We were given the wrong address for the…
We were given the wrong address for the shipping terminal and had to look for the correct place for an hour. During this time the car got dirty so the pictures we took were useless;
We were given the wrong forms;
Attempted to upload the pictures on their system twice and system failed to accomplish the task both times;
The ETA kept being pushed further and further away and was revised numerous times;
The car was damaged and their system is designed to prevent customers from making legitimate claims.
Thumbs down all around.






