a comfortable pair of earbuds with reliable battery life. The bass could be a little fuller for my taste, though most people would probably be quite happy with them.
I reckon the strongest part is…
I reckon the strongest part is convenience. The case is compact, the earbuds are quick to connect, and they are ready to go whenever I need them. For walks, housework, and shorts calls, they have been excellent.
The order process was easy and shipping…
The order process was easy and shipping was fine. Once they arrived, I found the build quality good, but the audio leaned more towards practical than exciting. Best for routine use in my view.
Beauty
Beauty. I have used them every day this week and they have not missed a beat.
Ghosted during warranty process
Initial purchase of headphones was ok but broke after a few months. they acknowledged the warranty claim but then ghosted with no action. Has been 2 months with multiple f/ups with them. Note Fair Trading (NSW and VIC) has a 'do not use' warning out on them which can be found with a google search.
Avoid Mifo at all costs
Avoid Mifo at all costs
My headphones failed in under two months, and although Mifo agreed to replace them under warranty, the replacement never arrived. After a few emails, customer service simply ghosted me. A warranty is worthless if a company won't honour it, and based on my experience, Mifo's after-sales support is non-existent. Save yourself the hassle and buy from a company that actually stands behind its products.
Good product overall
Good product overall. The sound is clear, the work nicely for calls when I am out and about. Lost a star only because I had a small hiccup getting both earbuds to connect the first time.
AVOID AT ALL COSTS
Like almost every other Mifo customer - AVOID AT ALL COSTS.
I needed to replace my earbuds for running and wanted to support an Australian business. They were faulty from the start and long story short - as soon as I wanted to return them correspondence slowed, delay tactics applied, then stopped altogether despite threatening legal action.
In the end decided it simpler to just dispute the transaction via my bank and of course the evidence is overwhelming so found in my favour.
They are a disgusting bunch of people deliberately ripping Australians off. Absolutely disgraceful behaviour and entirely unAustralian. They have none of your interests at heart and seek only to extract as much of your hard earned as they can. F*** these guys and spend your money elsewhere, and save yourself the time and heartache trying to undo a purchase of a sub-standard product.
Walkabout DualView 3 Wireless Doorbell Camera
Purchased a Walkabout DualView 3 Wireless Doorbell Camera. Product states "Extended Battery Life – Up to 120 days of use on a single charge with a powerful 4400mAh rechargeable battery" Battery life was less than 4 days. Mifo are virtually uncontactable and if I coudl give zero stars I would. No contact number and constant inaction. Recommend avoid this organisation
DO NOT ENGAGE! GO ELSEWHERE!
Absolute POS company with THE WORST customer service I have EVER seen.
Earbuds were decent except a bluetooth connectivity problem where they would connect twice EVERY SINGLE TIME I went to use them (with any device). After trouble-shooting with their support I was advised to return them for repair...
9 MONTHS LATER they advise because I returned them (barely) outside of their 30 day warranty period that they wouldn't refund me but would replace them.
It's been another 4 months since then and I still haven't received anything.
Correspondence is near impossible as you can't phone or contact them online, only email and they will literally take MONTHS to respond and MOST responses aren't even progressing the issue, just an acknowledgement of the email.
Oh and I've tried to leave a review on their own website twice now (once 6 months+ ago and once recently) but neither have actually made it up. Surprise surprise.
DO NOT BUY FROM MIFO!!
DO NOT BUY FROM MIFO!!! The earbuds I purchased haven't worked well from the first moment of use. They drop out, lose connection constantly, and are a lesser product than my $40 cheapy earbuds. I have been trying to get a refund for 9 months, since Oct 2025. They generally respond to an email after weeks of follow-ups, with a "apologies for the frustration this must be causing - you are a priority", then nothing. I have now been waiting for the promised return label to be sent for 11 weeks. (Perhaps if sent by email it would only take a minute?)
Mifo has the feel of a scam. Taking your money, then (almost) disappearing.
I have put in a complaint to the ACCC.
Avoid Mifo!!!
Paid $200 for Dash cam and after 5…
Paid $200 for Dash cam and after 5 weeks still have not received the product.
After writing 15 emails was finally promised a refund - Well that hasn't occurred after 2 weeks. Going through my financial institution to get a reverse transaction.
This it would appear to be the most corrupt and dishonest company I have ever dealt with online.
Avoid at all costs
MIFO AUSTRALIA
I purchased the Sonictrek 11 Earphones on the 16th June 2026 I paid $199.99 my order stated in stock at Altona, Delivery in 3 - 5 days this is now the 11th July and not a sign of my purchase despite many unanswered emails I’ve forwarded.
I have requested my payment to be refunded within 3 business days however no response or updates whatsoever.
Mifo do not list an address or contact phone number and I now understand why!
One is forced to contact through their customer support email which they seldom respond to and when they do same generic reply of sorry we are investigating BULLSHIT!
For those considering buying from MIFO beware. DONT!
If I could leave no stars I would! It appears they are a company that are permitted to steal your hard earned dollars!
They need to be held accountable and charged with THEFT!
DO NOT PURCHASE PRODUCTS FROM MIFO
DO NOT PURCHASE PRODUCTS FROM MIFO
I usually do not write reviews, but the experience with Mifo has been such an extraordinary ordeal that I am writing one now. I ordered the Mifo 05 in January this year. When they arrived, the right earbud did not charge and hence I immediately started the return process. I was met with a complete non-response both through their website and via email. After repeated messages, I only received a response after threatening to report them to the Australian Competition & Consumer Commission. After many more messages from my end, I eventually received a return address and confirmation that the items have been received. However, I have still not received a refund. I have now had to raise a dispute through my bank and have reported them to ACCC. I would NEVER buy with them again and hope they get shut down.
Don't touch them
Sold me a product they didn't have in stock even though their website stated that they did and had a 3-5 day delivery time.
Three weeks later still hadn't received goods, contacted MIFO support, they assured me that product would be despatched that week.
2 weeks later still nothing.
Contacted MIFO support and was informed they didn't have stock( even though the website still stated the product was in stock.
I requested a refund which they agreed to due to their failure to supply.
Now a month on and I'm still chasing the refund, and of course MIFO have stopped returning emails.
Commonly known as stealing!!
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