We couldn’t be more pleased with the customer service we received when purchasing our new car today. We were helped and advised by Ashton Nuttall. Nothing seemed too much trouble for him . He... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Charlie was attentive throughout the whole process. I already had a car in mind that I had spotted at another Motorpoint branch and he explained clearly how the process of transportation worked. He ke... Mehr ansehen
Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... Mehr ansehen
Unternehmen hat geantwortet
On seeing our car on the internet we called Motorpoint. Elliot was superb, went through everything clearly and didn’t rush us. We picked our car up and the staff were very efficient and did all the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Vom Unternehmen geschrieben

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Kontaktinformationen
Motorpoint Chartwell Drive Derby, DE216BZ, Derby, Vereinigtes Königreich
- 01332 426351
- customercare@motorpoint.co.uk
- motorpoint.co.uk

Over 1000 new cars every week
Bittet Kunden um Bewertungen
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Antwort von Motorpoint
No pushy salesman following our every…
No pushy salesman following our every move and when we did decide to buy Jai was brilliant have and will recommend Moterpoint to friends and family 👍
Everything was good but 2 points I…
Everything was good but 2 points I would like to highlight.
1) There was a very small point out on the right front bumper. I asked one rep and he said that They would touch up the paint but the sales lady called someone and siad that it can not be done.
2) The least courtesy should be have paper floor mats to cover the shoes.
I bought an £11,500 car from Motorpoint and they didn't even wash the car and put even paper floor mats before delievering. They just wiped it down. I found this to be extremely unprofessional. Sales experience was good but these small things made me uneay.

Antwort von Motorpoint
Very Easy to purchase the vehicle love…
Very Easy to purchase the vehicle love walking around cars without being pressured for the sales team and picked the car i want staff very helpful
Cheers
As soon as I picked up the car and took…
As soon as I picked up the car and took it back home I noticed the car had sum bits missing i went back and was told that was the way the car came in as this is dealer talk how don’t care after they take the money and I would never advise anyone to purchase a vehicle from Motorpoint
Motorpoint Motherwell
Sold my car to Motorpoint in Motherwell, I was offered an initial price based on the information. I was some was sceptical and even though I had an appointment to sell the car, I was prepared not to go through with the deal. Having previously dealt with WBAC, I expecting the same tactic - basically wanting a showroom condition car for the price they quoted. To be fair, Stuart at Motherwell was honest from the start and the price agreed was only a few £ less that the internet price and that was simply because of the additional miles.
The paperwork and handover was smooth and the money was in my bank within 15mins along with a confirmation from the DVLA to say I was no longer the registered keeper of the vehcle.
Motorpoint
The customer service by this company after purchasing a car is a shambles, when purchasing the car i mentioned the same mark multiple times, after going back multiple times with paint work damage they would just buff it out and send me away but when I came back to make an official complaint apparently paint work damage is “within their standards” I’ve contacted multiple people within the Motorpoint company and had no reply from anyone. In future I’ll take my business elsewhere.
Insist all details are checked!
After having all the details checked manually, including the mileage, specifications, battery health and first registration we went to collect this MG ZS EV reg HW73NNB
We are lucky that we insisted on a copy of the battery health report - this was showing 87% not 95% which for a car just 2 years old is significant degradation and only 120 miles range showing when fully charged. They have relisted without updating the correct battery health. AVOID!

Antwort von Motorpoint
10/10 Experience
Sean was very helpful throughout the whole process front start to finish at the Birmingham branch. I recommend all services he provided.

Antwort von Motorpoint
Cracking service

Antwort von Motorpoint
Members of staff helpfull,made buying…
Members of staff helpfull,made buying new car easy and quick.

Antwort von Motorpoint
Faultless
Cannot fault the service I received at all. Staff were lovely and the process of buying my new car was so easy.

Antwort von Motorpoint
The staff are so helpfull
The staff are so helpfull. They are always polite and fair. Ive found after buying 3 car from Burnley Motor Point. Its always been a good experiance. The only motor park that realy cares about its customers.

Antwort von Motorpoint

Antwort von Motorpoint

Antwort von Motorpoint
GOT THERE EVENTUALLY
The initial contact was at times frustrating, dealing with different people.
Trying to move a vehicle was fairly easy when I asked if motorpoint wanted to sell the car.
The actual collection of the car in time allocation needs to be longer.
I spent the following three days on Utube finding things out that should have been explained at the dealership.

Antwort von Motorpoint
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