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MyCruise UK Bewertungen 

251
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The website allowed for filtering easily to find the ideal cruise, destinations, cabin etc. Quote was quick and the follow up call to confirm the booking was swift, efficient , helpful and friendly.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was considering booking direct with Norweigan but as our fiends had already booked through MyCruise we thought it safer to go to them to ensure the same arrangements . Nigel Pettitt was very helpf... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Unfortunately I don't know this young ladies surname but Amy was absolutely amazing. Sorting my individual needs out to allow me to do a solo cruise with my disability wasn't an easy task. She said sh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service, and what knowledge was lacking was quickly assisted by the lead sales manager, Emails were responded to as were telephone call backs. Ended up booking with Mycruise due to them co... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kreuzfahrt-Reisebüro
  2. Kreuzfahrtgesellschaft
  3. Reiseveranstalter
  4. Reiseanbieter
  5. Reisebüro

Über MyCruise UK

Vom Unternehmen geschrieben

MyCruise is an independent travel agent working with all the world’s leading cruise lines. The company was originally established in Denmark in 2008 with a focus on arranging the world’s best cruise holidays. Now our UK team, launched in 2023 is based in the heart of the UK cruise industry, Southampton.

Our specialist cruise advisors are ready to provide you with the best possible advice and service to aid you in booking your next cruise holiday. Whether you wish to call, chat, email or drop into our local office we are here to help.

Price Guarantee

Our Price Guarantee means you won't find our cruises cheaper with any of our competitors.

If you find a cruise at a lower price with a competitor, we'll match the price immediately.

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

251 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(251)

76 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen
MyCruise UK-Logo

Antwort von MyCruise UK

Hi Farzana

Thank you for the kind words – we really appreciate it!
Glad we could help make things easy for you.

Best regards
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Family Holiday

Andy Little was a pleasure to work with. He was professional, dedicated and helpful in making the process easy and simple. Very helpful and highly recommend MyCruise UK.

15. Mai 2025
MyCruise UK-Logo

Antwort von MyCruise UK

Hi Ranjit,

Thank you for the great feedback! We're thrilled to hear Andy made everything smooth and easy. We’ll be sure to pass on your kind words – and we truly appreciate the recommendation.

Best regards
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Efficient and very friendly

Found Emma to be very friendly very helpful and not pushy.
Ease when discussing our requirements.
Will definitely use their services again.

13. Mai 2025
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Antwort von MyCruise UK

Hi Ruth,

Thanks a lot for the kind words! We're happy to hear Emma made the process easy and pleasant. We look forward to helping you again next time.

Best regards
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

My enquiry was felt with very…

My enquiry was felt with very professionaly at no time was I pressured everything was explained in detail. He was very helpful and patient with me while I negotiated the website.
I was more than impressed with the service

12. Mai 2025
MyCruise UK-Logo

Antwort von MyCruise UK

Hi Morag,

Thank you for the lovely review – it means a lot! We're so glad you felt well guided and never pressured. That’s exactly the experience we aim to provide.

Best regards
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, prompt advice, very good information about cruise and very friendly.

1. Mai 2025
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Antwort von MyCruise UK

Hi Colin,

Thank you so much for the kind words! it means a lot to us that you felt well taken care of.

Best regards
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Fantastic service! Great price

Sam went above & beyond in sorting out our fabulous cruise! So happy with the deal he done for us, better than we thought & will be our no 1 go too next year.
Brilliant team.

9. Mai 2025
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Antwort von MyCruise UK

Hi Peter,

What a joy to read your feedback – thank you! We're so pleased to hear that you were happy with both the service and the price, and it's wonderful to know that Sam went above and beyond for you. I’ll make sure he sees your kind words – it will mean a lot to him.

We’d love to help you again when it’s time to plan next year’s cruise!

Best regards
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

So easy and efficient

Andy made the booking incredibly easy providing all details and I got confirmation almost instantly. Definitely recommend them 😊

8. Mai 2025
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Antwort von MyCruise UK

Hi Janice,

Thanks a lot for the lovely feedback! We’re so glad to hear that Andy made the booking process smooth and easy!

We truly appreciate the recommendation – and hope to assist you again soon 😊

Best regards
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

I used MyCruise.co.uk to book a cruise…

I used MyCruise.co.uk to book a cruise for adults with disabilities and their carers. I spoke to Nigel who was super helpful and approachable. He gave me different quotes and deals to match our needs and got an excellent price too!!

Would 100% Recommend!

Thank you Nigel for all of your help!

5. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von MyCruise UK

Hi Hannah,

Thanks so much for the kind words – and for the lovely shoutout to Nigel! Great to hear he helped find the right deal for your group. I’ll be sure to pass it on to him.

We truly appreciate the recommendation!

Best regards
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

very helpful

found the perfect package thar suited our needs

7. Mai 2025
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Antwort von MyCruise UK

Hi Tony Powell,

Great to hear you found the perfect package with us – just what we aim for!

Best regards
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

1st Cruise experience

Fantastic service very helpful and patient with us to find our 1st cruise.
Everything explained throughly so we know what we can get for our budget.
Very informative of the area we want to go to and letting us know what the best excursions to go on.

28. April 2025
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Antwort von MyCruise UK

Hi Lisa and Ellie,

Thank you so much for taking the time to share your first cruise experience with us! We're delighted to hear that our team was able to guide you thoroughly throughout the process.

It means a lot to us that you felt well-informed, both in terms of budget and destination! We hope your first cruise turns into the first of many!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Good website

Good website . Easy to book

29. April 2025
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Antwort von MyCruise UK

Hi Chris,

Thank you for the kind words! We're happy to hear you found our website user-friendly and the booking process smooth – that’s exactly what we aim for.

Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Great service from Nigel

Great service from Nigel! Would definitely use them again.

22. April 2025
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Antwort von MyCruise UK

Thank you for the lovely feedback! We're thrilled to hear you received great service from Nigel – we’ll make sure he gets the recognition he deserves. We'd love to welcome you back anytime!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Friendly and Helpful

My experience of mycruise was a helpful and friendly agent who took me through the stages of my booking and made it easy. He told me to ring him if I had any query, which I did and he was just as helpful. He offered me the best price out of all the places I rang.

14. April 2025
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Antwort von MyCruise UK

Hi,

Thank you so much for your detailed and thoughtful review!

We're delighted to hear that our agent made the booking process smooth and stress-free for you – and that you felt supported every step of the way. It's great to know we could also offer you the best price.

Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Great customer service!

Nigel was very helpful and pleasant. He made the booking process so much easier. Thank you!

16. April 2025
MyCruise UK-Logo

Antwort von MyCruise UK

Hi Sena,

Wonderful to hear that Nigel made the booking process easy and enjoyable for you! We’ll be sure to pass on your kind words to him.

Thanks again – and we look forward to helping you again in the future!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Andy was superb very knowledgeable and…

Andy was superb very knowledgeable and an all round nice guy.

11. April 2025
MyCruise UK-Logo

Antwort von MyCruise UK

Hi,

So great to hear that Andy was superb and made a great impression with both his knowledge and personality! We'll be sure to pass along your kind words to him.

Looking forward to helping you again!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

The agent Nigel was very helpful

The agent Nigel was very helpful. He was patient to listen to our requirements and suggested plans to tailor make our cruise holiday

7. April 2025
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Antwort von MyCruise UK

Great to hear that Nigel took the time to listen and help tailor your cruise holiday to fit your needs! We truly appreciate the kind words and will be sure to pass them along to him.

Looking forward to assisting you again!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Very pleasant experience booking with this cruise company

Searching for a back to back Mediterranean cruise on my own was problematic because we had sailed to a lot of these ports before. The one cruise itinerary I had found was way over our budget. Nigel at MyCruise was marvellous in his efforts and very experienced. He found a cruise which was under budget and includes a 2 night stay pre-cruise at a 5 star hotel with transfers. Although we haven’t sailed yet, flights, hotel and cruise have been booked I have given 5 stars because this was a very late booking, about 6 weeks before we sail and Nigel worked very hard to find us this deal. No question was too big or too insignificant for him to answer and he has great customer service skills. If all goes well I will be using MyCruise as my choice of agent.

28. März 2025
MyCruise UK-Logo

Antwort von MyCruise UK

Hi Sharon,

What a wonderful review—thank you so much! We’re thrilled to hear that Nigel was able to help you navigate the complexity of finding the right back-to-back cruise. A 5-star hotel with transfers and everything under budget? That’s a win!

We hope your upcoming trip is fantastic, and we’d love to be your go-to for future cruise adventures!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Easy communication

29. März 2025
MyCruise UK-Logo

Antwort von MyCruise UK

Thanks for your feedback! Great to hear the communication was smooth and easy – just how it should be.

Looking forward to assisting you again!

Best regards,
Gustav // MyCruise

Bewertet mit 5 von 5 Sternen

Great service

Great service. Very friendly and informative. I was a bit scared to do it myself online so I got great help and lots of patience from the advisor

2. April 2025
MyCruise UK-Logo

Antwort von MyCruise UK

So lovely to hear you felt supported throughout the process! Booking a cruise can be a bit daunting, so we're really glad our cruise consultant could guide you with patience and clarity.

Wishing you an amazing trip!

Best regards,
Gustav // MyCruise

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