Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My Eye Gems is the online destination for luxury eyewear, where exclusive craftsmanship meets uncompromising customer care. We redefine the online shopping experience—merging exclusive designer collections with bespoke customization, all from the comfort of your home. Explore curated pieces from world-renowned fashion houses or design something truly personal with our customizable frame options. Unsure of your choice? Our Virtual Try-On tool makes it easy to find the perfect pair before you commit. Need guidance? Book a virtual styling session with one of our experts to discover frames that enhance your features and reflect your aesthetic. Because, like fine tailoring, eyewear should be made to suit you. Even if you're not shopping for something new, we’ve got you covered. Our in-house lab offers meticulous repair and maintenance services—from replacing nose pads to restoring a beloved pair with a flawless polish. At My Eye Gems, we believe luxury eyewear deserves a luxury experience—whether you’re investing in your next statement piece or preserving a favorite classic. All with concierge-level service, just a click away.
Vereinigte Staaten
4,5
15 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely five star service. The team
Is highly efficient and responsive. They were able to immediately assist when the order was lost under UPS care. They replaced and communicated effectively. I would absolutely buy and recommend MEG for your eyewear needs or wants.
Antwort von Myeyegems
Thank you, Randall! It was our pleasure. We hope you are enjoying your beautiful new frames.
Seamless and friendly customer service experience with the My Eye Gems team! Especially the after my first purchase because I ended up needing to exchange because the first pair I chose was too big for me. The team went above and beyond, and I'm thankful it was a smooth experience from beginning to end of the entire process. Thank you for helping me my first online experience for a pair of JMM, and I love my new pair of sunglasses.
Antwort von Myeyegems
Thank you for your kind words, Helen! We are so pleased to hear you love your new JMMs.
I really enjoyed the collaborative process working with the specialists at MEG. I felt involved and valued every step of the design process. My eye wear arrived customized to me and in a timely fashion. I love my Eyewear and will be using MEG again for sure!
Antwort von Myeyegems
John, we are so thrilled to have been a part of your Cartier Custom by MEG journey. Your feedback means the world and we are always here to offer our assistance.
Seamless from start to finish! I felt special and LOVE my new glasses!
Antwort von Myeyegems
Chizoma, it was such a pleasure working with you. We are thrilled you love your eyewear and we will always be here if you ever need assistance in the future.
Antwort von Myeyegems
We so appreciate you!
Repeat customer here, thank you again for the wonderful service and selection. Quick shipping, very thoughtful and secure packaging, and, of course, incredible selection. I'll be back for more!
Antwort von Myeyegems
Rushad, thank you for taking the time to share your experience. It was truly a pleasure being a part of your eyewear journey. We look forward to welcoming you back whenever you need us.
Perfect 10 Cartier!
I was recommended to get Cartier from My Eye Gems. I got the most incredible pair for my husband, they went above and beyond to make sure it was perfect. Oh, and the cuts on the glasses.. I mean they know what they’re doing!!!!
I came across MyEyeGems by chance while searching for a very specific pair of sunglasses and to my surprise, they had the last one in stock.
Before placing the order, I called the number listed on their website and was warmly greeted by Lana, who walked me through the entire process. The customer service was truly exceptional.
When the sunglasses arrived, they were in flawless, scratch-free condition clearly handled with care.
After that first purchase, I didn’t hesitate to place a second order, and I plan to continue shopping with them going forward.
I trust and have the peace of mind that every pair I receive has been thoroughly inspected before shipping, and if there’s ever an issue, they’re more than willing to fix it.
In fact, I had purchased another pair from a different optician that unfortunately arrived with scratches and hairline marks on the inside of the frame. Disappointed, I reached out to Lana, even though I hadn’t bought that pair from MyEyeGems and without hesitation, she said, “Yes, we can help.”
For me, quality products are everything, but exceptional customer service is just as important.
That combination is what turns a one-time buyer into a loyal customer. I highly recommend MyEyeGems!
The customer service and stylist assistance at My Eye Gems was top notch. The selection was incredible, and not only did they find the perfect pair of glasses for me, but they went above and beyond to make sure that everything about the experience was smooth and hassle free. I will return to them again and again and refer all my friends and family.
Wonderful customer service and a great collection! This is a go to for me and my friends. We love all the options they provide and their knowledgeable staff.
the response time is great, i had a few questions about getting my glasses fixed and they directed me to the maintenance and repair concierge and all i had to do was fill out a little form and attach pics! They got back to me with a quote in the same day. Will definitely use again for my other frames.
The employees were so patient and kind :)
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
