Ever since purchasing from face dr I have been super happy with the service provided. I was concerned about it being online compared to my usual experience I have in a salon for consulataions but i wa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently came across my face Dr. Immediately they were very accommodating. I had a video consultation with Beth who was happy to see me straight away!! She was lovely, informative and taught me a lot... Mehr ansehen
My skin has never looked better,I'm getting lots of compliments,I use Zo Skin products.I have received initial consultation and advice and recommendations on which products to start with.Orders are al... Mehr ansehen
Today I booked a video call with Paula Coombs at 11am which I never received, I then booked another one for later the same day, to see if I would have better luck, but I did not receive that call eit... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Book a free video skincare consultation, receive a customised product treatment plan and start your journey to better skin.
Kontaktinformationen
Vereinigtes Königreich
- hello@myfacedr.com
- myfacedr.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always great products &service
Face Dr provide an excellent service…
Face Dr provide an excellent service and are always on hand for advice regarding my skin. I have been using the ZO range for about two years now and am constantly getting compliments on how my skin looks. Am approaching 50 and honestly my skin has never felt better. I have been recommending Face Dr to all my friends.
Excellent service and speedy delivery
This company is amazing. They give free advice via a video or phone call.
Items arrived, beautifully packaged the next day.
Thank you so much to Beth for all the help!
Please avoid, found better treatments else where
Disgusted how I was treated.
Face Dr
Truly shocking, avoid, I booked a month in advance for the consultation, during the time I kept getting emails daily, hounding for me to buy skin creams, any excuse for an email I received, but my aim was the 2pm consultation time, I received an email 2 hours before the appointment to say they can not do the appointment at 2pm, the email then proceeded to give me alternative times.
Unfortunately I did not have the time, I checked Face dr for new availability and it turns out I could book her at every other time then my 2pm slot, if this is the type of service I am going to receive before I walk through the door why would I spend my money here.
There are so many clinics and online companies that are better and I have no doubt cheaper than Face dr, please avoid and look elsewhere. Save your money and time in dealing with this company.
Amazing customer service
Amazing customer service, fantastic products, great advice and next day delivery. Wouldn't go anywhere else for my skincare products.
Go to for any products!
All the consultants are so lovely and helped with any enquiries I had. My skin had a sudden change due to lifestyle so I asked for some advice - I heard back from the consultants via email within 48 hours and they helped tailor my routine. It’s was super easy to order/replenish the products with next day delivery! Will definitely be ordering again and thank you for the amazing service.
I wrote a negative review but I tried…
I wrote a negative review but I tried to delete it but can’t find the review located in my trust pilot account.
Beth got back to me. It is all good now.
Today I booked a video call with Paula…
Today I booked a video call with Paula Coombs at 11am which I never received, I then booked another one for later the same day, to see if I would have better luck, but I did not receive that call either. I thought lets try some where in the UK, because previously I have used Spruce Micro in America, yes they do get results, but I just wanted to try a company in the UK, but I don’t think Face Dr want my business, so I will look elsewhere. I even tried calling them by Whats app, and messaging them on whats app too, I did not even get a reply.
Very helpful and knowledgeable
I got in touch with Julia at Face Dr to help me find a solution to ease my painful acne. Julia put me on a skincare regime to try for 16 weeks. After 16 weeks, my acne has disappeared, my scarring is much less visible and I feel so much more confident in myself. I cannot recommend Face Dr enough 💕
Friendly and knowledgeable team
Contacted myfacedr and spoke with Beth about my skincare regimen. Need a boost to even out my skin tone and as I don’t have much time I needed skincare that would be quick and simple but effective and Beth helped me no end. Would definitely recommend
Great help
I had to ask for a bit of advice before buying, I'm brand new to skincare, but since hitting the big 40 thought I'd treat myself and start getting a good skincare regime. What a great help the team were. Would absolutely recommend x
Not replying to my last emails
When i first contacted Face Dr I got a quick response from them; we had a phone chat for about 7 minutes where we discussed my daily face care routine.
Before placing an order they kindly advised me on the expiration date of the products I was going to purchase.
Later on I emailed them (3 times with attached photos of my face) and sent a message on whatsapp regarding purchasing another product that i was not able to buy and they never replied. I guess this product is not sold for everyone but at least they could have explained it instead of ignoring me.

Antwort von myfacedr.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







