Morgan Sindall Property Services Bewertungen 

Absolute cowboys…9 months after reporting a leaking tap, they had to break the bath panel to get into it and now, after 3 times of being cancelled because there’s not enough tradesmen, I have to wait another 3 months.

Not one star. No option for none. Joke of a company. Left me waiting all day and told at 7pm he was two jobs away. When I called again after 9pm I was told he isn't coming because it's out of hours, yet 7pm is out of hours, to fix a leak under my bath going to the ceiling downstairs where a light fitting is. Three kids and we're all wide awake at half 12 at night waiting to be told could be anything from now until 8am. Another day of work lost for me no doubt.

didnt show up again what a waste of my time all booked in again to sort my front door out no phone call or even leave a message .. dont trust this company one bit .. im not going to ask you to do any jobs i will do it myself from now on no contact needed bye

This company is simply terrible. They're only staying afloat because of contracts, but the council should really consider finding someone else. They've cancelled on us multiple times and treated my disabled mother terribly on the phone. The customer service is horrendous. I talked to Iqra first, who was chewing and ignoring some of my question and also giving sarcastic and rude responses. Then today, Mambu was just as bad. The only positive thing is the engineers who've visited us before, but even they must be frustrated with the admin team. This whole ordeal has caused us so much stress, and we're definitely taking this further.

never before have I seen such mickey mouse club house, cowboy builder rubbish before, laughable how these even have a contract. was morgan sindal to get paid after a job is done then no one is getting paid, phone is full of the clamity work and the clowns that done the work. shame you cant post pics here really. that's without Jordan from the office confirming on a recoded call that work is never checked unless scafolding is used. then again no one inspected my roof during or after the job was complete so massive contditrion there jordan. total jokers

My friend has been left without a toilet in her flat for more than 24 hours.She is 76 years old and has hearing problems.
Dispite numerous telephone call is being told it is not life threatening.
So they will not come out .
Eventually they said they would send someone.She waited up all night and still no one came .What sort of service is this that a 76 year old is expected to manage without a toilet. I am sorry but this company needs serious looking at

Sadly, cannot not give this company zero stars. Dreadful service. Engineers they send (if they turn up) have no idea what they are doing. I am absolutely appalled.

If I could give them no stars I would. What a joke of a company. Half the time ‘engineers’ have no clue what they’re coming for and the worst thing is they will book you in for a perffered time slot but will try show up random times like they feel. You try contacting the offices and they will just hang up on you without saying anything. Engineers will rush the job every time even if it’s bodged. Avoid at all cost if possible.

On Sunday our tank burst in the loft,it went through two floors,an emergency workmen came out took pictures and said he'd report all that needs doing, we have been without water in shower and toilet upstairs since Sunday,two workmen have been,neither knew what was going on,the 2nd one took more pictures and said he'd report it,nothing,the people that answer the phones are useless, they ignore everything you say,a man turned up last night with bottled water,we told the phone operator we needed our toilets and shower as my mum is 82 and
serverly disabled and they sent bottled water,I am contacting my local MP as nobody should be left 3 days without a toilet

Useless company, the sooner South Essex Homes (another waste of space company) get rid of them the better.
They believe it's acceptable for a home not to have hot water for 2 weeks because it takes them 3 hours to replace an immersion heater. 1 star is way to much for them.

Morgan sindall are my housing contractors but they are the most reckless rude lying company iv heard and seen im a tenant with grove village i have had so much problems with them there repairs are a fail there workers are always given wrong repair sheet and there manager's make promises and forget iv had my belongings ruined damaged hoovers clothes shoes iv had a bathroom refurbished in October last year and was told that the fitters had just one day to fit it since then iv had leaks damage to my tiles accusations that never was in but morgan sindall manager knew i was in out of hospital iv had a terrible leak belonging ruined and got a letter from the main woman sarah firth that its not there fault and had a good will gesture they will pay for my clothes towels matts to be washed omg they letter had shocked me the lies init and this i have dealt with her before because i had mice infestation in past but fell on deaf ears i will be contacting my local mp

Amazing new pvc door after having two very cold winter's with my previous thin wooden door my hallway always felt soooo cold anyway two Morgan sindle fellas fitted my new door today and they have done a five star million percent job it's going to make a big difference from feeling not cosy so thanks guy's o appreciate it very much both should get a bonus or just recognition for their hard work. Tc

Possibly the most incompetent bunch of tools that you will find. I am sure that they must have some excellent individual staff working there, but the general impression of their management, job allocation & processes is laughable. They have failed to attend\repair the same Westminster City Council problem on THREE CONSECUTIVE times. Even had the audacity to send the same individual again to repeat his videoing of the problem (for the 2nd time). After he had closed the call saying 'no further action necessary' after his first visit... & the worst part is the LACK OF ACCOUNTABILITY from this bunch of charlatans. There needs to be an alternative to this!
& before you reply with the same copy & paste apology template [ So many complaints they actually have a template response] offering apologies & to get in contact with you. This should not be necessary as you already have the job description from WCC, as well as the written document & video that I have already sent to you seperately..

No stars but had to click one to write here. My 90yr old dad has issues with his shower but Morgan Sindall couldn't give an appointment until today (27th Feb I called) today is 28th March! They didn't turn up even though I was told this morning it would be between 12 & 5pm
Obviously the office is closed and only emergency calls are taken now, I called and they said the jobs still open but its almost 8pm now and still nobody's come. If I had the power Morgan Sindall would lose the council contract. I am so disgusted that my poor dad has to stand in a bowl to wash because they can't do their job!

Brilliant service Gary and Tony got the job done in 20 mins very friendly and chatty great service

Unable to book an appointment if it is now within a two week schedule THEY work to. Apparently use of a diary is anathema to them. Doesn’t inspire confidence.

Had an appointment today came over to fix a leaking tap I must say very amateurish job it’s slightly better than what it was the guy didn’t replace the spouts I would say it will most probably start dripping down again very soon

Shameful company, and shame on Walthamstow council for using them.
Left an older women who lives by herself to use buckets to wash in.
Drains are blocked not just the kitchen sink but the bathroom also.
The water that's stuck has created small black flies which are now quite a few of. Their excuse was that they couldnt get down the road to unblock the pipes due to one of the entrances to the road was blocked! No courtesy call nothing just didn't turn up. Had to ring the council who said they will be in touch to reschedule. This was a friday booked, waited the weekend for a monday no show. It's now Saturday morning 15th March 24.
Absolute joke of a company. This women who I'm writing on behalf of has to keep filling up a bucket and carry it to the toilet and empty! absolutely ashamed of Walthamstow council and Morgan Sindall. I hope the liar who stated they phoned this old women and who also stated that they couldnt get to the road is sacked! Name shamed also! How on earth has it got to the stage where this company is that brain dead and so incompetent they leave old women who live on there own with blocked sewage pipes to use a bucket to wash in and then have to pour it down a toilet. Atrocious!!!!
EDIT....
Now the 18th March 2024.
Still no phone call from Morgan Sidall, no phone call from walthamstow council. Of course blocked drains are still an issue. For some reason now the toilet is leaking from the base so when the toilet is flushed water appears. This is an emergency matter yet Morgan Sindall has not replied due to what we expect is this rubbish reason of a road being blocked off so no access to the road. It's so shameful! There is no road in this country that has loads of residents living on that can be shut off. How do people get to work, how would an emergency vehicle get to an emergency, HOW WOULD A PLUMBER GET TO AN EMERGENCY CALL OUT!
Absolute joke of a company!

this company do not care about there customer had a new roof back in jan 2023 they left my garden in a mess ,had to call them back to clean it up.then in dec 2023 my partner went up in the loft as this is the only time we would have gone up there to get the Christmas deco down my loft insulation tossed aside and my deco the same no respect for my property so call them back to put it right .i had netting on my gutting to stop the peigons from nesting on part of it they didnt put that back twice i spoke to the foreman who was usless and just fobed me off ,they have now dont that .on fri 8/03/2024 i got a phone call to say they wanted to look at my down pipe when asked why they didnt know but was told someone would come and have a look at on mon 12/03/23 between 8am to 1pm it now 2pm no call and no show this is not acceptable and if you wnat to come in you will get a 1hour time slot from me and i want compenstion for wating my day off e4 6hs