First of all I didn’t receive any tracking for this ride ! The driver was always on his phone while driving, wasn’t paying attention to the road and he was not keeping his lane and at some point HG... Mehr ansehen
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Das sagen Bewerter
Reliable service using smart vehicles and helpful drivers. We live in an awkward-to-find place but this has now been resolved with the addition of using WhatsApp to contact the client. I'm hard of hea... Mehr ansehen
Unternehmen hat geantwortet
I would like to express my sincere gratitude to your company for the outstanding work you consistently deliver. Your dedication to quality and professionalism is truly impressive and does not go unn... Mehr ansehen
Unternehmen hat geantwortet
Hello, I had booked an airport pick-up but a few minutes before landing we were informed that the flight would be diverted. Minicabs were very helpful as they helped me quickly rebook the ride with a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Minicabs we know that we offer the very best London minicab service – a claim that’s backed up by a huge number of our passengers, who consistently use us due to our promptness, politeness and great value for money. We’ve been operating for a number of years now, and in this time we’ve honed our skills and business to create a great taxi company. What’s more, we’ve built up our number of taxis to ensure that we can cater to everyone’s needs, throughout the area we cover. We intend on improving in the future as well, by adding new facets to the Minicabs such as the fantastic app we have just introduced for Apple and Android users. Our success is down to a few things that we regard to be extremely important, with the first of these being the fact that we always strive to offer the best value for money to all our passengers. This doesn’t just mean that we make sure our fares are kept as low as possible, but it also means that we go above and beyond what is expected. Of course, like any good taxi company, we always provide clean cars and friendly drivers, but unlike others we add a personal touch minicabs such as carrying your bags for you, making sure your children get to school, and generally helping in any way we can. So, why not contact us today to find out how we can help you? You can call us on 0208 204 4444 or email us via bookings@minicabs.co.uk or alternatively you can use our app to book a minicab in seconds!
Kontaktinformationen
539 - 541 Kingsbury Road, NW9 9EG, LONDON, Vereinigtes Königreich
- +44 208 204 4444
- bookings@minicabs.co.uk
- minicabs.co.uk
4,3
Hervorragend
3655 Bewertungen
Hat 42 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent price and service
Excellent price and service
22. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our mincab service, and we look forward to being of service again soon!
The driver No 323 was very courteous…
The driver No 323 was very courteous and kept me informed till he picked me up and was very polite.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service, and we are glad to know you found driver 323 to be friendly and polite. We look forward to being of service again soon!
Salim saeed
Salim saeed
He is very kind and he treated my gran and me very well and he deverse a big promtion and very polite and funny and has so such a good heart. And he is amazing a good man.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your kind review. We are glad to hear you were happy with the service we provided for your grandmother and that you had such a positive experience with our drivers. We look forward to being of service to you and your family again very soon!
Driver was on time and polite
Driver was on time and polite
best minicab service
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your email. We are pleased you enjoyed our minicab services, and we look forward to being of service again soon!
Prompt and excellent service
Prompt and excellent service. Will definitely use again.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service, and we look forward to being of service again soon!
Bad Service Not for the first has this company…
Not for the first has this company failed to pickup at St Pancras International. What is more they failed to give me a reason. So was it because they failed to register it or because the driver got a better offer from his Uber app?
On one occasion the driver was sitting outside my door (before the requested time) and then disappeared; Minicab.co.uk told me he wasn’t coming because he got a tyre puncture. Really? I think they need a firmer contract with their drivers.
22. Jänner 2026
Bewertung ohne vorherige Einladung
The Company meets its commitment to…
The Company meets its commitment to their clients arriving on time with clean and courteous driver and driving safely during the journey.
19. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service, and we look forwardto being of service again soon!
Not always reliable
The booking process is easy and prices are fair, but the driver arrived later than expected. The ride itself was fine, but communication could be better. Not a bad service, just not very consistent.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your feedback. We appreciate you taking the time to share your expereince.
We are pleased to hear that you found the booking process easy and our pricing fair. At the same time, we completely understand how important punctuality and clear communication are. Ensuring our drivers are on time is extremely important to us, and we are always committed to keeping them on time.
However, there are occasions when unexpected delays occur on the road, including traffic, accidents, and road closures. These are out of anyone's control, and there is always precaution taken to leave earlier. Despite this, we cannot control the situations that unfold on the road sometimes.
Please also remember that our customer service team is available 24/7 to assist with any questions or queries before, during or after your ride- We are always here to help!
We hope to have the opportunity to provide you with a smoother expereince next time!
The driver arrived 20 minutes late
The driver arrived 20 minutes late. I had an urgent appointment. I found the driver arrogant. I don't know how this type of person is allowed to work in this sector. Furthermore, the car smelled bad.
18. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
We are sorry you had this experience. Our records show the driver arrived 16 minutes later than the scheduled time, and we completely understand how frustrating that must have been, especially as you had an urgent appointment. Please accept our sincerest apologies for the inconvenience caused.
We take your comments regarding the driver's attitude and the condition of the car very seriously. Cleanliness is a very high standard for us, and we expect all our drivers to maintain a professional manner and provide a clean, comfortable environment at all times. We are sorry that on this occasion the driver fell short of those standards.
We will be speaking directly with the driver about this matter and will take the necessary steps to ensure this does not happen again.
Have used this company regularly for…
Have used this company regularly for the last few years and does not disappoint. Reliable and good value too
14. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for being a regular customer. We are pleased you enjoyed our minicab service, and we look forward to being of service again soon!
Excellent service.
Easy to book and pay. If there are any issues the booking office always call you and do their very best to resolve. On the rare occaision that I have required a refund it has been actioned very quicky. The booking office are always very kind, polite and helpful. Highly recomended.
13. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you have found our booking method user-friendly, and we are pleased to know you have had good experiences with refunds and any issues. We are pleased you have enjoyed your journeys with us, and we look forward to being of service again soon!
Very nice and friendly driver
Very nice and friendly driver. Easy to book and trace. Highly recommend
13. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab services and we look forward to being og service again soon!
Customer Satisfaction.
The driver today, Mohamed, was excellent. Very pleasant, professional and helpful. Thank you.
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you had a good experience with our minicab services. We look forward to being of service again soon!
Service
Booked with them. Card wad charged...driver never been asigned ... stuck in the airport for 4 hours and no one wss there to pick up the phone.
Later charged me 50% as not showing up.
Never book with them ever again
4. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your feedback. A member of our customer care team has been in touch today to get some further information so that we can investigate this further. Please reply as soon as possible so that this can be looked into and sorted at the earliest opportunity. Many thanks.
This was my first time using Minicabs
This was my first time using Minicabs, and I was thoroughly impressed with the service from start to finish. The driver arrived promptly at the pickup point, waiting patiently as instructed, and provided clear directions throughout the journey. He was exceptionally professional, friendly, and went above and beyond by helping with my bags, making the entire trip stress-free. I’ll definitely use Minicabs again and highly recommend them to anyone needing reliable transport in the Harrow area
3. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed your first airport transfer service with us from Heathrow Airport to Harrow. We are glad you found our services to be professional and reliable. We are happy to know you would recommend our services to others, and we look forward to being of service again soon! Also, don't forget to have a look at our app for faster and more convenient travel!
Super helpful
Hello, I had booked an airport pick-up but a few minutes before landing we were informed that the flight would be diverted. Minicabs were very helpful as they helped me quickly rebook the ride with a new driver from a completely different airport. Unfortunately we were charged a cancellation fee of 60% as the first driver had already arrived at the original airport but Minicabs have help by writing us an email in support of our airline claim. Will use their service again - fast communication but via email and whatsapp! Thank you!🙌🏼
3. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your kind review. We are pleased you had a great expereince whilst using our services despite the changes in your travel arrangements. Customer satisfaction is our top priority, and we strive to provide the best service to all our customers. We look forward to being of service again soon!
Have used this company regularly for…
Have used this company regularly for the last few years and does not disappoint. Reliable and good value.
1. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for being a regular customer. We are pleased you enjoyed our minicab services and found them to be reliable and fairly priced. We look forward to being of service again soon!
Antwort von Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service from Heathrow Airport to Swanscombe. We are glad you found our services to be reliable and punctual, and we look forward to being of service again soon!
Antwort von Minicabs.co.uk
Gracias por su reseña. Nos alegra que haya tenido una buena experiencia con nuestros servicios y esperamos poder volver a servirle pronto.
Thank you for your review. We are pleased you had a good expereince whilst using our services, and we look forward to being of service again soon!
My first time with this company
This was the first time I had used the company but it will not be the last. Excellent service. And a very competitive price.
Even though I had received very clear emails confirming my booking (I had booked a week before to be taken to Luton Airport to catch a flight) I was nervous about being let down, so I wrote to the company the day before, to ask for reassurance that all was in order.
I was very happy (and reassured!) to receive a speedy and personal response that confirmed, yet again, that the booking was indeed in order.
I liked that in the morning I also received a message that the driver was on his way.
He arrived in very good time and waited patiently for me, and of course we got to the airport exactly when I wanted to, with plenty of time to catch my flight.
I should also note that the driver, Irfan, was friendly and helpful.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Minicabs.co.uk
Thank you for your review, Pamela. We are pleased you had a great first expereince using our airport transfer service. Customer satisfaction is very important to us, and we are very happy that you received all the information you were looking for. We are glad to know you appreciated our messaging services with updates on the drivers' whereabouts. You can also download our iOS or Android app to get live tracking of the driver. We look forward to being of service again soon!
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