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Motorpoint Bewertungen 

28 548
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We couldn’t be more pleased with the customer service we received when purchasing our new car today. We were helped and advised by Ashton Nuttall. Nothing seemed too much trouble for him . He... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Charlie was attentive throughout the whole process. I already had a car in mind that I had spotted at another Motorpoint branch and he explained clearly how the process of transportation worked. He ke... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

On seeing our car on the internet we called Motorpoint. Elliot was superb, went through everything clearly and didn’t rush us. We picked our car up and the staff were very efficient and did all the... Mehr ansehen

Unternehmensdetails

  1. Autohändler
  2. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Vom Unternehmen geschrieben

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktinformationen

Promotion box for Motorpoint

Over 1000 new cars every week

Nobody beats us on price - that's a promise.


4,6

Hervorragend

TrustScore 4.5 von 5

28 548 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(28 548)

5 919 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very good and friendly

Very good and friendly

26. Juni 2026
Motorpoint-Logo

Antwort von Motorpoint

We are so pleased to hear that you found our service to be very good and friendly. Thank you for your positive feedback.

Thank you
Motorpoint

Bewertet mit 3 von 5 Sternen

Everything was good but 2 points I…

Everything was good but 2 points I would like to highlight.
1) There was a very small point out on the right front bumper. I asked one rep and he said that They would touch up the paint but the sales lady called someone and siad that it can not be done.
2) The least courtesy should be have paper floor mats to cover the shoes.
I bought an £11,500 car from Motorpoint and they didn't even wash the car and put even paper floor mats before delievering. They just wiped it down. I found this to be extremely unprofessional. Sales experience was good but these small things made me uneay.

19. Juni 2026
Motorpoint-Logo

Antwort von Motorpoint

Thank you for your feedback, we’re pleased to hear you had a positive sales experience overall. We’re sorry to learn that certain aspects of the vehicle presentation did not meet your expectations. We appreciate you highlighting these points and will ensure your comments are shared with the relevant team for review.

Bewertet mit 1 von 5 Sternen

As soon as I picked up the car and took…

As soon as I picked up the car and took it back home I noticed the car had sum bits missing i went back and was told that was the way the car came in as this is dealer talk how don’t care after they take the money and I would never advise anyone to purchase a vehicle from Motorpoint

13. Juni 2026
Bewertet mit 4 von 5 Sternen

Motorpoint Motherwell

Sold my car to Motorpoint in Motherwell, I was offered an initial price based on the information. I was some was sceptical and even though I had an appointment to sell the car, I was prepared not to go through with the deal. Having previously dealt with WBAC, I expecting the same tactic - basically wanting a showroom condition car for the price they quoted. To be fair, Stuart at Motherwell was honest from the start and the price agreed was only a few £ less that the internet price and that was simply because of the additional miles.

The paperwork and handover was smooth and the money was in my bank within 15mins along with a confirmation from the DVLA to say I was no longer the registered keeper of the vehcle.

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Motorpoint

The customer service by this company after purchasing a car is a shambles, when purchasing the car i mentioned the same mark multiple times, after going back multiple times with paint work damage they would just buff it out and send me away but when I came back to make an official complaint apparently paint work damage is “within their standards” I’ve contacted multiple people within the Motorpoint company and had no reply from anyone. In future I’ll take my business elsewhere.

26. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Insist all details are checked!

After having all the details checked manually, including the mileage, specifications, battery health and first registration we went to collect this MG ZS EV reg HW73NNB
We are lucky that we insisted on a copy of the battery health report - this was showing 87% not 95% which for a car just 2 years old is significant degradation and only 120 miles range showing when fully charged. They have relisted without updating the correct battery health. AVOID!

27. Juni 2026
Bewertung ohne vorherige Einladung
Motorpoint-Logo

Antwort von Motorpoint

Thank you for your review. I am truly sorry to hear about your disappointment regarding the battery health of the vehicle. We understand your concerns and appreciate you bringing this to our attention.

Thank you
Motorpoint

Bewertet mit 5 von 5 Sternen

10/10 Experience

Sean was very helpful throughout the whole process front start to finish at the Birmingham branch. I recommend all services he provided.

19. Juni 2026
Motorpoint-Logo

Antwort von Motorpoint

We're so happy to hear you had such a positive experience with us and found our team member helpful throughout the process. We appreciate your recommendation!

Thank you
Motorpoint

Bewertet mit 5 von 5 Sternen

Very good service

Very good service. Friendly, courteous and knowledgeable team.

15. Juni 2026
Motorpoint-Logo

Antwort von Motorpoint

Thank you for the great feedback Susan! We'll be happy to let the team know

Bewertet mit 5 von 5 Sternen

Faultless

Cannot fault the service I received at all. Staff were lovely and the process of buying my new car was so easy.

16. Juni 2026
Motorpoint-Logo

Antwort von Motorpoint

We're so pleased to hear you had such an easy car buying process and that our staff were lovely. Thank you for your wonderful feedback!

Thank you
Motorpoint

Bewertet mit 5 von 5 Sternen

The staff are so helpfull

The staff are so helpfull. They are always polite and fair. Ive found after buying 3 car from Burnley Motor Point. Its always been a good experiance. The only motor park that realy cares about its customers.

20. Juni 2026
Motorpoint-Logo

Antwort von Motorpoint

We're so pleased to hear about your consistently good experiences with us, especially that you feel cared for as a customer. Thank you for your continued loyalty!

Thank you
Motorpoint

Bewertet mit 5 von 5 Sternen

New car

This company were very helpful and courteous when I purchased my new car.

23. Juni 2026
Motorpoint-Logo

Antwort von Motorpoint

Hi Steve,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience in store with our lovely team and will be sure to pass your comments on to everyone involved.

Thank you again for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bewertet mit 4 von 5 Sternen

GOT THERE EVENTUALLY

The initial contact was at times frustrating, dealing with different people.
Trying to move a vehicle was fairly easy when I asked if motorpoint wanted to sell the car.
The actual collection of the car in time allocation needs to be longer.
I spent the following three days on Utube finding things out that should have been explained at the dealership.

25. Juni 2026
Motorpoint-Logo

Antwort von Motorpoint

We appreciate you sharing your feedback. We are sorry to hear about the frustrations you experienced with initial contacts and the collection process. We understand your concerns regarding the time allocated for collection and the need for more comprehensive explanations. Your insights are valuable as we continuously work to improve our services - so thankyou for this.

Thank you
Motorpoint Newport

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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