No after-care whatsoever. Be careful the company would charge 250 pounds for 5-minute after care which is totally unjustified. Money digger with zero genuine care for the customers. The follow-up from... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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No after-care whatsoever. Be careful the company would charge 250 pounds for 5-minute after care which is totally unjustified. Money digger with zero genuine care for the customers. The follow-up from... Mehr ansehen
Unternehmen hat geantwortet
Excellent service from MKW Surfaces Ltd. Jesus and his team were professional, friendly, and very easy to deal with. Communication was great, the worktop looks fantastic, and everything was comple... Mehr ansehen
MKW have been our go to for many years now, we’ve moved a few times and each time have needed a new kitchen top and each time they’ve been brilliant, going the extra mile to help and support us throug... Mehr ansehen
Unternehmen hat geantwortet
we had neolith very expensive worktop that was discontinued. We had it fitted 5 years ago but due to the previous company not doing the best job it ended up cracking. These guys sourced the last piece... Mehr ansehen
Welcome to MKW Surfaces—Where Your Vision Comes to Life At MKW Surfaces, a family-owned business rooted in empathy and integrity, we understand that choosing the perfect work surface is more than just a transaction—it's part of creating your dream space. We pride ourselves on understanding our clients' needs intimately, guiding every decision with unparalleled care and attention. Our goal isn't just to maximize profit; it’s to deliver flawless service, ensuring your experience is free from inconvenience or stress. Deciding on the Perfect Material for Your Project: Simplified Choosing the right material for your renovation can be daunting with so many options at your disposal. That's why we're here to simplify the selection process. Whether you're considering marble's luxurious veining, granite's heat-resistant toughness, the durability of quartz and Dekton, or the unique properties of porcelain and limestone, we guide you smoothly through your decision-making journey. Our commitment is to demystify the process, empowering you with knowledge and confidence. Why Choose Us? Personalized Guidance at Your Fingertips We believe in the power of personalized advice tailored to your specific needs. Our experts are available for one-on-one consultations via video call or phone, ready to provide transparent and supportive guidance without sales pressure. We're here to highlight the pros and cons of each material option, helping you make the best choice for your project. Your Journey, Our Expertise From initial selection to final decision, our team accompanies you at every step. Our service extends beyond the purchase with an aftersales program designed to simplify your life. We ensure you know how to care for your chosen materials, guaranteeing their longevity and beauty. The Bottom Line Your project deserves the best, and so do you. Let’s make the decision-making process less complicated and more enjoyable. Contact us today at mykitchenworktop.co.uk to start a conversation that could transform your project's future. Join the many satisfied customers who have made their vision a reality with MKW Surfaces.
Suite 1670, Fergusson House, 124 City Road, EC1V 2NX, London, Vereinigtes Königreich
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Marina and Lana and the MKW team were so helpful and our kitchen surface looks amazing. Thank you!
It is the second time we have used MKW Surfaces. They are always so friendly and happy to discuss options and provide advice. The quality of their work is excellent, fast turnaround and at a good price point in comparison to other companies that quoted. I’ll definitely use them again.
Production Turn around time of the stone work tops and the precision fitting and excellent installation
I am very pleased with my new worktop. The team provided different options based on the stock availability on very competitive price! The templating and installation had no issues and the joints are barely visible. Overall fantastic value for money and very quick turnaround. Highly recommended, especially the fitter Ion. Many thanks.
I had a really positive experience buying a quartz CRL Stone worktop from My Kitchen Worktop. The team were professional throughout, from sales through to logistics, and templating/install team. They were flexible and responsive when my templating date needed to be rescheduled which was important given other dependencies I was managing. And I'm really happy with the final look after install. Would happily recommend. Thanks to Ion, Lana, Marina and Tamara.
Lovely worktops, very pleased. Great customer service, very helpful.
43 minutes agoNEW
Awful service from start to finish from MD Jesus Alberto Mouza and his team. Every issue they caused Jesus was unwilling to rectify. He doesn’t know how to construct a floating shelf and the island has a massive crack. The underside of our floating shelf has netting on it and he has used pins for the floating shelf which structurally is not strong. We have just been met with hostility and rudeness and he just ignores all emails when we try to tell him our concerns. I would avoid this company as there are so many good stone masons in and around London and it’s well worth spending the time to research properly as it costs a lot of money. They also take away the large off cuts of marble without notifying you and it’s nowhere in the contract. Be sure to ask to keep it if you do decide to go with them as you can use it to make something nice

Antwort von mykitchenworktop.co.uk
Have left us with a really poor join right in front of the cooker. One piece slightly thinner than the other and now slopes down. The template didn't take into account the end panel (something the carpenter says is an absolute basic) so we're left with a worktop running between the panel. They didn't check the levels so part of the worktop at the end is completely wonky, which has made fitting the doors a nightmare (a quick adjustment at the floor would have remedied this).
They were in a supreme hurry on site and obviously did not take due care. They also requested all money up front before the job was undertaken. There's clearly a reason for this, and more fool us for paying for it. They are not responding to emails.

Antwort von mykitchenworktop.co.uk
I had a fantastic buying experience with MKW. The people were lovely and the process was smooth.
Unfortunately the quality of the product is terrible. We went for quartz specifically because it is supposed to be Maintenence free. But the quartz we have stains incredible easily. We are very careful with it, treating it as is it were marble. We are careful to wipe immediately after use (and often have to scrub with cig) and yet we still have stains we are unable to remove.
I had quartz in two kitchens before this bid , and it has always been a dream in terms of practicality, looking new after 7+years.
The company uses external suppliers, but they remain responsible for the kitchen top quality
So disappointed to be stuck with this kitchen counter

Antwort von mykitchenworktop.co.uk
I've just had a quartz worktop installed. Very pleased and great customer service (shout out to Marina who was very helpful).
I installed a quartz kitchen worktop from MKW Surfaces around five years ago. It's still going strong. I couldn’t have been happier with their product and services. They offer top-notch kitchen worktops London at reasonable prices. Would definitely use their products and services in the future again! Moreover, I’ll pass the company details around.
I ordered a bar top in quartz callacata, as it was all via the internet I needed to see different options as there are prominent veins in the pattern, Vini at MKW was extremely helpful and sourced different options, sent me photos of many slabs and samples to choose from. It arrived and was fitted very professionally, I am very very happy with the end result and would highly recommend this company, well done!
I had quartz stone supplied and fitted recently by MKW Surfaces. Excellent and speedy service from start to finish. The price is very competitive too.
For those who want to add classic and luxe finish to their kitchen or bathroom countertop, I’d suggest going for the elegant bevelled edge profile. It gives a great accent to the worktop, making it appear ultra-chic and sophisticated. However, it can make the installed stone appear a bit shorter than its actual size. So, prefer this profile only in larger kitchen spaces.

Antwort von mykitchenworktop.co.uk
What a fab company, so professional, and the fitters were helpful, friendly and they put your mind at ease if you are worried about anything. I dealt with Vinny and Marina, Take my advice if you want professionalism go to this MKW Surfaces for a stunning job.

Antwort von mykitchenworktop.co.uk
I have been shopping for a white quartz worktop for a while and visited MKW workshop. My quote was handled by Vinnie who suggested an Opal quartz. I was considering a Silestone, but they quoted me nearly 50% more for it (£2800 inc VAT vs £1860 inc VAT for Opal). They convinced me to go with the cheaper quote saying that their Opal quartz was a great quality and it was not worth paying for a brand name of the more known product, and that their Opal quartz was a Volkswagen of quartz worktops.
Before my template taking I received another quite from a well known national company (named after a central London neighbourhood) for a Silestone worktop that was only 15% more expensive that their Opal quartz, however, trusting MKW I decided not to pay extra for a brandname.
On the day of fitting it turned out that two parts of the worktop cut from the same slab (my kitchen is L-shaped) did not align correctly and joint is not flushed. The fitter blamed ME for choosing a CHEAP and POOR QUALITY worktop. Apparently, Opal worktops are often uneven or sunk in the middle of the slab creating variances in thickness. So, it seems that instead of 'VW' of worktops I got a cheap and poor quality Indian 'Tata' worktop.
The join is visible and not flush and the variance in thickness is apparent between the two worktops as well as against the upstand. The joint looks worse that my previous laminate worktop joint at 1/10 of the price.
I am extremely annoyed, as I paid a premium for a substandard product. I emailed MKW on the day of the fitting (3 days ago) and am still awaiting their response. It is apparent that they make their money by offering a cheap and inferior product at inflated prices. I am really upset and regret trusting this company.

Antwort von mykitchenworktop.co.uk
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