I had a terrible experience with my second and final purchase with MSblue. I ordered a silver ring with lab diamond and lab emeralds but I received a silver ring with rose gold plating. And when I che... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently received a stunning wedding ring from MSBlue Jewelry, and I couldn't be happier! My husband surprised me with this beautiful piece, which even has a personalized engraving. I've received co... Mehr ansehen
The jewelry quality and craftsmanship exceeded my expectations. This was my second order, and I'm just as impressed as the first time. I wear these pieces daily, and they still look flawless. Just a h... Mehr ansehen
Both my wedding band and engagement back up ring are beautiful. I love them and for the price the quality is awesome. I dont take off my rings and have had one of them for almost 2 years and they look... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Diamonds with A Promise Celebrating life's milestones with timeless craftsmanship, meaningful connections, and lasting impact.
Kontaktinformationen
3422 Old Capitol Trl, Ste 348, 19808, Wilmington , Vereinigte Staaten
- +1(213)3974916
- service@msblue.com
- msblue.com
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was very skeptical of this website…
I was very skeptical of this website and buying a ring from a site I’d never heard of but the craftsmanship, quality, and price is absolutely amazing. I’m so satisfied with the ring and customer service. Thank you so much!
AMAZING!
My boyfriend now fiancé & I have been looking on several different websites trying to find a unique ring & MS Blue knocked it out of the park! I have gotten so many compliments in the last week! It’s amazing & I love it!
Do not order from this company
I ordered what I though were a medium to large size white gold hoops with lab grown diamonds. The picture on the website made each Diamond to like approx a quarter of a carat and there were 6 or 6 diamonds in each hoop. Earrings arrivesd, The hoops were the size of my pinly nail and the diamonds were practically invisible. I contacted customer. They refused to provide a refund as they claimed they were custom ordered. Seriously? When I told them how misleading the photos were they refused to contact me. So now For $500 I am the proud owner of a pair of earring suitable for a 2 year old!
They are unfair, misleading and unreasonable.
Stay away!

Antwort von MSBLUE Jewelry
This is such a beautiful ring
This is such a beautiful ring. I was shocked by the quality, it's more amazing than I expected. I will definitely be purchasing more items.
Please don’t waste ur money like I did
Please do not order from this company. The product pictures are misleading. I admit you get what you pay for. I was very disappointed with the thickness of my ring. Customer service said they would send me a new ring that was thicker. But didn’t explain they wanted me to return the old ring. Even though their website says they don’t return “ Custom” items. And it’s shady to call engraved items custom anyways.
Unlike other jewelry companies, I can’t find the owner online. Shipped from China when I told him I felt misled. they told me personally “we have branches globally, including in Singapore, Thailand, and Hong Kong.” Still sidestepping They shipped from China.
I ended up buying a second ring elsewhere. Extremely disappointed

Antwort von MSBLUE Jewelry
my ring
Although it seemed like it took forever to receive my ring......it is absolutely stunning! I would take this over real diamonds any day! The workmanship is impeccable and the clarity of the stones is perfect! No one would ever know it wasn't real diamonds! I ordered on 4/27/24 and received on 5/16/24.
Great communication regarding delivery.
Great communication regarding delivery.
Ring is beautiful
Ring is beautiful. Shipping was a little long, but ring was engraved and came from the US, so can’t really complain. Super happy with my purchase!!
Horrible experience
I placed an order for earrings on April 25, 2024. It’s May 14th and I have not received my order! However, I received this survey to rate the earrings! This has been a terrible experience!

Antwort von MSBLUE Jewelry
The rings from this company are a bit…
The rings from this company are a bit more expensive than the rings I bought on Amazon, but when compared together, the quality is really good and exquisite.

Antwort von MSBLUE Jewelry
They are refusing to give me a refund…
They are refusing to give me a refund on something I did not receive !!!!!
I was sent the wrong item
I was sent the wrong item. Customer service was difficult to get ahold of. They made me print off a label and return the item that they had incorrectly sent before they would send me the correct item. They didn't give me any sort of discount for them screwing up my order and me having to wait several more weeks to get my item. I’m still waiting and have no ETA on when it will arrive. I’m super disappointed in the company and hope the quality of the product is what they say it is. Absolutely ridiculous.

Antwort von MSBLUE Jewelry
Engagement ring
Wow I am so excited and amazed about how beautiful and sparkly the ring looked. My fiance bought me the ring and proposed to me today. I can't stop looking at my beautiful ring. Will purchase the band ring and more.
Non-existent customer service. I need help!
I do not want to keep my purchase and I have emailed, texted and tried to chat to get a return authorization and mailing address to no avail. I do not know what to do and I am one very unhappy customer. This is ridiculous and so frustrating. Please help!

Antwort von MSBLUE Jewelry
I bought 3 items already from MsBlue…
I bought 3 items already from MsBlue and all purchased iteams are amazing. The quality of the rings and earrings are phenomenal. I will keep purchasing if my bank allows me too 😉
Third Purchase
This is the third purchase I have made from MSBLUE and it is just as beautiful as the last two. What a lovely product. I have plans to purchase some more jewelry in the future.
I really like some of MSBLUE's jewelry…
I really like some of MSBLUE's jewelry designs. I received the package and the ring is exquisite.
My wife loves this ring
My wife loves this ring. The size is just right and looks beautiful. This ring suits her perfectly.
Beautiful earrings!
Fast, quality, value. Helpful customer service. Couldn't be happier with my purchase from Msblue.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







