MOTHER ROOT Bewertungen 

Since the last review I have had today a Royal Mail delivery which I didn’t know was coming, must of been a replacement from Mother Root to compensate for the original delivery companies incompetence, hence my revised review

I absolutely adore ginger , its my go too food to cure every ailment along with pure natural local sourced raw honey.This coupled along with apple cider vinegar ( must be unpasteurised to gain the benefits of "the mother")and chilli its a white witches delight.
The tangy tart taste grabs your attention straight away, a touch of chilli along with the fiery ginger really packs a powerful punch.The aftertaste is vingery so be prepared that
I love it, my family and husband definitely do not! reminiscing and not in a good way of a xmas when my favourite present was a manual for' 100 things to do with vinegar 'and the entire family was subjected to a daily dose of vinegar, the house was squeaky clean but stinking of our local chipper!
So to fully enjoy this drink you absolutely must love apple cider vinegar and due to the cost of the product it might be well worth trying apple cider vinegar beforehand.
My personal view is this tasty treat is not just an alternative for the teetotallers but a tipple of natural health benefits which you could incorporate into your daily routine, your gutbwill certainly thank you for it , at a cost of around £24 What's not to love 😉

Still waiting for my Mother root I ordered and paid for on 11th December !!!!!!!
Not happy with the service .
Please sort it out. Thank you

My request was dealt with immediately and efficiently. Top stars for customer service

Incredible taste, better with soda than tonic but this is down to preference! Beautiful packaging, almost finished the bottle and it’s only been two weeks !

Very prompt response to promotional code query and all successfully resolved.

I had problems with my delivery - wrong postcode. I contacted Mother Root, and had an email reply within a day, advising that another had been sent via a different carrier, and that should my original appear, to keep it on the house. It hasn't (yet), but superb customer service. The replacement has arrived

Outstanding customer service. Mother Root went out of their way to make sure I got my items. The first package went astray and the second one was returned by the post office as I was away and couldn't collect it on time. But mu items were replaced immediately and even sent to an alternative address to help me out. I have received my lovely Ginger drink and soda waters. Will be enjoying it over Christmas! Cannot recommend it enough.Thank you so much for all you did to ensure I got my items! X

I have still not received my package and would now like you to organise a refund
Thank you

Sophie was extremely helpful and a pleasure to deal with, she resolved my query with great efficiency and delivered a fantastic service - thank you

She was expedient in her response. Explained things very well. Very professional, but warm. She answered my questions thoroughly. She's a keeper!

Very easy - fast to respond to my query - order placed - job done!

Mother Root is excellent. A tasty and substantial drink that is a superb alternative to alcohol.

My parcel arrived with most of the contents missing, and the assistant promptly ordered more for me, which was great.

I gave constructive feedback on the packaging and delivery service, but this was ignored. This was disappointing; if a customer makes the effort to help, then their feedback should be both acknowledged and valued. I also later sent a link to a helpful documentary that I had since come across, which was about delivery companies, but two days later, that has yet to be acknowledged.

Below this review, it states that it is unprompted, but that wasn’t the case!

Fast and efficient response. Professional and friendly as always

Took onboard my concern and sorted it.

Second to none fantastic customer service.

Struggled to get a discount code to be accepted, and end of day was the deadline. I emailed CS that evening, but didn’t expect a response, as it wouldn’t have been read until the next day, after the offer had ended.
Delighted with a quick response the next day with an amended code and ordered my offer.
Very good service

Absolutely Love it! It’s stopped me reaching for my G&T. I add 1 measure with ice and 2 tonics - really great. Best non alcoholic drink I have ever tasted. Well done Mother Root 🤩

Excellent drink, perfect alternative when you don’t want alcohol, healthy too, it would be great if it was an option in pubs and bars, hugely better than non alc drinks and sickly soft drinks. No issues with delivery from main company ordered one day delivered the next - perfect! Highly recommend.

This drink made me feel better when recovering from flu within half an hour or so. It is very refreshing with the soda water and is as good as I'd hoped having not been impressed with zero alcohol gin or prosecco.