Wish I could give zero. The bulk of the reviews are correct. You pay your money and don't receive goods. Can't contact them. Only email, no phone. We only paid less than £20 but there's no chance o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If I could give a No Star review I would. My Order No 7782 (Ordered 31st October 2024) still hasn't arrived or even been dispatched despite the 2 - 4 day delivery time specified. Despite emailing... Mehr ansehen
80th BIRTHDAY CYSTOCRAFT BUTTERFLY I ordered at the last minute as a little extra for my mum's 80th Birthday, then I read the reviews here and feared the worst ! Ordered on Friday, dispatched Tues... Mehr ansehen
Ordered 4 candle holders 7th may. Never recieved item!! I contacted them 4 times on their website- no response SHOCK! I called my bank to refund the amount. Don't bother ordering from this sho... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Looking for a novelty gift or personalised gift check out our gift ideas today. If your looking for Birthday gifts, Anniversary gifts, Wedding gifts or a gift for any occasion you will find it here. Next day delivery is available on majority of our products. 1000s of products available. Buy a special gift, today.
Kontaktinformationen
Unit 25 Kingwood, HU7 3AB, Kingston Upon Hull , Vereinigtes Königreich
- sales@myhappymoments.co.uk
- myhappymoments.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
I wouldn’t give this a star if I could
I wouldn’t give this a star if I could! Ordered an item in June, still not received it and have emailed them and used the contact page on website and still heard nothing! Absolutely shocking customer service. You take my money then I don’t hear from you. Disgusting
I was extremely happy with my purchase…
I was extremely happy with my purchase it was exactly how I hoped it would be.
It was well packed to ensure no damage would occur during posting.
Although they quoted 3 to 4 days for dispatch I asked if this could be improved as I had ordered it late for an upcoming birthday present.
They advised if I could pay a little extra they would dispatch it in two working days which I was happy to pay the extra and I received it next day.
Can’t thank them enough for helping me out and getting it to me in time to give it to my brother for his 75th birthday and he was also delighted with it.
Would definitely buy from them again
DO NOT ORDER FROM THIS COMPANY
Didn't receive order. Wish I checked reviews here first. Getting no response from them.
Fraudulent company
Fraudulent company. They take your money, don’t dispatch the goods or respond to any correspondence
False advertising of "Engraved" products
They're selling "Engraved" products that are just printed (I have screenshots to prove it, before they changed product names). The end result appears to be a much lower quality product than what you would expect (not LOW quality, just LOWER quality). They will not accept (or are too stupid to realise) that they shouldn't be selling them as "engraved" and will not refund. Reported to trading standards and shopify.

Antwort von My Happy Moments
Good luck getting a response
Placed my order on 2nd July - Order #8821. It was a personalised so emailed them and no response. Emailed again - no response. Emailed again - no response. Asked for a full refund - no response.Happy to take your money but nothing in return. DO NOT USE THIS WEBSITE!
Good quick order.
Avoid at all costs
I bought an item from them on 21 May 2025 and they took payment straight away but immediately when I clicked on the confirmation it said the order was cancelled. I've contacted them via FB Messenger which seems the only way I get a rare reply, and the last timeframe they told me to expect a refund was on 11 June and said it could be up to 5 days. It's now 28 June 2025 and still no refund. Avoid buying from them at all costs.
No delivery
Ordered item, received confirmation email and can see order online as confirmed. However 3 weeks later item has still not been delivered, delivery said 2-4 days.
Tried to contact the company via online form but no response!
Very happy with paperweight ordered was…
Very happy with paperweight ordered was much nicer than I was expecting, fast turnaround, thank you
My unhappy moments
A few weeks ago I ordered a small ornament from 'my happy moments' and since then I have received nothing - no ornament, no information (e.g. that the item is out of stock) and in spite of many messages, no refund. Not really a good way to run a business, I'll certainly never order from here again
If I could give 0 I would
If I could give 0 I would. Ordered item and they took the payment..........then nothing. No item, no response to any of my emails. This site is a con. DO NOT USE IT.
No issues with order whatsoever
80th BIRTHDAY CYSTOCRAFT BUTTERFLY
I ordered at the last minute as a little extra for my mum's 80th Birthday, then I read the reviews here and feared the worst !
Ordered on Friday, dispatched Tuesday and delivered on the Thursday, absolutely no issues and my mum loved it.
NEVER RECIEVED ORDER
Ordered 4 candle holders 7th may. Never recieved item!!
I contacted them 4 times on their website- no response SHOCK!
I called my bank to refund the amount.
Don't bother ordering from this shop!
Disgusting none existent customer service.
Absolute waste of my time.
What a joke.
Really pleasantly surprised
Really pleasantly surprised. Ordered an engraved watch, the watch was beautiful, the engraving was perfect and the recipient was made up. So reasonably priced and quick delivery. Will look here first for any personalised gifts
Don’t expect to receive what you order!
Ordered (#8471) some toy planes on April 12th. Supposed to be 2-4 days delivery. Still not arrived. I’ve had email contact but not heard anything since they asked me to confirm my address - 3 days ago! Not good.
Ordered in March and still haven't…
Ordered in March and still haven't received and no one is getting to me!
I have emailed 8 times, contacted on instagram, and used the online contact form twice and NO reply and 1 month 1 day ago I ordered the item which would apparently arrive in 2-4 days! I am beyond fuming and would rate zero if i could.
Ordered on the 10th March and haven't…
Ordered on the 10th March and haven't heard a thing since!!
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