Motoassureadmin Bewertungen 

I went in for a oil change and they discovered a leak in radiator. I tried calling company for guidance and no answer in the middle of a weekday afternoon. They denied claim saying I didn't follow procedures in book. I didn't have book in vehicle. They do not pay claims and tie you up for weeks without vehicle and make you jump through h

I am extremely disappointed with my experience with American Dream and MotoAssure regarding a recent claim.
When I filed my claim, the first thing they requested was two years of maintenance history. I promptly provided a Carfax report showing my vehicle's maintenance records. I was then informed that Carfax was not acceptable and that they would only accept paid receipts.
I contacted both my dealership and oil change providers and gathered the requested receipts, which documented regular maintenance, including oil changes approximately every three months. I submitted everything they requested.
Throughout the process, I never received any email confirmation that my claim had been filed. The only way to communicate regarding the claim was by phone. After their review, I was given only a verbal denial. I never received a written explanation, email, or formal denial letter.
When I asked why my claim was denied, I was told it was due to "lack of maintenance." However, when I asked specifically what maintenance was allegedly missing, no one could provide a clear answer. I was simply told the decision was based on their findings.
I also asked whether there was an appeal process and was told there was none. To date, I have received no written documentation explaining the denial, despite repeatedly requesting clarification.
Ironically, while I have not received any written communication regarding my claim, I continue to receive frequent emails and automated calls encouraging me to renew my coverage.
Based on my experience, I strongly encourage consumers to carefully review the claims process, maintenance requirements, and appeal rights before purchasing coverage. Better yet, save yourself the frustration and consider taking your business elsewhere.

MotoAssureadmin is a fraudulent company that takess extended vehicle warranty from companies like American Dream Auto Protect. Avoid both these companies and review the Cusomter complaints and frustration with both on Better Business Bureau website.
I will provide my experience here. I bought extended vehicle warranty from American Dream Auto Protect who sold it to Motoassureadmin and I am charged the premium by Strata Auto. That was the first warning sign. When I had some issue with my vehicle and filed a claim, they came up with a rationale that I had not driven enough so that they will pay for the repairs. I let that go. After another 3 or 4 months, my vehicle had some oil leakage issue and check engine was noticed. I immediately took it to the dealership and they filed a claim. This MotoAssure reviewed my claim after five business day. After another three business day, they informed the dealership that they won't pay for any repairs because of failure to take immediate action. I drove less than a mile to the dealership and the vehicle was functioning just fine, so their reasoning is completely flawed. This company is completely fraudulent because after I complained to my credit card company, they started refunding my last two months premium. They would rather refund some premiums than pay for the required repairs that are covered under extended vehicle warranty. The only way to go after them is several customers facing similar issues and being scammed, come together and go for a class action lawsuit so that this company doesn't dupe innocent consumers in the future.

This coverage literally saved me from draining my savings when my car's fuel pump died last week! The rep I spoke with was so understanding and had a tow truck at my door within 30 minutes.

This coverage saved me big time when my car broke down last week. Fast service and the repair costs were completely covered. Exactly what I needed!

After years of unexpected repair bills, this protection is a lifesaver. When my engine had issues last month, one call got everything resolved. No paperwork headaches or haggling with mechanics.

Signed up 6 months ago and already used it when my transmission failed. Quick response and hassle-free claims process. The rental option was super convenient too.