As first-time buyers, we were expecting the process of buying our first home to be quite daunting, and at times we weren’t sure where to start. However, Dave Vitler has been absolutely incredible... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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As first-time buyers, we were expecting the process of buying our first home to be quite daunting, and at times we weren’t sure where to start. However, Dave Vitler has been absolutely incredible... Mehr ansehen
Unternehmen hat geantwortet
We are first‑time buyers and, being honest, completely clueless at the start. We had no idea how the process worked or how to get a mortgage. We had the pleasure of being introduced to Liam Lee, and h... Mehr ansehen
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We were in a unique position and needed our mortgage offer at great speed. Ronnie worked SO quickly and so efficiently for us and got this together rapidly. Not only this, but Ronnie made us feel comp... Mehr ansehen
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Nathan from Mortgage Matters guided & supported us through the purchase of our first house. Our 9 month journey was made that much easier by having such a knowledgeable but friendly person to turn to... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.
Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.
Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.
With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.
Vom Unternehmen geschrieben

Christchurch House Beaufort Court, Rochester, ME2 4FX, Kent, Vereinigtes Königreich
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I want to highlight how great Brooke Jones was with supporting me get a mortgage. Buying a house is overwhelming. But Brooke took the time to listen to what was important to me and tailor a package that was realitic and do-able. She was great with communicating with me and I felt supported all the way. Highly recommended.

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Great service from start to finish. Marc Horton was a was a pleasure to work with & always took the time to answer any questions I had.

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Matthew Parrish and Ben shields of mortgage matters couldn't have been more helpful!
When it came to running through Mortgage offers and best deals Matt truly had everything we needed. He helped me and my wife select the perfect mortgage offer that suited us and at the rate which was most viable. We will definitely be coming back when our our Fixed term is coming to an end!
Ben is exceptional when it comes to finding the right life insurance that suites your circumstances. Not only was he patient with us, but he listened to all our needs and helped us find the perfect offer that covered all basis.
For everything Mortgages and life insurance Policies look no further, if you are lucky to get Ben and Matt looking after you, you are in capable hands!

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I was recommended Mortgage Matters for support in obtaining a mortgage
I had excellent service form Richard Ford who spent the time explaining the process to me and supporting to complete the application and thanks to all the support form Richard my mortgage was approved

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I just want to say a massive thank you to Nathan Wadmore, Rebecca and Natalie at Mortgage Matters. They have all been absolutely amazing throughout the whole process of buying our home. Nathan especially has been incredibly supportive, patient and always there to answer my questions and explain everything clearly. The whole process can be stressful, but they made it feel so much easier and I always felt like I was in safe hands. I genuinely appreciate everything they have done for us and I couldn’t recommend them enough. Thank you so much for helping us finally complete on our home!

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The Best Mortgage Advisor. That's all I can say. As a first time buyer me and my wife doesn't know anything, we dont know where to start and how to start to buy a property. But Ronnie helped us in everything, he patiently explain to us the process and helped us in everthing we need for the mortgage application. We booked appointment with him in person so that we can ask a lot of questions about buying a house, we wanted face to face conversation becauase English is not our primary language and he patiently explained to us everthing repeatedly until we fully understand everything. And now our mortgage application is approaved with the help of Ronnie. And we are now so excited to move to a house that we can call our own. Thank you so much Ronnie!

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We had a great experience with mortgage matters. Nathan Wadmore was very helpful in guiding us in the right direction to buy a house especially as first time buyers, and just advice in general, we 100% would use them again, and would 100% recommend them to anyone who needs a mortgage advisor. Also thank you to Natasha for helping along side Nathan!
Another great thing was whenever we needed a question answered or advice on anything Nathan was quick to reply to us which was great!!

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We have been in the process of changing over our life insurance provider for over a year now! There was a hold up due to medical information required which was frustrating as it really slowed down the process. However Ben Shields stayed committed in getting the policy through for us. Ben kept us updated along the way and chased the provider to see if they had the information required from our doctors surgery regularly. Thank you for your help Ben!!

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Dave Vitler, Lisa Hogan, Natalie Powell and the whole team at Mortgage Matters were phenomenal from beginning to end with our mortgage application. It was full of ups and downs as my partner was unfortunately made redundant during the process which effected our mortgage application but the team did not give up and worked so hard in securing us a mortgage that worked for us so we did not loose the property we were purchasing. Dave’s communication was outstanding and he truly cares about his clients, always going the extra mile. I have used him several times over the past 10 years and will continue to use his services in the future. Cannot thank the whole team enough. Highly recommend their services.

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Our journey of buying a home really started with Nathan at Mortgage Matters. The initial consultation with them helped us understand what we could afford and what houses we would realistically be able to search for. The team provided us with up to date mortgage rates and gave us expert advise on how to manage our finances. We just had to supply some documentation and they took care of the rest. Communication throughout the application process was outstanding, with regular progress updates and clear answer to all of our questions.
The help they provided did not just end with the mortgage application, Nathan was more than happy to give us advise on all aspects of the house buying process. When we were faced with significant delays in the sale of our property, Mortgage Matters took care of the extension of our mortgage so we would not have to worry about reapplying. Even after we had received our mortgage offer, Mortgage Matters went above and beyond to connect solicitors on all sides, while keeping Estate Agents up to date with progress. Huge thank you to Nathan, Natalie and Rebecca for making this whole process less stressful! I would highly recommend their services.

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We got our mortgage renewed with Mortgage Matters last month including a change to one of our insurances. The service we received was thorough, we were talked through all the choices and were able to make an informed decision. Particular mention to Ben Shields and Kiran Dhariwal who were both professional and excellent in their service. Thank you.

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My mortgage was a complex self employed mortgage, but the mortgage matters team of Steven Harris and Soly Radi made the whole process easy and nothing was to much trouble for them, getting me a great deal thanks so much.

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Thank you to Liam Lee and Kaya Rayner who have been such a wonderful support in processing our mortgage and all the extra ls that go into the process. Liam Lee has been so informative, proactive and efficient with everything. They have made the entire experience so smooth due to being so informative throughout. Highly recommend their services to others.

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Honestly could not recommend Mortgage Matters more, everyone was so helpful throughout the process and had great communication. Ben Shields, Kaya Rayner & Joseph Elliott were all knowledgeable, friendly, patient and professional. I will be using Mortgage Matters for future re-mortgages. If you are unsure of where to start, this company will help and make the process easy. Thank you!

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So even though I have already left a great review regarding liam at mortgage matters. I have to leave another review regarding the extra help received by liam. He always gives extra time to help with any queries or questions. Even after we received our mortgage offer ,he is always happy to help with ongoing queries which makes me feel alot better knowing that I've got someone who takes time and cares about any worries I may have.

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Liam was super helpful and responsive from the get go. We felt like he had it all covered and went through all the costings with us at the first stages and it didn’t feel like there were any hidden charges or costs which we liked.
He helped us with finding the right offer price for our property and we felt like it put us in a good position to get the house we wanted.
Thanks Liam, a stressful experience made pretty stress-free considering so we are extremely grateful for this!
And he’s a Seagulls fan, so that helped ;)

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Great support, use of modern technology and great customer service!

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When I first met Rachel Haller, I was very stressed about our financial situation and the fact that we had to go through another re-mortgage. Rachel was incredibly kind and patient. She took the time to explain everything properly and clearly, always making sure I understood — especially since English is not my first language. Whenever there were terms, rules or words I didn’t understand, she explained them gently and with great patience.
She answered all my questions with clear, detailed information and gave us different options to consider so we could make the right decision for our situation. Rachel never pushed us into anything we didn’t want. She always checked that we were happy with our choice and confident it was the right decision for us.
I felt supported, respected and genuinely cared for throughout the whole process.
THANK YOU, Rachel, for making a very stressful situation so much easier to manage.
I would gladly recommend Rachel to my friends when they will need someone to help them with a mortgage/re-mortgage application.

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Thank you so much to Matthew for helping us to achieve a successful switch between mortgage companies. While also helping us to achieve our goal for monthly repayments and interest rate. You made the process so much smoother especially with all the paperwork.

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Ben shields of Mortgage Matters was very helpful and polite explained the application process at every stage he also explained that these policies can take a while to come through which ours did as checks from doctors may be needed but we knew he was at the end of the phone,email for any enquiry.I would highly recommend Ben at Mortgage Matters.

Antwort von Mortgage Matters
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