Motortrustuk Lancaster Bewertungen 

Really good experience the staff were very helpful.

After travelling to near the bottom of England for a car that let us down, we came to our local Motor trust and chatted with Nathan. He took us through the car that stood out to us the most. Nathan has been a great salesman and he has taken care of us from start to finish - we also had assistance with the handover from Chad who was really thorough and professional! We would recommend this company over and over!

Easy, transparent and professional.

We’re very happy with the kind service Chad has provided us. He has made our experience very relaxing and stress free. Thank you Chad 🙂

Excellent service from Connor. Didn’t try to sell me a car that wasn’t right for me, but helped me make an informed decision on a car that was

I left a message via their internal notification system to receive a call back and did not hear anything from them. My partner also had exactly the same issue from their Haslingden Branch. We will not be using their service/company in thevfuture.

Paul was great, very attentive and happy to answer all questions. Very happy with the service from all staff involved.

Great dealership with a large range of cars to look at. Nothing was to much trouble and Paul was very accommodating in helping us look at numerous cars, with 3 noisy children in tow. The whole process was seamless with great communication

Great help by Paul Bennett, very helpful and knowledgeable. Would definitely recommend, thanks again.

Paul was very professional. Fair price on part exchange and nice to deal with someone who has the authority to agree prices.

Chad was absolutely brilliant was super helpful if I had any question and got it sorted very quickly couldn’t ask for better service

Bought a Tucson from Conner and he has been brilliant throughout the process. The car looks great and we are very happy with the experience received

Really friendly and helpful, answered all questions I had and made getting my next car easy, rang up on a Friday and picked it up the following friday

Paul was really helpful, and informative. No pressure. Great service.

They sold us a Tiguan and we had to take it back to the garage the day we bought it they claimed they have fixed the problem we have had it approximately 24 hrs and the problem has reoccurred already we paid for the extra 3 years cover and they don't seem bothered

Dealt with Chad, great communication from start to finish. Highly recommend and will definitely use again 👍

Paul was with us from the start from choosing the car to purchasing our choice very informative answering any questions we had and corresponded with us throughout will be back when we need to update in future

Great service,Chad was very attentive and made sure we were looked after throughout the full buying process.

I had the worst car-buying experience at this dealership. I was very close to being scammed.

At the beginning, they showed me a vehicle that had many cosmetic and mechanical issues. They told me that the car had just arrived at their dealership and that they would never deliver a vehicle in that condition because they cared about their reputation. They asked me to complete the purchase process, pay a deposit, and give them two weeks to fix all the mechanical and cosmetic problems.

After two weeks, they contacted me and said the car was ready. I told them I would come with my own mechanic to inspect and test the vehicle before accepting it, and they said there was no problem.

When we arrived, the only thing they had done was replace the tyres — and even those were used tyres that still had problems. Apart from that, the vehicle was basically in the same condition as the first day. It had serious mechanical and safety issues that any proper inspection would have failed. I honestly don’t understand how this vehicle passed its MOT.

When I pointed out that nothing had really been repaired and that they were trying to deliver the same vehicle, they denied everything. They said I had already seen these issues on the first day and that I should have made my decision then. They refused to accept that they had promised to fix the problems and they even refused to refund my deposit.

After a lot of arguments and stress, they finally agreed to return my deposit, but said it would take a month. After around 40 days and many follow-ups, I finally received my money back.

This was by far the worst experience I have ever had with a dealership. Many of their vehicles are priced higher than other dealerships, but the attitude and behaviour of the staff were extremely disappointing.

I would not recommend anyone to buy a car from this dealership.

Paul’s been fab! Very helpful and answered all the questions I’ve had.