MyHost Bewertungen 

I got (good) technical support on a Saturday!

My questions were answered in detail and everything made clear on how we can continue until our business is sold.

Excellent customer service

Dealing with real people who could understand real situations and could communicate effectively, and most importantly deliver great service

Although my ticket request was low priority (my choice), I got a response back within minutes!
Not only a fast response but my query was resolved immediately.
All that on Kings Birthday Holiday too!!

You managed to find what was at the cause of a display issue that had me stumped and others scratching their heads.

Prompt and clear responses to technical questions. Simple setup of domain name records. Well organised website.

I noticed an email had gone to the spam folder on one of my regular senders. I was not sure how to trust the email. I emailed the support team late in the evening, I received a very friendly reply about 20 min later. The support staff explained why this may have happened. They provided easy instructions on how trust the email in trusted emails in spam filters. Now I know for next time. Great service since joining.

Excellent customer service. Really responsive and prompt. And they explained things clearly at every step. This is probably all normal stuff but unfortunately it's quite rare so very exciting to find it.

Answered the phone within seconds.
Polite and diagnosed the problem
Fixed the problem quickly

I was looking for a new email hosting provider as my current one only offered a small amount of storage for our email accounts. We were constantly deleting emails in order to keep receiving more emails. This was proving time-consuming. I was researching companies who offered email boxes but not many had umlimited storage. I came across My Host. I looked at the reviews and all seem to be quite positive. In particular the return time for support questions was quite reasonable. So I called the sales teams at My Host
They were very helpful in providing useful information.
I decided to go with My Host. I ended up going with the web hosting small plan . This provided the unlimited email accounts. And also provides two websites if I required this later on.
The initial setup was fairly straightforward. I realise there were some more issues going with com.au domain. But the support staff were great and we’re able to get the name set up with out any issues. They kept me up to date with progress Once I was up and going I was able to start using the email accounts. The setup was pretty straightforward through the cPanel. What I was impressed mostly was that I was able to send a link to an email address and the set up on the iPhone and iPad was extremely straightforward.

So far I’m very happy with the service.

Quick responses and helpful and patient with all my beginner questions.

I know it is difficult for most people to explain something they have grown up with namely the relative simplicity of programming etc. to many of us that have had to figure out problems ourselves, because of the deep-seated idea of if its easy it cant be right, if medicine tastes nice it cant be any good etc etc. I have never spoken or dealt with anyone at MY HOST that made me feel they thought they were dealing with a idiot.

Very friendly, helpful and prompt service

Accurate and efficient help

Absolutely fantastic customer service. They were able to sort out all of my issues almost immediately after an issue caused by my own fault.

Ive been using myhost ( formally kiwiweb host,) for many years and have found the service reliable and the team easy to deal with. I’ve only just closed down my website and relinquished my domain as I’m retiring.
Thank you team😊
Rob Walker