Miltons Bath Enamel Repair  Bewertungen 

We had our bath re-enamelled today.
I can honestly say the service has been exceptional. From the first point of contact on the telephone, then on WhatsApp where Melissa promptly gave us a quote and booked the technician in for us.
Max the technician arrived this morning at the agreed time, and did an amazing job.
I can honestly say the experience has been fantastic and wouldn’t hesitate in recommending Milton’s in the future.

I’m absolutely delighted with the repair on my shower tray.
I was lucky and secured an appointment for the next day.
The repair man arrived, was very conscientious by keeping the bathroom door closed because of the strong smell of whatever he was using.
This is a firm you can trust.
Thank you!!

I used this company for a repair on my bath and they were fantastic. The work was completed quickly and to a very high standard, the price was honest and I would recommend them for any service that they provide. 5 Stars.

I asked Milton’s to refurbish my shower tray and an appointment was booked for 9am. By 10am the engineer hadn’t arrived so I phoned the company who were surprised the engineer wasn’t with us. I was told that they would contact the engineer and call me back. I then received a text message apologising but the engineer had a family emergency and wouldn’t be coming. No mention of rearranging the appointment. So I phoned them and they said they would send me a couple of dates to choose from for a new appointment. 10 days later and I haven’t heard anything from them!

It was hard to find a booking date that worked, but once we did the service was great! The engineer was really lovely, dealt with the rather unorthodox setup (the room where the job took place was a bit of a building site), and successfully re-enamelled a sink I found in our garden. Looks as good as new! He explained the process, worked safely, and left the space tidy after he’d finished. Would recommend.

A very experienced technician, on time, kept everywhere well protected, very polite and the finish was Astar I have a beautiful fully restored enamelled bath and all done on sight. Couldn’t recommend them better.

Not exaggerating when I say this was possibly the worst tradesman experience of my life. Please take heed and avoid!

I booked these guys via WhatsApp so have our exchange in writing. I initially sent a photo of one sink with a small chip and their exact response was: “Our quote for this is £165 + VAT but I have a slot Tuesday at 11/12 pm with my senior technician so would be happy to offer you the discounted price of 165+ VAT if you take this slot”

A few moments later I noticed another small chip on another sink and wrote back with an attached photo saying “Hi there, i’ve actually found a second chip on another sink. Is that going to alter the price? Thank you! Tuesday 9th would work however.”

They responded with “Yeah let’s do both for the same price. What’s the full address?”

I then got a last minute text on Friday asking if they could change the appointment to Saturday. Looking through the reviews this is a very common occurrence. I couldn't rearrange things at such short notice so said no.

On the day, their engineer turned up. I tried to make some small talk about him being lucky to miss the rain storm and was taken aback when he responded frostily thinking I had accused him of being late. I presumed this was due to the language barrier but this guy had an antagonistic attitude and it was a sign of things to come.

I showed him the two sinks and he immediately retorted that he wasn’t here to do two sinks for the agreed price. I said that I had agreed to two sinks with Milton’s and showed him the messages. He became increasingly antagonistic and stated that he was not going to do two sinks for that price saying he didn’t care what the agreement was with Milton’s.

I was utterly stunned because the agreement was there in writing as clear as day. Eventually, I spoke to someone myself at Milton‘s (a lady called Charlie I believe) who stated they couldn’t do the sinks for the agreed price and were unwilling to negotiate.

It soon became obvious that the guy they sent out was a subcontractor who was arguing with THEM over the price with me stuck in the middle feeling incredibly uncomfortable as a woman alone. I asked him to leave and texted Milton saying how appalled I was by the whole situation.

They texted back at first saying that they had misread my messages and didn’t realise there was a second sink, thinking both chips were on the same sink. My messages were incredibly clear so this is a ridiculous excuse. Even if someone at Milton‘s did misread it, that is not the customer’s problem and they need to honour the agreement.

Some time later, I received another text from Milton‘s asking if the technician had left saying “I was in discussion with the technician to do both for the price but he was not happy to do that. I can look to send another technician to carry out both for this price.”

I pointed out that I had spoken to Charlie at Milton’s earlier and she didn’t want to negotiate so why would I keep the engineer hanging around? Plus I had found the engineer antagonistic and wanted nothing more to do with them and their engineers after this.

What an absolute and utter sh*t show of pure incompetence and unprofessionalism. Looking at the other reviews I see that I’m not alone and should’ve checked trustpilot before hiring these people.

Very disappointed with the service provided. The original bath repair was in March and developed problems within 24 hours. Despite reporting this immediately, it has now been over two months without resolution.

It took more than a month for someone to come out and inspect the issue, only to confirm that the enamel had not adhered properly and the repair needed to be redone. In addition, further work was required to correct pooling water caused after the repair near the plug hole, which resulted in extra inconvenience and costs.

An appointment have since been cancelled at short notice due to an “unexpected scheduling issue” (5pm the day before). Despite repeated communication, I am still left waiting for the issue to be resolved.

While staff have been polite in person and in emails, the overall handling of the situation, delays, and lack of urgency have been extremely frustrating.

When I first got in touch with Miltons bath repair I received lots of information about how I should be looking after my bath in future. I was quoted a price. Which I accepted. I was then given a quick appointment and their repair man Mike turned up on time and did an excellent repair leaving the bath looking like new. Mike was very polite. I have to say though ( and I can as I’m very old ) he was one of most handsome men I’ve ever met and really should be in films !

Just had our bath re enamelled and there are lumps and imperfections left in the bottom of the bath. Having to chase them up to get this resolved.
Do not recommend.

Great customer service responds very quickly! Max was very professional & clean. Did a fantastic job re enamelling my bath highly recommend!

From first contact via email and telephone with Daniel, estimate given and appointment arranged. First class service.
Mike arriving bang on stated time, friendly, respectful of my property, excellent repair to the bath with no mess left. Top Class would fully recommend

What a great company. Lovely employees, excellent service.
The crack has disappeared and I no longer need worry about it leaking.

Five stars.

Easy to book. Great Comms
Punctual
Good job good value

Really pleased with the work they provided us in 2 separate occasions. Antol did a great job repaiting our bathroom sink which was cracked. I wish I could upload pictures because they speak loads more

An absolute shambles from start to finish — avoid at all costs. I went to the effort of sharing videos and doing everything asked of me to get my appointment booked. Weeks later, I received a last-minute text asking if I could make it the next day — no, I can't rearrange my life at 24 hours' notice. No response. Then, on the day of my original booked appointment, nobody turned up. Not a call, not a text, nothing. I had to chase them. I rebooked, took another day off work, and cleared my bathroom in preparation. Thirty minutes after the technician was due to arrive — still nothing. I texted, and was told someone would get back to me. Six hours later, I'm still waiting.
When I finally got a response, it mentioned someone called "Len from Diamond Gleam" — a completely different company. Who on earth is that? I booked with Milton's Bath Company, not some mystery outfit I've never heard of. Two wasted days off work. A bathroom cleared twice for nothing. Zero communication, zero professionalism, and apparently zero idea of who is actually supposed to be turning up at customers' homes. I wouldn't recommend this company to anyone. Utterly unreliable.

Very good service. Thought we would have to replace our bath,because of the rust. The guy did such a good job. You can’t see where the repair was done. Excellent service. Would recommend.

Did a great job of recoating our bath, from badly scratched to looking like new, and fixed minor issues afterwards promptly and professionally. Would definitely recommend.

Honest warranty service and a fantastic final result—I was really impressed by how quickly this company fixed a recurring issue.

I originally hired Miltons Bath Enamel Repair to fix a crack in my en-suite bath. They sent a young technician for the initial visit. He was a very nice guy and completed the work in good time, but unfortunately, the repair didn't hold. The crack reappeared after a few weeks, leading to leaks in the bathroom.

However, the way the company handled the situation was excellent. I emailed customer services to explain the problem and asked for a rework under their 1-year warranty, specifically requesting a more experienced technician. There was no hesitation or hidden costs; they honored the warranty immediately and organized the rework with impressive speed.

For the second visit, they sent Max, who was highly professional. He fortified the crack with fibreglass, and the job is beautiful up to now. It feels much stronger, and I am really appreciative of the extra care taken.

Mistakes can happen, but it's how a company fixes them that really matters. I would definitely recommend Miltons Bath Enamel Repair, not just for the great final result Max achieved, but for their integrity and the speed with which they resolved the issue. Highly recommended.

They didn't turn up for the appointment and NO communication at all!