Modern Bath House Bewertungen 

78
•
TrustScore 2 von 5

2,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Had to send a vanity back. Then waited for new one, which also had problems. Fixed those problems myself, vice having to go through the same too long process to get a replacement vanity. Quality of... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do not order from these people! I have spent about 8K on their bathroom vanities, multiple bathrooms. I am doing a massive home remodel and lost a contractor so the job got way behind thus this vanity... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Their lack of communication is unacceptable.I placed my order at the end of May and the only information I have received is when I make numerous phone call and someone finally calls me back to this da... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Vanity ordered was great and arrived safe. In fact was impressed with quality for the price. Issue was amount of time it took with no expected delivery date and none of the dates for showing up on t... Mehr ansehen

Unternehmensdetails

  1. Badezimmerrenovierung
  2. auch in
  3. Möbelgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Modern Bath House is a family owned business entirely focused on selling high quality bathroom vanities at exceptional prices. We specialize only on your bathroom! This allows us to be experts in this very special pat of your home. We pride ourselves in providing excellent customer service on both suggestions from the thousands of vanities available, to arranging for you to get delivery that meets the needs of your home improvement project. All of our suppliers have only 1 distributor in the United States. So, we deal with same individuals at these distributors that the Big Box retailers do. Our team will always suggest ideas for you should you find something out of stock or want some options to choose from. We work around the clock in updating product features, availability, and pricing changes. We bring an intense focus to our work that comes from leaving our jobs on Wall Street! We love helping people get exactly what and we follow up until you do!


Kontaktinformationen

2,2

Mangelhaft

TrustScore 2 von 5

78 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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2,2

Alle Bewertungen

(78)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Good Company

Glad I preferred from a Modern Bathhouse. Good customer service. Offers discount would buy again from them

10. Oktober 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great support and great product

We are so happy with the vanity we bought at Modern Bath House. We had some issues with finding a contractor to install and they actually delivered the unit so quickly (arrived within 2 days!) I didn't have time to tell them to hold off on shipment for a while since there was no where to put it. The customer service agent Monique was amazing and rerouted the vanity back to the warehouse for us until we were ready to install the unit. I'm sure it was annoying for her but her support and communication on what was going was superb! Once the unit was shipped, (the shipping company was not the best but that has nothing to do with Modern bath house. Please make sure to mark damaged when you receive it!!! just in case!!!) it arrived all in one piece and installation was easy for the contractor. Looks beautiful and seems like very nice solid quality we couldn't be happier with the piece in our bathroom remodel.

4. Oktober 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Virtu Vanity

Ordering the vanity was easy, scheduled delivery went as planned, and the vanity is very well made and looks great!

4. Oktober 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service!

I was hesitant to make a big purchase online for our half bathroom but I am so glad I did! The vanity that we ordered looks great and was delivered in one piece, service was quick and the delivery men were nice enough to wait while I inspected the package. I would definitely recommend and shop here again!

27. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Responsive and helpful

We ordered our kids' bathroom vanity here. Very nice piece, easy to maintain. We had some work done by a contractor in the bathroom and they damaged it so that the drawers no longer slid smoothly and the soft-close feature was compromised.

We ordered a new drawer and rails to repair them (contractor paid). The customer service people were super helpful in trouble shooting the problem and getting us the exact replacement parts we needed from the manufacturer. This company will stick by their sale!

20. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Great pricing, but very sub-par communication

I found a great deal on the vanity I wanted but struggled to find information about when it would ship, how it would ship, etc. I had to specifically reach out to customer service with this information. The item took a LONG time to even ship out - I understand when large items take a long time in transit, but the fact that it didn't even ship out for over 2 weeks after the order was placed seemed lengthy.
Also, I received a call from a delivery driver when he was "15 minutes away" with my delivery. I had never been contacted initially to schedule delivery and was not even home to accept the item since I had no warning of the shipment. I asked that I be contacted for a reschedule and that has not happened yet.

I still don't have my item, and am hoping that someone will reach out to find a time to deliver it when I'll actually be home!

20. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

This store is amazing. I bought 3 vanities and could not be happier. The quality and workmanship is great. The service this site provides is terrific. Monique helped me all through the selection and purchase. She could not have been more helpful. I usually feel like I am on my own when internet shopping but not with Monique at my side. She saw that I was looking and offered her service right at the beginning. And stayed with me through all my questions. And there were a few! Thanks Monique for making this purchase stress free!!!!

20. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Plagued with Issue

I did not enjoy working with Modern Bath House. There were many delays and one of the vanity tops did not match the others even remotely.

20. September 2016
Bewertung ohne vorherige Einladung
Modern Bath House-Logo

Antwort von Modern Bath House

Nathan - we are sorry to hear you did not enjoy your experience with us. We wished to improve your opinion by sending you a personally selected replacement countertop. We are pleased to hear this replacement better matched the other details of the vanity.

Bewertet mit 4 von 5 Sternen

Very good overall

We were disappointed after waiting several weeks for our order that it was determined that the manufacture was not going to be able to fulfill the order for an additional undetermined amount of time. To Modern Bath House's credit, they made a few suggestions that were very close to the vanity we ordered and was able to get it to us within a couple of weeks.

20. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer Service

I had a lot of questions about the vanity that I purchased. I also didn't want the mirror and wasn't sure about the faucets that came with it. Monique answered all my questions promptly and discounted the purchase without the mirror. The delivery was perfect. After I opened everything, I discovered that I had gotten chrome rather than brushed nickel faucets. I sent an email and the delivery of the correct faucets was made 2 days later. Incredible service! Great prices on beautiful high quality products--that is what you can expect!!

20. September 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

they delayed my item for a whole week and told me my item is out of stock

I feel so bad with this shopping experience with them. I placed my order in a Friday and my order status is "in process" for a whole week. I called them several times to double confirm that they do have my purchased item in stock. But after a whole week waiting, they just told me that the item is out of stock. I am so screwed up by them, since I was terribly delayed by them and have to pay contractor for extra hours now.

1. Dezember 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good Customer Service, Fast Shipping, Easy Communicating, and Best price I can get!

This is a relative new company so I could not find any helpful review, however this is the best price I can find and I'm ordering a lot of stuffs so I decided to give it a try.

I ordered Fresca Vanity, Towel bar, Toilet Paper Holder and Medicine Cabinet from Modern Bath House.

I had to return towel bar because I found out our bathroom does not have a good place to attach it, and I email one of the representative, who gave me a RMA number to wrote on my returned package, after I mailed it back and got my refund instantaneously.

All products I got are in super great quality and shipped fast.
I would recommend it to anyone who would like to redo their bathroom. The price for the products are reasonable but with high-end modern touch. The service is also excellent!

7. Oktober 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ya Get What Ya Pay For!!

Usually that's a negative quote, but it's totally positive in this case. Though we didn't plan on spending quite so much on our bathroom vanities, we're glad we purchased them through Modern Bath House!! They did such an awesome job protectively packing & shipping our order I was surprised when I found a slight imperfection w/one of the cabinet doors. Before I had a chance to contact customer service, one of their reps, Gary Peters, e-mailed to make sure we were happy w/the order. When I explained the minor scratches on 1 door front & included a picture, he responded by the end of that day that the manufacturer (Fresca) would be shipping a replacement door. Two days later he e-mailed to let us know it was being shipped via FedEx & included the tracking #. After the door front arrived, he e-mailed to check on our satisfaction! In a market where most companies try to offer an insulting % off for dissatisfaction instead of fixing an issue, Modern Bath House & Gary Peters demonstrate what true customer service is!!

20. September 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good, personalized customer service and a nice product

We are very happy with our Fresca vanity - it's modern and clean-looking and has ample storage space. Be sure to check your current plumbing location as this unit's plumbing opening in the back is higher than normal (our plumbing was too low and interfered with the top drawer - we modified it to work).

The piece arrived in great condition and someone from Modern was available to answer questions along the way (responded within the day).

21. August 2014
Bewertung ohne vorherige Einladung

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