Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Mehr ansehen
Unternehmen hat geantwortet
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Mehr ansehen
Unternehmen hat geantwortet
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Mehr ansehen
Unternehmen hat geantwortet
I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives s... Mehr ansehen
Unternehmen hat geantwortet
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Samantha resolved the issue in timely manner and was helpful.
Caitlin from customer service was very helpful when I had a problem with my order. She was able to resolve the problem quickly.

Antwort von MorningSave
Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase price. Hoping this was a fluke for morningsave. I am a blind person and the product I bought stated it had a speech output function and it didn’t but they made it right when I explained this. It took an explanation, of course, butCaitlin made it completely right with this product and a refund. I was extremely grateful considering the first email. That stated I could return it, but have to pay shipping.

Antwort von MorningSave
If the listing had shown the weight, I would have known how heavy the Boujee Beauty Extra-Long 1.25" Double Infrared Curling Wand was and wouldn't have ordered it. I think that has nothing to do with changing my mind.
Morning Save expect me to pay for the return. Is this ok?
The item is so heavy that I cannot take it with me on a travel.

Antwort von MorningSave
I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives some recognition from her company, she deserves it. She sets the "bar" high in her profession. Thanks to her I will definitely remain a customer.

Antwort von MorningSave
Caitlyn rapidly resolved my concern when a product arrived damaged.

Antwort von MorningSave
The representative was very responsive and super helpful.

Antwort von MorningSave
Caitlin was extremely helpful with resolving an issue with a product that I purchased.. She provided timely communication and provided me the option of a replacement product or a refund. I’m very pleased with my experience working with Caitlin.

Antwort von MorningSave
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and took care of my issue and left me feeling like she cared and would do everything possible to help. Thank you Jessica! The customers appreciate you!

Antwort von MorningSave
Caitlin was great helping me with my MorningSave order. She got back to me in a timely fashion and answered my questions efficiently. Thank you Caitlyn.

Antwort von MorningSave
Caitlin helped me tremendously. She got me a refund without hassle.

Antwort von MorningSave
So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any messages from them, my caller id doesn't show that they called, I just looked through my emails - nothing shows. How about just refunding my money. You claim in your reply to my post on Trustpilot, which I have no way to reply to - please fix that Trustpilot- that "these things are usually refundable" yet when I tried to do a return I was ridiculously denied! You say you want to "look into it", I don't necessarily need to speak with you for that, Morning Save - just REFUND MY MONEY!! Unless that happens, I will not be shopping on your site anymore, because THAT was NOT the way to treat a new customer who bought several items from you!

Antwort von MorningSave
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteous and professional from start to finish. It's rare to find service this efficient and friendly when dealing with a return issue. I truly appreciate her help and would gladly work with her again. Thank you, Jessica!

Antwort von MorningSave
The customer service at MorningSave is top notch. The service representative I dealt with, named Jessica, was extremely attentive. She took care of my issue in an expeditious manner and was very friendly and helpful. I highly recommend shopping at MorningSave because of their quality products and exceptional customer service.

Antwort von MorningSave
The person that helped me is Caitlin( Mercatalyst)
I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk it up to a loss because I should have made sure the order was correct. She was amazing. She refunded me without putting me through hoops. Best customer service ever. I have bought from them before and their products are of good quality.

Antwort von MorningSave
Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not require me to go through the hassle of returning the damaged item. I would have appreciated if the Company had packaged my order with more cushioning to have prevented the damage in the first place. One last thing, the QR Code led to a non-existent site. I really had wanted a live demonstration of how to assemble the product.

Antwort von MorningSave
Jessica gave me the best service ever. Thank you so much.

Antwort von MorningSave
Samantha was very helpful with the issue I had with item I ordered. I sent an email and responded right away. Very helpful and pleasant. I’m pleased with the service I had.

Antwort von MorningSave
Jessica was very accommodating and understanding. I had an issue with a product and she immediately sent a replacement order at no charge.

Antwort von MorningSave
I submitted a claim because my order was incorrect. I received a response in 2 days asking for a picture of the merchandise to verify what I did receive Caitlin responded the next day advising that she entered a new order for the item I didn't receive at no cost to me. Also, she told me that I could keep the incorrect item that I did receive. She understood my frustration and was able to correct the issue in a timely manner and to my satisfaction.
The only negative I have is that I could not call and speak to a live person and had to submit a claim online.

Antwort von MorningSave
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.